The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.54

4.5 Rating 2,136 Reviews

88 %

of reviewers recommend The Panel Company

4.5

Based on 2,136 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Here are photos of the panels I purchased on my feature wall”

Helpful Report

Posted 2 weeks ago

Hi Gary, Thank you for taking the time to share images of your new feature wall! It looks amazing! Kind regards, The Panel Company

Posted 2 weeks ago

“Been asked to submit a review but after 3 weeks I still don't have the panels so can't comment on quality. After an unanswered email and a phone call where the operative promised to call back in 10 minutes and never did, I have finally managed to get a delivery date from a helpful and apologetic customer advisor.”

Helpful Report

Posted 2 weeks ago

Hello Mat, Thank you for taking the time to leave your review. We appreciate all feedback good and bad as this helps us to make improvements. Firstly, we are very sorry to hear your order is later than expected and we will strive to improve this. We are pleased to hear that a date has now been confirmed. If you require any further assistance please don't hesitate to contact us. E:info@panelcompany.co.uk T:01709 828339 Kind regards, The Panel Company.

Posted 2 weeks ago

“1, Online ordering is simple and straightforward. 2,The return emails keep you updated every step of the way. 3, The Panels and trims are all good quality stuff at a very decent price. 4, The delivery was spot on and the delivery driver was a gentleman. 5, I would highly recommend the Panel Company and would definitely shop there again .”

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Posted 2 weeks ago

Hi Mr Glen, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company

Posted 2 weeks ago

“Love! A lot better priced than other local places, however the quality was so much better. The wood panelling is a lot thicker compared to other companies, and the felt is thick but not overly heavy. Delivery was a lot quicker than I expected ordered them late on the Friday night, it says around 4-7 working days for dispatch however I received the panels on the Thursday which was amazing. Couldn’t recommend anywhere better”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for sharing your experience with us. We appreciate the feedback and hope you love your new panels even more once they're installed! Kind regards, The Panel Company

Posted 2 weeks ago

“Panels are great and well priced compared to others. Will use again”

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Posted 2 weeks ago

Hi, Thank you for leaving us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 weeks ago

“The Panel Company, products and service. What can I say about this company, its range of products and service, nothing except 5 star for both! My contractor, Kev who carried out the work, introduced me to wall panels as I had not previously heard of this finish for a bathroom or indeed any room in the house or office. I am fortunate to live not too far from the Bristol branch branch and as I do not drive he took me to see the variety of range the showroom had to offer and the effect the different styles would have on my small room. Although the showroom was busy it took no time to find someone who could talk me through the panels and advised we sent for samples before ordering on line or in branch. The staff were extremely helpful and knowledgeable and I was so pleased to find several options to go for, in my bathroom floor and walls. The samples arrived quickly and although they did not give the full effect of each style it was good to see them in daylight and at different times when insitu. Ordering was simple and a call was made to me the day before delivery so that I could make arrangements. I say simple but unfortunately we overordered the amount of flooring and trims required for the finished work. This however was not a problem as a quick telephone call to head office put me in touch with the Bristol branch. The manager, Gaz, explained that collection of the excess was not a to prove a problem I now just have to await collection, then their inspection of the goods and a refund. No trouble encountered at all. However I would advise correct estimating in the first place - a simple guide is on the website! When I obtain Kevins approval I will send some pictures of the refit. It has been a large job overall but a quick transformation in different circumstances could achieve huge results. One of the walls covered the existing tiles but on the others he found it easy to cut the panels and use the trims with great results. Some people might not appreciate my colour scheme, paint wise, but no one could dislike my choice of the blue marble type panels. The best points for me now and in the future is although the panels are "not Cheap" labour wise they save so much time and in the long run money. No time consuming tile application or messy grout to clean bring another bonus. If I could mark higher I would and if anyone local wished to view to make up their mind on choosing panels, I would not hesitate to sing the praises of the company and goods purchased. Regards Helen”

The Panel Company 5 star review on 6th April 2024

Helpful Report

Posted 2 weeks ago

Hi Helen, Thank you for taking the time to share such a thoughtful review of your experience. We appreciate the kind words about our products, customer service, and Bristol branch. We couldn't agree more that a HUGE benefit of panels is that they're 100% grout free! Your new bathroom looks amazing. Thank you for sharing images of the transformation with us! PS: We love the paint choice! Kind regards, The Panel Company

Posted 2 weeks ago

“Happy with the quality and packaging kept the panels well protected, arrived quickly.”

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Posted 2 weeks ago

Hi, Thank you for the kind words and taking the time to share your experience. Kind regards, The Panel Company

Posted 2 weeks ago

“Very good product fast delivery and look good quality products will buy again always keep me informed on the delivery well done Billy”

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Posted 2 weeks ago

Hello Billy, We are incredibly grateful for your five-star review. Thank you for taking the time to leave your feedback! Kind regards, The Panel Company.

Posted 2 weeks ago

“Great price fast delivery great customer service everytime I have bought from them very happy to recommend Caroline.”

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Posted 2 weeks ago

Hello, We are so grateful for your five-star review. Thank you for sharing your experience! Kind regards, The Panel Company.

Posted 2 weeks ago

“Good quality panels, 3 weeks from order to delivery. All in good condition and pleasant driver delivering.”

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Posted 2 weeks ago

Hello Edward, Thank you for sharing your experience. We are sorry the delivery was a little later than expected and we really appreciate your feedback. Kind regards, The Panel Company.

Posted 2 weeks ago

“I ordered 3 units of Aluminium External Corner (Rigid) - Anthracite. The product is of excellent quality and was delivered on time as promised”

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Posted 2 weeks ago

Hello, Thank you for leaving us five-stars! We truly appreciate your positive feedback. Kind regards, The Panel Company.

Posted 2 weeks ago

“Looks a good price for panels just disappointed it is going to take well over 3 weeks for delivery if I knew it would have taken so long for delivery I would have went somewhere else”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for taking the time to leave your review and we appreciate your honest feedback. We aim to dispatch orders within 10 working days however, our team will let you know if there are any delays (although this is a very unusual instance). We will request that the branch handling your order contacts you with a further update. Kind regards, The panel Company.

Posted 2 weeks ago

“No issues good quality and not to expensive,easy to fit looks nice”

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Posted 2 weeks ago

Hello Paul, Thank you for taking the time to leave your five-star review. We really appreciate your feedback. Kind regards, The Panel Company

Posted 2 weeks ago

“Professional company, easy ordering, and most importantly- it was no issue when I called them to amend an order. 5* Thanks”

Helpful Report

Posted 2 weeks ago

Hello, We are so pleased to hear that you have had a good experience. Thank you for rating us five-stars and we truly appreciate your kind words! Kind regards, The Panel Company.

Posted 2 weeks ago

“Ordered panels and delivered in a week's time. Looks lovely in my bathroom since fitted. Only downside ordered samples and had to pay for deliveries when other firms sent them foc”

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Posted 2 weeks ago

Hello Lionel, Thank you for taking the time to leave us a five-star review. We are so pleased to hear that you are happy with your new bathroom and we appreciate your feedback. Kind regards, The Panel Company.

Posted 2 weeks ago

“The staff were lovely and very helpfull .However the panels have not been unpacked yet so I can't really comment on anything else.”

Helpful Report

Posted 2 weeks ago

Hi Susan, Thank you for taking the time to leave your review. We are dedicated to providing the best service possible so thank you for the kind words about our team! Please don't hesitate to contact us if you need any further assistance once you have opened the panels. Kind regards, The Panel Company

Posted 2 weeks ago

“great quick service keep you up-dated with the delivery, really well packed panels and the colors displayed on the panels really stand out.”

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Posted 2 weeks ago

Hello Paul, Thank you for taking the time to share your image with us. The White Sparkle looks fantastic! We really appreciate your positive review. Kind regards, The Panel Company.

Posted 2 weeks ago

“Panels have transformed my tired looking bathroom, happy with the price and delivery. Contacted the company with a few questions which they responded to very quickly. My only regret was ordering white end panels instead of silver, the white end panels are more of a grey colour. 5 star company.”

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Posted 2 weeks ago

Hi Mel, Thank you for the kind words and taking the time to share your experience! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 weeks ago

“Good Ggbhghgddnbn”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for taking the time to leave us a 5-star review! Kind regards, The Panel Company

Posted 2 weeks ago

“I've ordered 2 lots of panels. First, narrow slat full length. These were unavailable when I ordered them, but told an estimated ' in warehouse' date. They were delivered within 2 days of that date...Excellent. The second was the raised and fielded panels. Delivered within 4 days. Both really good quality and well built (better than that well known warehouse BBQ!!) Great price. Delivered by company van (same guy) Spoke to customer service's who were great, even my special request of a delaying a delivery was spot on. Got a txt with a 2 hour window and both orders were on time Would absolutely recommend the products and company. 100%”

Helpful Report

Posted 2 weeks ago

Hi Gary, Thank you for the kind words and taking the time to share your experience! We appreciate the feedback and are thrilled that you're happy with your purchase. Kind regards, The Panel Company

Posted 2 weeks ago

The Panel Company is rated 4.5 based on 2,136 reviews