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The Original Bed Company Reviews

4.8 Rating 2,056 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

4.8

Based on 2,056 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 10th April 2024

The Original Bed Company 5 star review on 4th April 2024

The Original Bed Company 5 star review on 3rd April 2024

The Original Bed Company 5 star review on 14th March 2024

The Original Bed Company 5 star review on 24th February 2024

The Original Bed Company 5 star review on 23rd February 2024

The Original Bed Company 5 star review on 16th February 2024

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely bed frame and easy to assemble. Worried it wouldn't be very stable but it is so strong. Looks amazing! Said 3 to 5 days 'delivery' but should have said 'despatched'. Delivered on a Saturday though, without asking or paying.so all good. Recommended and would use again.”

Posted 4 months ago

“Really pleased with the bed. Exactly what we wanted and well made.”

Posted 4 months ago

“Excellent service”

Posted 4 months ago

“Ordered the king-size Ardo and the king-size Juno cotton mattress. Delivery was very quick. The bed was relatively easy to put together between two of us. The bed itself is beautiful. I was unsure about ordering a mattress online as I have back problems but it is incredibly comfortable and very supportive. I am so pleased with my bed and highly recommend the company. Would definitely order from them again.”

The Original Bed Company 5 star review on 14th December 2023

The Original Bed Company 5 star review on 14th December 2023

Posted 4 months ago

“Perfect efficient delivery and whoa what a comfortable bed and mattress so happy we chose The original bed company.”

Posted 4 months ago

“The bed is great, packaged beautifully. But there were a lot of things that could be done better. This was a very expensive purchase, bought online. I received an online confirmation of my payment and delivery date, 8-10 weeks and that was it. I telephoned to confirm that the order was in progress, the person was very helpful, 8-10 weeks as advertised. I called a second time at 10 weeks, again very helpful, delivery was scheduled for 11 weeks, as I was in Scotland so that takes a bit longer! You need to up your communication instead of customer prompting everything. A 'thank you for your order and here's what will happen now...' would be a good addition. The delivery company were helpful when I called them, but I missed my first chosen delivery slot as their online system for confirmation didn't work. It's a big purchase, you need to make the process more personal and professional.”

Posted 4 months ago

“The Original Bed Company made and delivered our beautiful new brass bed in October and it looks perfect in our old cottage. It was easily put together, we only had to ask one question which was promptly answered. I would recommend this company to anyone who wants a quality brass bed at a sensible price which will be an heirloom for your children. The only problem is that we have one bed and three children…”

The Original Bed Company 5 star review on 14th December 2023

Posted 4 months ago

“A great company to deal with from the very beginning. We visited the showroom in London and Jamyang looked after us extremely well. He was very knowledgeable and helpful and made our decision process that much easier. The bedstead (Olivia) and the mattresses (Juno wool -2x3ft zipped) arrived within 2 weeks (sooner than was promised), and delivery was very efficient. Most importantly, the bed is really comfortable and we wouldn't hesitate in recommending The Original Bed Company if you're looking for a good quality product at a reasonable price.”

The Original Bed Company 5 star review on 7th December 2023

Posted 4 months ago

“Delivered in good time and well packaged and protected. Easy to put up and seems well built. Excellent to have a choice of two heights, though the lowest is higher than my previous metal bed frame. I would buy again, recommended.”

Posted 4 months ago

“Great service, bed arrived swiftly and looks super, exactly as I had hoped. The mattress is very comfortable too. I am deducting one star for the assembly instructions in respect to the optional drawers which are at the end of the instructions and require the bed to be semi dismantled in order to retrofit the drawers. Other than that, I love my new bed.”

Posted 4 months ago

“Excellent delivery service, packed very well and in perfect condition. Easy to assemble and looks beautiful. Very pleased with our Super King sized bed painted in cream, thank you!”

The Original Bed Company 5 star review on 7th December 2023

Posted 4 months ago

“Fantastic bed and fast service. Very happy”

Posted 4 months ago

“The service was excellent with a time slot given and then updates on the day and a call from the driver when he was 30 minutes away, perfect. Happy with the bed, easily assembled albeit a bit time consuming. The storage drawers are spacious, highly recommended”

Posted 4 months ago

“Absolutely love my bed, the optional height is a win as I now have lots of space, no squeek as I feared from a metal bed and looks amazing strong and sturdy”

Posted 4 months ago

“Extremely well made beds. Highly recommended!”

Posted 4 months ago

“We bought a bed from The Original Bed Company nearly twenty years ago. It is still giving us a good night's sleep every night. When we needed to replace our spare bed it was obvious where we should go. The new bed arrived promptly, was easy to assemble and looks elegant in our spare bedroom. We hope it'll give our guests as many good night's sleep as our original one.”

Posted 4 months ago

“Beautiful Victorian bed, great quality and excellent service.”

Posted 4 months ago

“I got the mortlake bed and the juno wool mattress. Both feel very sturdy and high quality. The bed was easy to assemble. Delivery was also good.”

Posted 4 months ago

“Very professional company, we are so pleased with our new bed. It is very well made, looks beautiful and is good value for money. It's a quality product and made in the UK!”

Posted 4 months ago

“A very good experience from start to finish, Arrived on schedule and delivered as I asked, to my door some distance away. It is wonderfully comfortable and looks as good as expected, I sleep soundly.”

Posted 4 months ago

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The Original Bed Company is rated 4.8 based on 2,056 reviews