The Pen Company Reviews

4.95 Rating 5,765 Reviews
99 %
of reviewers recommend The Pen Company
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.92 out of 5
Read The Pen Company Reviews
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01438 880758



The Pen Company, Unit B2 Astonbury Lane, Aston

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Anonymous  // 01/01/2019
Thanks so much for the swift delivery of my chosen products. Always beautiful and quality materials.
Posted 1 week ago
I got this as a gift for my father and he loved it! It has a simple elegance and a good weight:)
Posted 1 week ago
My experience with THE PEN COMPANY is really amazing. I love your collection of pens. And your delivery to my country was also hasstle free an don time.
Posted 1 week ago
Fast and on-time delivery to Norway
Posted 1 week ago
My order was processed very quickly and considering delivery over the Christmas period to Australia, I received my order in very good time.
Posted 1 week ago
While shipping speed is largely out of the control of the vendor, my order still did arrive exceptionally quickly.

My order was only for 3 art line refills, they arrived in perfect condition.

The only caveat I have is that for something that is as delicate as pen refills, which might easily get bent on the way, there was only a padded envelope to protect them.

This is just an extremely minor gripe. A padded envelope is 90% satisfactory, but something stiff to keep them from bending would be ideal in my opinion.
Posted 1 week ago
Have purchased an engraved pen from the Pen Company every year for the past 6 years. The quality, service and communication are always great. I’ll keep coming back.
Posted 1 week ago
Excellent service and quick delivery of product which were inks in my case . Very satisfied, thank you
Posted 1 week ago
Speedy turn around.
Does what it says on the Tin.
Posted 1 week ago
Very nice pen and excellent service
Posted 1 week ago
The engraving, pen, and service were everything I expected.
Posted 1 week ago
The ease for ordering these from 'overseas' and the speedy supply was exceptional!
Posted 1 week ago
As the pen was a Christmas present and due to civic was sent straight to my daughter, I did not actually see the item. However my daughter was delighted with it so maybe now she won't pinch any more of mine.
Posted 2 weeks ago
I buy the same diary every year, excellent service and price from The Pen Company.
Posted 2 weeks ago
Reliable, great service. Item arrived very quickly despite all the disruption.
Posted 2 weeks ago
Delivered very quickly, without any problems - The Pen Company is an excellent service.
Posted 2 weeks ago
I love the personal touch I can add to my pen order! The quality of the 2 different pens I ordered were top of the line for that price range. I love the smoothness of the ink when writing. I will order more with The Pen Company!
Posted 2 weeks ago
Very quick delivery and the pen looked good
Posted 2 weeks ago
The ordering process was seamless and customer friendly the delivery was prompt, first class experience
Philip Coonan
Posted 2 weeks ago
Always use this company for diaries.Well laid out website,good selection and service. Recommended
Posted 2 weeks ago
The Pen Company is rated 4.95 based on 5,765 reviews