The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,056 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,056 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 10th April 2024

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second bed we have brought from Original Bed company and both are great and the juno mattress is so comfortable”

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Posted 2 months ago

“The bed was really easy to order and was delivered with no fuss within the advised period. Since delivery we have appreciated the quality of the the frame, a great purchase.”

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Posted 3 months ago

“Good service & good quality bed.”

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Posted 3 months ago

“Bed is amazing so different from the divan base I had before. It makes my mattress feel new I was thinking of changing it as I was not sleeping well, but the new bed frame has cured that problem. I opted for the pewter colour and although I had to wait a while it was worth it, the colour is fab. I would definitely recommend the Original Bed Company.”

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Posted 3 months ago

“Excellent quality, easy to assemble. Very strong and sturdy bed. Great customer service.”

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Posted 3 months ago

“Owner of two OBC beds; good designs, helpful customer service, easy to order and delivery time can be scheduled to work with the customer's needs.”

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Posted 3 months ago

“The best mattress I bought and most expensive 1st iron bed very happy with it solid and strong looks lovely the company very responsive when called very happy with all thank you”

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Posted 3 months ago

“I bought an iron double bed, I think one called Olivia. It really nice, solid and well made. I liked it so much I bought another one! I highly recommend this bed company”

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Posted 3 months ago

“Great experience ordering from the US. The bed was immaculately packed. Once shipped, transit to the US from the UK was very fast. But most importantly, the bed is amazing. It is very well built, as solid as it gets. The finish is superb, and the assembly was easy.”

The Original Bed Company 5 star review on 12th January 2024

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Posted 3 months ago

“I've bought two bedframes from this company in the past 12 months and happy with both the beds and the customer service/delivery.”

The Original Bed Company 5 star review on 11th January 2024

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Posted 3 months ago

“The best way to measure a company is when things go wrong, and TOBC put right an ordering mistake that I had made. The bed is brilliant and the service is the same. I will be ordering again in the future.”

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Posted 3 months ago

“Prompt delivery with good communication. Great quality bed, very well packaged and easy to assemble. Very happy.”

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Posted 3 months ago

“Our bed arrived well-packed and in good condition with nothing missing. Assembly was straightforward and the bed is very solid and well made, the only slight issue being the wooden slats which were rough and splintery in places and needed to be sanded down. We are very pleased with the bed which is ideal for our memory foam mattress and would certainly order from this company again.”

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Posted 3 months ago

“Excellent quality - easy to assemble Lovely to sleep on and looks fabulous - what more could you want!”

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Posted 3 months ago

“Different parts were of different quality. The frame was good. The brass knobs were poorly drilled and one of them remains crooked. The feet were badly made and don't seat properly. I had to hammer them into place and the bottom parts where they meet the rubber pads are misshapen. There was fiberglass all over everything and I'm still finding it a month later because the manufacturer couldn't be bothered to wipe the parts down on a £600 product. Frankly, I'd have waited and saved up some more to buy from Nights in Iron if I'd known OBC quality would be subpar for the price.”

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Posted 3 months ago

“I recently received my Hamilton Iron Bed from The Original Bed Company,from order to delivery it took only three working days to arrive with a very helpful delivery company. There was quite a bit of packaging to take off the bed and dispose of but this ensured that the bed arrived in good condition,once unpacked it became clear to me that I had purchased a first class product. The quality of the bed far exceeded what I was expecting for a reproduction Victorian style bed,I feel that many of the original Victorian manufacturing methods were used in my beds construction,the iron castings are precise and well finished,the metal framework is heavy and strong,the brass fittings are a joy being very heavy and solid brass not brass coloured cheap metal. The bed fittings are well finished with a precision that aids the assembly process,whilst assembling a bed is not a major job I feel that the illustrations supplied with the instructions are very poor and make assembly unnecessarily tricky,if these were improved it would be quite straightforward to assemble the new bed. If you go for brass and iron bed there is one assembly point that you need to be aware of,to secure the brass top bars you will need to lift the weight of the entire end of the bed to insert a very long threaded rod through the lower casings to secure the brass top bar,can I recommend that the instructions are amended so that the long rod is inserted and temporary held in place with some tape early in the assembly process as it would then make the assembly much easier and less of a strain on the back. Once the illustrations and instructions are re jigged it will be a complete and unbeatable product. This is a wonderful quality bed which should last a lifetime and it represents excellent value for money,I am very pleased and can highly recommend this bed. Stephen”

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Posted 3 months ago

“The bed itself is exactly as we thought and assembly, whilst a lengthy process, was accomplished with only one error. The rods holding the knobs on have to be inserted from the bottom at an earlier stage in the assembly process - so one of us had to lift the bed while the other inserted the rod from beneath. There is one spare rod - but as the bed hasn't collapsed after a month, we will assume it's not required. The delivery, however, was very disappointing. Despite being a bed and the individual boxes quite heavy, the delivery people refused to carry them upstairs and left them in the hall. We should have paid extra, apparently, if we required our new bed to be delivered upstairs. Not many people have downstairs bedrooms unless they live in a bungalow so we would have thought the pricing included delivery to the room required (a bedroom).”

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Posted 4 months ago

“it pains me to write this review because I really wanted to love this bed. We purchased a cherry - stained Kipling style bed. It was delivered on time, at the end of March and when we had a minor delivery problem the customer service was very helpful. Though it was delivered end of march, we didn't start using it until the beginning of July, because our move was postponed (It was delivered to the new house directly, and it stayed indoors in an office space while we waited to move). When putting the bed together, I noticed that the bed is made of plywood and not real solid wood - the lines of the plywood are distinct and visible through the stain. You can also see places where the wood was tacked/nailed together and then puttied. It looks cheap, but the bed functions and the price was good so I didn't want to quibble over it. However today, December 15th, 5 and a half months since we began sleeping on the bed, the inside beam that is meant to hold the frame slats broke off my husband's side of the bed. He's currently upstairs drilling it back in place. We're really disappointed with the product. I wanted to be able to recommend it because it's hard to find beds with beautiful classic styles these days, but i really can't.”

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Posted 4 months ago

“Bought a king size original Tulsk bed in glossy ivory. Very happy with the purchase. It looks great, is very comfortable and well made, with no creaks or squeaks. Delivery was efficient, although only to the ground floor.”

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Posted 4 months ago

“I received my new double mattress within a week of ordering. The guys who delivered very kindly took it upstairs and unwrapped it for me. I was very impressed. Thank you.”

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Posted 4 months ago

The Original Bed Company is rated 4.8 based on 2,056 reviews