The Outdoor Look Reviews

Name: The Outdoor Look
Address: Pendle Village Mill, , Nelson, Brierfield
Rating: 4.55

4.6 Rating 220 Reviews

88 %

of reviewers recommend The Outdoor Look

4.6

Based on 220 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01282 526 428

Email:

Info@theoutdoorlook.co.uk

Location:

Pendle Village Mill, , Nelson
Brierfield
BB9 5NF

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The Outdoor Look 5 star review on 16th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent help, guidance and communication through the purchase process. My many questions were answered professionally. Quality decking boards delivered and now fitted. Really pleased we choose The Outdoor Look. Would highly recommend for your decking needs.”

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Posted 2 years ago

Hi Simon Thank you for your glowing review!

Posted 2 years ago

“Brilliant product and brilliant service. I have the amazon hedge tiles and they look amazing”

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Posted 2 years ago

“Just had my composite decking delivered, 65 square meters, from the first phone call to Brett at the Outdoorlook to the delivery driver today, a truly top end service, I would highly recommend to anyone.”

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Posted 2 years ago

Hi John Thank you for your great review we cant wait to see the finished results

Posted 2 years ago

“The team were immensely helpful, the product is first class! I would recommend them to buy from.”

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Posted 2 years ago

Thank you for your amazing review Kate we are buzzing that you found are service top notch and would look to recommend us

Posted 2 years ago

“Wanted some replacement edging trim for a deck I put down using outdoor look materials, and it was no problem phoned up placed order and picked it up half an hour later , excellent service.”

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Posted 2 years ago

Hi Paul We are glad we could help you out so quickly. Thank you for your fab 5 star review.

Posted 2 years ago

“Excellent quality decking and accessories. Friendly, helpful customer service. What else could you possibly want?”

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Posted 2 years ago

Thank you for your amazing review. We pride ourselves on offering a good customer service from start to finish and aim to provide the highest quality product

Posted 2 years ago

“Great products with excellent service”

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Posted 2 years ago

“Very professional excellent service”

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Posted 2 years ago

Thank you for the 5 star review Michael we are pleased you found our service excellent :)

Posted 2 years ago

“Absolutely lovely our extendable hedge…can’t wait to order more and finish off our seating area. Fast delivery too!”

The Outdoor Look 5 star review on 28th June 2021

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Posted 2 years ago

Hi Marie Thank you for the lovely review and the gorgeous photo your seating space looks fantastic.

Posted 2 years ago

“We ordered composite decking from The Outdoor Look and were very impressed with the quality, cost, speedy delivery to London, and customer service. We needed a to replace a small number of items and they were very accommodating.”

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Posted 2 years ago

Hi Thank you for your kind review. We are glad we were able to accomadate the change request and provide you with a speedy service

Posted 2 years ago

“Good product a1 service and delivery young lady on phone very polite and helpfull. Ian Heckmondwike”

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Posted 2 years ago

Hi Ian Thank you for your glowing review that has made are team smile today

Posted 2 years ago

“Helpful advice received on the phone. Requested samples received next day. Order placed on the basis of the quick responses and quality of the samples. Now awaiting delivery.”

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Posted 2 years ago

Hi Ian Thank you for your review. We are glad we could be of help with your queries regarding the products.

Posted 2 years ago

“My order arrived within a few days and the items that I ordered were just as displayed on the images on the website, quality was fantastic too.”

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Posted 2 years ago

“Absolutely love the items I purchased. Now the weather is better I will look to set it up on the outside fence as planned”

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Posted 2 years ago

Hi Natarsha Thank you for your review we are pleased you love the products and hope the fence is beautifully transformed. We would love to see some pictures

Posted 2 years ago

“Great product, delivery was fast”

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Posted 2 years ago

Hi Thank you for your review

Posted 2 years ago

“Very quick delivery, high-quality product.”

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Posted 2 years ago

Hi Liene, Thank you for your review we are glad you are happy with the quality of our products and our service.

Posted 2 years ago

“Great service, quick delivery”

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Posted 2 years ago

“Excellent service delivered on time Thompsons”

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Posted 2 years ago

Thank you for your review we are pleased you are happy with our service

Posted 2 years ago

“Superb quality decking. Impeccable service. Placed order 6pm Tuesday, delivered 1pm the next day. Delivery men very helpful and friendly. Thank you.”

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Posted 2 years ago

Thank you for your review Dean, we are so pleased you like the quality of the product

Posted 2 years ago

“Wow, what can you say when you receive such great service and a superb quality product? The delivery driver was so helpful and had the perfect balance of friendliness and professionalism. We have been looking at many, many companies and samples of decking. The Outdoor Look not only has outstanding product the price was considerably better than others. Seriosly, ignore the hype of other overpriced companies. This decking looks far better than we expected. The weight and density tells you immediately this is a high quality product. We will happily send photos when we get it fitted later this month.”

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Posted 2 years ago

Hi James, thank you for this amazing review. We have passed on your comments to the driver to let him know. It is so important to us to be able to provide quality products at a reasonable price along with providing the best possible customer service. We look forward to seeing your pictures later this month!

Posted 2 years ago

The Outdoor Look is rated 4.6 based on 220 reviews