The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,179 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,179 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful when supplier issue zrose”

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Posted 1 year ago

“Pros - engraving was beautiful and arrival was super fast. Cons - case arrives broken on arrival which is disappointing as it was a gift. Overall - good experience, husband loves his pen.”

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Posted 1 year ago

“Very good customer services.”

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Posted 2 years ago

“the service was really quick and kept us up today when stocks were low. The only part that we were not happy with was the size of the engraving, we thought it would go along the barrel and not be as small as it was as we would have added an extra name on.”

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Posted 2 years ago

“I ordered the pen from the Netherlands. The provision of information from The Pen company is neat. Package has been at customs for a long time. But finally received without damage”

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Posted 2 years ago

“I used the pen company, as I was looking for specific refills and the pen company had them in stock. Good packing, good item, good delivery,”

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Posted 2 years ago

“Prompt delivery of a beautiful fountain pen. Thank you.”

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Posted 2 years ago

“Easy to order via the web page. Delivery took a bit longer than anticipated but not overly long.”

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Posted 2 years ago

“The pink pen that I received is perfect, but the purple not so much. Its honestly like a light blue so i was pretty dissapointed.”

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Posted 2 years ago

“I thought the range offered on the website was fabulous. I bought a green Kaweco Classic ballpoint pen as a small gift for a friend for Christmas. The pen looked great but the box it came in was damaged, as if crushed during transit. Sometimes items need better wrapping than a jiffy bag, I'm afraid. Hence 4 stars instead of five.”

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Posted 2 years ago

“I purchased the pen for my husband. He was pleased.”

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Posted 2 years ago

“The service was good,but unfortunately for me the inner ink holders did not fit my Parker pen, as the amount paid was small I have not return it”

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Posted 2 years ago

“Excellent service my order arrived on time and perfectly packaged, will definitely recommend and use again”

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Posted 2 years ago

“Very helpful”

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Posted 2 years ago

“Pleased with my purchase of a 2022 diary. There was a delay due to container shipment issues and in these days when we are used to receiving goods the next day it would have been nice to be sent an e-mail explaining the delay, however, the gentleman on the phone was very courteous and my diary arrived in perfect condition. Thank you.”

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Posted 2 years ago

“I would not be without my Fisher Quad pen, despite its initial cost Therefore, I am pleased that I have always managed to procure a replacement for a lost one from the Pen company ...”

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Posted 2 years ago

“refills i ordered fit perfectly alas one of them came with an ink leak inside the envelope......”

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Posted 2 years ago

“Shipment received in good conditon. Fast delivery. My only concern lies with payment. As billing is done in Pound/Streling, the bank charge "money conversion fees" to Euros which, of course increase the total cost.”

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Posted 2 years ago

“Fast reliable service”

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Posted 2 years ago

“Genuine products, cheap international shipping.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 8,179 reviews