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The Pen Company Reviews

4.9 Rating 8,170 Reviews
96 %
of reviewers recommend The Pen Company
Company Reviews Product Reviews
1
 Metrics Info
4.9
Based on 8,170 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Pen Company Reviews
Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 31st January 2024
Verified Customer
The Pen Company 5 star review on 31st January 2024
Verified Customer
The Pen Company 5 star review on 7th January 2024
Verified Customer
The Pen Company 3 star review on 28th December 2023
Verified Customer
The Pen Company 5 star review on 26th November 2023
Anonymous
The Pen Company 5 star review on 17th September 2023
Verified Customer
The Pen Company 5 star review on 11th September 2023
Verified Customer
71
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Verified Customer
Verified Buyer
“Would have given more stars if possible. Emailed James a question, he responded right away, then I placed an order and he had the pen engraved in Korean characters and shipped within a few hours. Arrived royal mail quicker than expected, everything was right. Usually good prices or free engraving comes at the cost of good service but this store had the best customer service of any online retailer I have ever seen as well as the best prices. 10/10 would recommend.”
Helpful Report
Posted 3 weeks ago
Verified Customer
Verified Buyer
“Your representative showed excellent knowledge of my needs and quickly arranged the supply of the correct refill at a reasonable price.”
Helpful Report
Posted 3 weeks ago
Verified Customer
Verified Buyer
“Very quick service and super helpful on the telephone”
Helpful Report
Posted 3 weeks ago
Verified Customer
Verified Buyer
“Very good.”
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Posted 3 weeks ago
Verified Customer
Verified Buyer
“Very happy with the service, happy to use the company again, Also very competitive on the price”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Good product, delivered promptly for a reasonable price.”
Helpful Report
Posted 3 weeks ago
Verified Customer
Verified Buyer
“Very friendly helpful staff and prompt delivery !”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Great service and quick dispatch”
Helpful Report
Posted 3 weeks ago
Verified Customer
Verified Buyer
“Fantastic customer service. Fast delivery. Polite and courteous”
Helpful Report
Posted 3 weeks ago
Verified Customer
Verified Buyer
“Great service and pleasant to deal with”
Helpful Report
Posted 4 weeks ago
Anonymous
Verified Buyer
“I ordered a replacement barrel for my Shaeffer pen. It arrived very quickly and works well. Fully recommend this company.”
Helpful Report
Posted 4 weeks ago
Verified Customer
Verified Buyer
“Excellent service, prompt delivery and items as described”
Helpful Report
Posted 4 weeks ago
Verified Customer
Verified Buyer
“Very fast delivery and excellent competitive pricing make this a great company to buy a pen from.”
Helpful Report
Posted 1 month ago
Verified Customer
Verified Buyer
“Quick delivery of correct item. Also I was confident that as a PEN company with a reputation I'd get an authentic product. The price with postage was competitive too.”
Helpful Report
Posted 1 month ago
Verified Customer
Verified Buyer
“Good price and quick delivery. Quality product too.”
Helpful Report
Posted 1 month ago
Verified Customer
Verified Buyer
“Excellent service, prompt delivery and items as described”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Good service… pen writes beautifully and purple ink is Devine .”
Helpful Report
Posted 1 month ago
Verified Customer
Verified Buyer
“Excellent, good price. Pen is a Lamy joy, lower cost here than elsewhere. Good delivery time. I hope to use the pen company again.”
Helpful Report
Posted 1 month ago
Verified Customer
Verified Buyer
“My order was received very timely. I immediately applied one of the refils to my pen and was extremely pleased. This pen is beautiful and used for signing at events. The click pens that I ordered are for every day writing and note taking. They are by far the best writing pen of that type with which I have written. I will order again and I will recommend your company to others based upon shere quality.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“I ordered the cartridges and they arrived promptly in pristine state.”
Helpful Report
Posted 1 month ago
The Pen Company is rated 4.9 based on 8,170 reviews
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