The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 10th April 2024

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service & good quality bed.”

Helpful Report

Posted 3 months ago

“Bed is amazing so different from the divan base I had before. It makes my mattress feel new I was thinking of changing it as I was not sleeping well, but the new bed frame has cured that problem. I opted for the pewter colour and although I had to wait a while it was worth it, the colour is fab. I would definitely recommend the Original Bed Company.”

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Posted 3 months ago

“Excellent quality, easy to assemble. Very strong and sturdy bed. Great customer service.”

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Posted 3 months ago

“Owner of two OBC beds; good designs, helpful customer service, easy to order and delivery time can be scheduled to work with the customer's needs.”

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Posted 3 months ago

“The best mattress I bought and most expensive 1st iron bed very happy with it solid and strong looks lovely the company very responsive when called very happy with all thank you”

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Posted 3 months ago

“I bought an iron double bed, I think one called Olivia. It really nice, solid and well made. I liked it so much I bought another one! I highly recommend this bed company”

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Posted 3 months ago

“Great experience ordering from the US. The bed was immaculately packed. Once shipped, transit to the US from the UK was very fast. But most importantly, the bed is amazing. It is very well built, as solid as it gets. The finish is superb, and the assembly was easy.”

The Original Bed Company 5 star review on 12th January 2024

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Posted 3 months ago

“I've bought two bedframes from this company in the past 12 months and happy with both the beds and the customer service/delivery.”

The Original Bed Company 5 star review on 11th January 2024

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Posted 3 months ago

“The best way to measure a company is when things go wrong, and TOBC put right an ordering mistake that I had made. The bed is brilliant and the service is the same. I will be ordering again in the future.”

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Posted 3 months ago

“Prompt delivery with good communication. Great quality bed, very well packaged and easy to assemble. Very happy.”

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Posted 4 months ago

“Excellent quality - easy to assemble Lovely to sleep on and looks fabulous - what more could you want!”

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Posted 4 months ago

“I recently received my Hamilton Iron Bed from The Original Bed Company,from order to delivery it took only three working days to arrive with a very helpful delivery company. There was quite a bit of packaging to take off the bed and dispose of but this ensured that the bed arrived in good condition,once unpacked it became clear to me that I had purchased a first class product. The quality of the bed far exceeded what I was expecting for a reproduction Victorian style bed,I feel that many of the original Victorian manufacturing methods were used in my beds construction,the iron castings are precise and well finished,the metal framework is heavy and strong,the brass fittings are a joy being very heavy and solid brass not brass coloured cheap metal. The bed fittings are well finished with a precision that aids the assembly process,whilst assembling a bed is not a major job I feel that the illustrations supplied with the instructions are very poor and make assembly unnecessarily tricky,if these were improved it would be quite straightforward to assemble the new bed. If you go for brass and iron bed there is one assembly point that you need to be aware of,to secure the brass top bars you will need to lift the weight of the entire end of the bed to insert a very long threaded rod through the lower casings to secure the brass top bar,can I recommend that the instructions are amended so that the long rod is inserted and temporary held in place with some tape early in the assembly process as it would then make the assembly much easier and less of a strain on the back. Once the illustrations and instructions are re jigged it will be a complete and unbeatable product. This is a wonderful quality bed which should last a lifetime and it represents excellent value for money,I am very pleased and can highly recommend this bed. Stephen”

Helpful Report

Posted 4 months ago

“Bought a king size original Tulsk bed in glossy ivory. Very happy with the purchase. It looks great, is very comfortable and well made, with no creaks or squeaks. Delivery was efficient, although only to the ground floor.”

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Posted 4 months ago

“I received my new double mattress within a week of ordering. The guys who delivered very kindly took it upstairs and unwrapped it for me. I was very impressed. Thank you.”

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Posted 4 months ago

“Really lovely bed frame and easy to assemble. Worried it wouldn't be very stable but it is so strong. Looks amazing! Said 3 to 5 days 'delivery' but should have said 'despatched'. Delivered on a Saturday though, without asking or paying.so all good. Recommended and would use again.”

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Posted 4 months ago

“Really pleased with the bed. Exactly what we wanted and well made.”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“Ordered the king-size Ardo and the king-size Juno cotton mattress. Delivery was very quick. The bed was relatively easy to put together between two of us. The bed itself is beautiful. I was unsure about ordering a mattress online as I have back problems but it is incredibly comfortable and very supportive. I am so pleased with my bed and highly recommend the company. Would definitely order from them again.”

The Original Bed Company 5 star review on 14th December 2023

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Posted 4 months ago

“Perfect efficient delivery and whoa what a comfortable bed and mattress so happy we chose The original bed company.”

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Posted 4 months ago

“The Original Bed Company made and delivered our beautiful new brass bed in October and it looks perfect in our old cottage. It was easily put together, we only had to ask one question which was promptly answered. I would recommend this company to anyone who wants a quality brass bed at a sensible price which will be an heirloom for your children. The only problem is that we have one bed and three children…”

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Posted 4 months ago

The Original Bed Company is rated 4.8 based on 2,057 reviews