The Outdoor Look Reviews

Name: The Outdoor Look
Address: Pendle Village Mill, , Nelson, Brierfield
Rating: 4.55

4.6 Rating 220 Reviews

88 %

of reviewers recommend The Outdoor Look

4.6

Based on 220 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01282 526 428

Email:

Info@theoutdoorlook.co.uk

Location:

Pendle Village Mill, , Nelson
Brierfield
BB9 5NF

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The Outdoor Look 5 star review on 16th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience from initial review of their website to delivery and installation of the decking. First class service.”

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Posted 2 years ago

Hi Barry Thank you for your wonderful review, it is great to hear that you have found the service first class from start to end. Enjoy your new decking area! We would love to see some photos

Posted 2 years ago

“Great products quickly delivered”

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Posted 2 years ago

Hi Fenella Thank you for your recent order, and the lovely review

Posted 2 years ago

“Having needed some extra grey decking screws I purchased from The Outdoor Look who were very helpful in my purchase and offered at a great price they were shipped out the same day and delivery was fast.I would recommend The Outdoor Look for your garden needs.”

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Posted 2 years ago

“Easy to use website, good quality products and excellent service and delivery”

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Posted 2 years ago

Hi Barry Thank you for your review, we have been making improvements to the website recently, so it is great to hear that you find it easy to use.

Posted 2 years ago

“We bought some topiary for screen in purposes. You'd never know it was plastic, it looks extremely lifelike. Superb customer service and quality product. I would 100% recommend and use again.”

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Posted 2 years ago

Hi Thank you for your lovely review and the 5 stars. The Topiary hedge tiles are a great product and one that we find quite popular. We are also chuffed that you found our service from start to finish superb

Posted 2 years ago

“Excellent service from ordering to delivery, all received as ordered and in excellent condition, will definitely use them again.”

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Posted 2 years ago

Hi Robert Thank you for your review, we are glad you found our service from start to finish to your satisfaction and that the products are just what you hoped for. We look forward to hearing from you again in the future

Posted 2 years ago

“Excellent service and brilliant communication.”

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Posted 2 years ago

Hi Paul Thank you for your review we are super pleased your happy with the service you have received

Posted 2 years ago

“Looks the part and adds good solid cover to the bottom of the garden”

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Posted 2 years ago

“Really good service.”

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Posted 2 years ago

“Very efficient ordering and delivery but delivery costs are too steep”

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Posted 2 years ago

Hi Michael Thank you for your 5 star review. We take on board your comment on the delivery charge. This is solely calculated on the size and weight that the products take up on the vehicles.

Posted 2 years ago

“Ordered products , delivered on time and driver was attentive . Would recommend , thanks”

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Posted 2 years ago

Hi Darren Thank you for you 5 star review and kind comments, we will pass that onto the driver too!

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Hi Thank you for your fab review :)

Posted 2 years ago

“This is the 2nd time we have used this company as their service from order to delivery is very quick.Once again first class service from a first class company.Thank you”

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Posted 2 years ago

Hi B Thank you for your glowing review and for ordering from us a second time.

Posted 2 years ago

“Quality goods. Easy to order and delivered much faster that expected. Driver very friendly and helpful, especially as it was very hot and the boards heavy for him to carry to the drop off point.”

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Posted 2 years ago

Hi Reginald Thank you for your great review. We are pleased you are happy with the products and that we were able to deliver quickly to you. We will pass on your positive comments to the driver as well

Posted 2 years ago

“Quick delivery. Brilliant customer service. I had made a mistake on the order and they rectified it with no issues whatsoever.”

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Posted 2 years ago

Hi Donna Thank you for the review. We are glad we were able to make the changes you needed in time for your order to be delivered.

Posted 2 years ago

“I bought a coleman event tent at a very good price. The communication from The Outdoor was excellent and the delivery was very speedy. I would definitely buy from them again.”

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Posted 2 years ago

“service and delivery good ivy panels look great and you can interlock them together”

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Posted 2 years ago

“Superb service from a great company,delivered exactly when they said they would,kept me informed all the way.Superb product.Strongly recommend this company”

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Posted 2 years ago

Hi Barbara Thank you for your lovely comments and 5 star review. We are glad you love the products and found our service reliable and helpful.

Posted 2 years ago

“Great customer service and delivery of goods. All deck boards arrived good condition and friendly driver.”

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Posted 2 years ago

Hi Kaleem Thank you for the fab review. We will pass on your positive comments to our driver too!

Posted 2 years ago

“Ordered Composite decking and requested delivery on a specific date. The order arrived on the date requested and I was really pleased with the quality. Advice and guidance received on the phone was friendly and helpful. I would not hesitate to order from this company again.”

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Posted 2 years ago

Hi Thank you for your great review we are glad we were able to help fulfil your order and delivery needs. As well as our advice and guidance being of help to you.

Posted 2 years ago

The Outdoor Look is rated 4.6 based on 220 reviews