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The Pen Company Reviews

4.9 Rating 8,170 Reviews
96 %
of reviewers recommend The Pen Company
Company Reviews Product Reviews
1
 Metrics Info
4.9
Based on 8,170 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Pen Company Reviews
Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 31st January 2024
Verified Customer
The Pen Company 5 star review on 31st January 2024
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The Pen Company 5 star review on 7th January 2024
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The Pen Company 3 star review on 28th December 2023
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The Pen Company 5 star review on 26th November 2023
Anonymous
The Pen Company 5 star review on 17th September 2023
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The Pen Company 5 star review on 11th September 2023
Verified Customer
71
Anonymous
Anonymous  // 01/01/2019
Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Verified Customer
Verified Buyer
“Lost the rubber end to my Lamy Safari ballpoint pen and The Pen Company was the only source I could find for the replacement part. Ordered a few other pens as well and they arrived in a padded envelope in a very reasonable amount of time. I have no complaints. Good to know that there is another company out there that stocks pens better that what is available at the "Office Big Box Depot" type store. Thank you for a great first experience.”
Helpful Report
Posted 1 week ago
Verified Customer
Verified Buyer
“Very good service and fast dispatch. The laser engraving quality was superb!”
Helpful Report
Posted 1 week ago
Verified Customer
Verified Buyer
“Truly wonderful service. Fast shipping and no surprises. Will definitely make the Pen Company my go-to in the future. Lucky I stumbled upon it!”
Helpful Report
Posted 1 week ago
Verified Customer
Verified Buyer
“Right cartridges, right price.”
Helpful Report
Posted 1 week ago
Verified Customer
Verified Buyer
“Easy to order online and a very prompt delivery.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“Excellent customer service. I telephoned as I was having difficlty with my order on website. The phone was answered immediately and my problem was dealt with in a very efficient and friendly way. The diary I ordered arrived the following day.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Items arrived in good time, correct quantity and well packaged.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Repeat customer, brilliant iems and service.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“I was looking for parts for my pens (Lamy) that i haven't been able to find anyplace else. The Pen company have been the only company that actually sell you the parts instead of changing you extra money "to repair them". Service and package delivery was pretty fast, even though the comany is in Europe. I am very please with The Pen Company services and products.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Would have liked to get registered mail, as leaving such a beautiful pen in my mail box is not ideal. Perhaps that could be an option for the future?”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“wow thank you much for the qiuck dispatch and delivery, i love my new lamy safari fountian pen”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Items delivered quickly and all to my satisfaction, thanks you.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“We needed pen refills. The website was easy to navigate. Check out was simple. The order came in a timely manner.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Well packed and delivered very quickly . Thank yo you”
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
“Excellent helpful advice on the phone. Pen arrived sooner than expected and was exactly what I wanted. Thank you 😊”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Excellent service, excellent product, satisfied customer.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Excellent service.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Lamy double pen case - good value and arrived quickly.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Always order my pen refills from here.”
Helpful Report
Posted 2 weeks ago
Verified Customer
Verified Buyer
“Superb service good quality merchandise with good engraving.”
Helpful Report
Posted 3 weeks ago
The Pen Company is rated 4.9 based on 8,170 reviews
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