“The team provided an excellent service: starting with the first consultation when we started along the sale road, to managing the viewings and keeping us informed about offers, through to chasing the various parties to get us exchanged and finally completed. A special mention must go to Cat who was on the phone to me on a daily basis with updates of the chasing she had done. Great work. Many thanks”
“Excellent service from each office we dealt with, particularly Tom, Sophie and Dan. Our property sold within 6 days, and our purchase was found before anyone else could see it! Would recommend them, and would definitely use them again.”
“Trying to find the right home that ticks all your boxes is a very daunting task.
I set Gabriella a very specific challenge of what I needed and she understood my brief perfectly. She was very professional and thorough with my search.
My only regret is that the house I eventually found was not through her!
I would highly recommend her/Personal Agent to anyone and would definitely go straight to her should I be looking to move in the future!”
“All in all, the services and dealings with staff at the personal agent in Epsom branch, could not be faulted,
Nice friendly staff easy to deal with,
Special thanks to Joe and Danielle.”
“The staff were always very proactive and determined to achieve a sale, did what they said they would do and always kept me up to date with developments. I would certainly use them again”
“Was a professional meeting and interaction generally. However correspondence has been difficult. They are not good listeners, get information wrong and say conflicting information.”
“They always made me feel like was very important. As a first time buyer things can be extremely daunting but The Personal Agent team we’re kind, thoughtful and accommodating. My every need was seen to.”
“I couldn’t recommend The Personal Agent more highly. From the swift sale of my property ( two weeks) to agreeing my onward purchase also through them they dealt with both transactions in a professional timely manner. I found the whole team Cat, Andrew and Paul extremely responsive, honest and proactive.”
“If it wasn't for Cat at the personnel agent we would have backed out of the sale as we were getting so fed up how long it was dragging on for. She was always there to answer or find out any questions for us, even on days she wasn't in she came back to us straight away. She also chased up solicitors when all went quite leaving us wondering. She even chased up our own solicitors when are calls were not being returned, in a word she was brilliant and kept the whole transaction together. If it hadn't been for her we would have dropped out.”
“We felt the initial contact was good and the products including the video was very professional however the disappointing issue was that we felt they were after a sale at all costs and gave us what we believe to be poor advice which ultimately led to a £10,000 loss on our property. We kept contact to a minimum after this. It was also concerning to find we were not the first to know our buyers had pulled out and that they had informed other people before us.”
“The ladies at the Epsom branch couldn't have been more helpful - both Ellis and Danielle were an absolute pleasure to deal with and made the move into our first home in the UK as seamless and pleasant as can be.”
