The Panel Company Reviews

4.6 Rating 2,123 Reviews
88 %
of reviewers recommend The Panel Company
4.6
Based on 2,123 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 14th April 2024
Alison Swan
The Panel Company 5 star review on 13th April 2024
Mrs B
The Panel Company 5 star review on 13th April 2024
Naveed
The Panel Company 5 star review on 12th April 2024
A. Henderson
The Panel Company 5 star review on 11th April 2024
Lee
The Panel Company 5 star review on 7th April 2024
Gary Kneale
The Panel Company 5 star review on 6th April 2024
Helen Martin
89
Anonymous
Anonymous  // 01/01/2019
Really pleased with these panels - my bathroom is so much lighter
Helpful Report
Posted 1 week ago
Hi Bernadette, Thank you for taking the time to leave a 5-star review and sharing this with us! We appreciate the feedback and love that you're happy with your new bathroom! Kind regards, The Panel Company
Posted 1 week ago
Excellent service in store, competitive prices, prompt delivery and great after sales service. Thank you.
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Posted 1 week ago
Hi Ian, Thank you for the kind words and sharing your experience with us. We appreciate the feedback! Kind regards, The Panel Company
Posted 1 week ago
Great service, good prices and quick delivery.
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Posted 1 week ago
Hi Diane, Thank you for taking the time to leave us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company
Posted 1 week ago
Bought panels waited for delivery nobody arrived. The driver told the manager he couldn’t find the address when a sat nav brings you to the gate! Another delivery arranged. Waited again but this time an installer was also waiting to fit the panelling. Nobody arrived. Phone call was made to be told that no paperwork was there and our order wasn’t loaded. Fitter went to another job but needed 50% of his money. We received 20% refund and a man with a van delivered our order 2 hours after stated. What a joke
Helpful Report
Posted 1 week ago
Hello, Thank you for taking the time to leave your review. We are very sorry to hear of your frustrating experience and we are truly sorry that this has happened. Please know that your situation was an exception and we regret that we missed the mark. We understand that you have spoken to the customer service manager but rest assured we will be investigating this further. Kind regards, The Panel Company.
Posted 1 week ago
Order placed 26/3/24 and full payment taken. Still waiting to hear about delivery!!
Helpful Report
Posted 1 week ago
Hello, Thank you for taking the time to leave your review and for bringing this to our attention. We are sorry to hear of your negative experience. We will look into this immediately for you and a member of our customer service team will contact you directly to confirm your delivery date. Kind regards, The Panel Company.
Posted 1 week ago
The products are fine and reasonably priced. The delivery was efficient but because it was Easter it took 10 days for delivery which really is too long. It held the project up and we had to move jobs around to accommodate. One panel was slightly damaged on a corner but not worth waiting for a replacement so used it elsewhere.
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Posted 1 week ago
Just finished fitting out our shower. 800x1000x800 so only 3 PVC panels and no need to use the T&G joints. Easy to cut and work with and lovely finish. One needs to be quite careful with handling. It could easily get damaged and scratched.. The hardest thing about using these panels is wrestling them into the bathroom and into position. Ours is a tiny en-suite, so challenging
Helpful Report
Posted 1 week ago
Hi Mike, Thank you for giving us a 5-star review and sharing your experience with us. We hope you love your new en-suite! Kind regards, The Panel Company
Posted 1 week ago
Here are photos of the panels I purchased on my feature wall
The Panel Company 5 star review on 7th April 2024
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Posted 1 week ago
Hi Gary, Thank you for taking the time to share images of your new feature wall! It looks amazing! Kind regards, The Panel Company
Posted 1 week ago
Been asked to submit a review but after 3 weeks I still don't have the panels so can't comment on quality. After an unanswered email and a phone call where the operative promised to call back in 10 minutes and never did, I have finally managed to get a delivery date from a helpful and apologetic customer advisor.
Helpful Report
Posted 1 week ago
Hello Mat, Thank you for taking the time to leave your review. We appreciate all feedback good and bad as this helps us to make improvements. Firstly, we are very sorry to hear your order is later than expected and we will strive to improve this. We are pleased to hear that a date has now been confirmed. If you require any further assistance please don't hesitate to contact us. E:info@panelcompany.co.uk T:01709 828339 Kind regards, The Panel Company.
Posted 1 week ago
1, Online ordering is simple and straightforward. 2,The return emails keep you updated every step of the way. 3, The Panels and trims are all good quality stuff at a very decent price. 4, The delivery was spot on and the delivery driver was a gentleman. 5, I would highly recommend the Panel Company and would definitely shop there again .
Helpful Report
Posted 1 week ago
Hi Mr Glen, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company
Posted 1 week ago
Love! A lot better priced than other local places, however the quality was so much better. The wood panelling is a lot thicker compared to other companies, and the felt is thick but not overly heavy. Delivery was a lot quicker than I expected ordered them late on the Friday night, it says around 4-7 working days for dispatch however I received the panels on the Thursday which was amazing. Couldn’t recommend anywhere better
Helpful Report
Posted 1 week ago
Hi, Thank you for sharing your experience with us. We appreciate the feedback and hope you love your new panels even more once they're installed! Kind regards, The Panel Company
Posted 1 week ago
Panels are great and well priced compared to others. Will use again
Helpful Report
Posted 1 week ago
Hi, Thank you for leaving us a 5-star review! We appreciate the feedback. Kind regards, The Panel Company
Posted 1 week ago
The Panel Company, products and service. What can I say about this company, its range of products and service, nothing except 5 star for both! My contractor, Kev who carried out the work, introduced me to wall panels as I had not previously heard of this finish for a bathroom or indeed any room in the house or office. I am fortunate to live not too far from the Bristol branch branch and as I do not drive he took me to see the variety of range the showroom had to offer and the effect the different styles would have on my small room. Although the showroom was busy it took no time to find someone who could talk me through the panels and advised we sent for samples before ordering on line or in branch. The staff were extremely helpful and knowledgeable and I was so pleased to find several options to go for, in my bathroom floor and walls. The samples arrived quickly and although they did not give the full effect of each style it was good to see them in daylight and at different times when insitu. Ordering was simple and a call was made to me the day before delivery so that I could make arrangements. I say simple but unfortunately we overordered the amount of flooring and trims required for the finished work. This however was not a problem as a quick telephone call to head office put me in touch with the Bristol branch. The manager, Gaz, explained that collection of the excess was not a to prove a problem I now just have to await collection, then their inspection of the goods and a refund. No trouble encountered at all. However I would advise correct estimating in the first place - a simple guide is on the website! When I obtain Kevins approval I will send some pictures of the refit. It has been a large job overall but a quick transformation in different circumstances could achieve huge results. One of the walls covered the existing tiles but on the others he found it easy to cut the panels and use the trims with great results. Some people might not appreciate my colour scheme, paint wise, but no one could dislike my choice of the blue marble type panels. The best points for me now and in the future is although the panels are "not Cheap" labour wise they save so much time and in the long run money. No time consuming tile application or messy grout to clean bring another bonus. If I could mark higher I would and if anyone local wished to view to make up their mind on choosing panels, I would not hesitate to sing the praises of the company and goods purchased. Regards Helen
The Panel Company 5 star review on 6th April 2024
Helpful Report
Posted 1 week ago
Hi Helen, Thank you for taking the time to share such a thoughtful review of your experience. We appreciate the kind words about our products, customer service, and Bristol branch. We couldn't agree more that a HUGE benefit of panels is that they're 100% grout free! Your new bathroom looks amazing. Thank you for sharing images of the transformation with us! PS: We love the paint choice! Kind regards, The Panel Company
Posted 1 week ago
Happy with the quality and packaging kept the panels well protected, arrived quickly.
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Posted 1 week ago
Hi, Thank you for the kind words and taking the time to share your experience. Kind regards, The Panel Company
Posted 1 week ago
Very good product fast delivery and look good quality products will buy again always keep me informed on the delivery well done Billy
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Posted 2 weeks ago
Hello Billy, We are incredibly grateful for your five-star review. Thank you for taking the time to leave your feedback! Kind regards, The Panel Company.
Posted 1 week ago
Great price fast delivery great customer service everytime I have bought from them very happy to recommend Caroline.
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Posted 2 weeks ago
Hello, We are so grateful for your five-star review. Thank you for sharing your experience! Kind regards, The Panel Company.
Posted 1 week ago
Good quality panels, 3 weeks from order to delivery. All in good condition and pleasant driver delivering.
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Posted 2 weeks ago
Hello Edward, Thank you for sharing your experience. We are sorry the delivery was a little later than expected and we really appreciate your feedback. Kind regards, The Panel Company.
Posted 1 week ago
I ordered 3 units of Aluminium External Corner (Rigid) - Anthracite. The product is of excellent quality and was delivered on time as promised
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Posted 2 weeks ago
Hello, Thank you for leaving us five-stars! We truly appreciate your positive feedback. Kind regards, The Panel Company.
Posted 1 week ago
Looks a good price for panels just disappointed it is going to take well over 3 weeks for delivery if I knew it would have taken so long for delivery I would have went somewhere else
Helpful Report
Posted 2 weeks ago
Hello, Thank you for taking the time to leave your review and we appreciate your honest feedback. We aim to dispatch orders within 10 working days however, our team will let you know if there are any delays (although this is a very unusual instance). We will request that the branch handling your order contacts you with a further update. Kind regards, The panel Company.
Posted 2 weeks ago
No issues good quality and not to expensive,easy to fit looks nice
Helpful Report
Posted 2 weeks ago
Hello Paul, Thank you for taking the time to leave your five-star review. We really appreciate your feedback. Kind regards, The Panel Company
Posted 1 week ago
The Panel Company is rated 4.6 based on 2,123 reviews