The Original Bed Company Reviews

Name: The Original Bed Company
Rating: 4.81

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend The Original Bed Company

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 4640875

Email:

sales@obc-uk.net

Location:

597, King's Road, London
SW6 2EL

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The Original Bed Company 5 star review on 10th April 2024

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, I would not hesitate to recommend OBC. Prices are fair, quality is good and the service is excellent. Not hard to assemble.”

Helpful Report

Posted 1 month ago

“Bed is lovely. Much chunkier than I expected which is great. Managed to put it together myself (just!). Delivery guys were very nice too 🙂. Had to wait a bit longer than initially quoted but worth the wait.”

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Posted 1 month ago

“Lovely bed, came well packaged. Was fairly easy to put together, had one little problem. I phoned the company and they helped me. It’s a great bed and doesn’t creak.”

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Posted 1 month ago

“Just recieved our second bed and it looks so nice, we are very happy with the service, always keeping us updated and the delivery company you use is also first class, we will be ordering another bed later in the year. Thank you”

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Posted 1 month ago

“Absolutely stunned at the quality of this bed. It arrived quickly and was very well packaged. I can see this bed lasting me a lifetime, just gorgeous.”

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Posted 1 month ago

“Excellent product at a great price. We researched several options for our new bed and OBC impressed in all respects. UK manufactured, beautiful bed frame with solid and heavy brass fittings and a substantial wool mattress- we anticipate years of good service. Mathew was extremely helpful during the sales process and David was first class in delivering and building our new bed. Great product, super service and all at a fair price.”

Helpful Report

Posted 1 month ago

“We had to wait several months as we chose a bed that was not in stock. It arrived on time and the delivery company were communicative and effecient. We were moving beds between rooms so chose self assembly. The packaging is good for avoiding shipping damage but there was an excessive amount of stickytape, clingfilm wrapping and expanded foam. Not great from an environmental perspective. The assembly instructions were clear but a couple of times it would have been better if items were assembled in a different order. The design uses many, many more nuts and bolts to our other iron beds - one uses none. Factory quality control appears to be lax, as another reviewer notes the slats are rough, poor quality wood with splits has been used. The slats only rest on the frame, so there is an instruction to not slide the mattress over the slats to avoid them shifting. All our other beds (5) have retention for the slats to avoid this problem. Turning a heavy matress on this bed is likely to cause slats to come adrift! The inserts in the posts that take a threaded stem that the finials are attached onto were very badly aligned (picture below all 4 were misaligned). I was able to correct this with a mallet and a block of wood, but a simple jig at the factory avoid this manufacturing defect, which I expect is routinely corrected on site by their assembly staff. We are happy with the bed, which is in a guest room, but would not buy from this company again.”

Helpful Report

Posted 1 month ago

“We purchased 2 single beds and mattresses for our small bedroom which is mainly occupied by grandchildren throughout the year. The beds were easy to assemble and look great side by side in the room. We ordered the beds on a Wednesday in January and they were with us on the following Wednesday. First class delivery. One comment, and this is not a complaint, it would be helpful to show which way up the cross bar beneath the bed is fitted and whether to put the bolts in from the bottom up or from the top down. Other than that the instructions were very clear. We will recommend them to anyone considering buying their next bed.”

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Posted 1 month ago

“Having searched online for a metal bedframe, I found The Original Bed Company. The thorough website clearly explained the construction, and the accompanying photos and diagrams illustrated how well the bedframe was created. I ordered the bed and it was delivered within the timeframe indicated. The materials were well packed and the construction was straightforward. The bed is beautiful and we are absolutely thrilled. Thank you so much.”

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Posted 1 month ago

“Great sturdy bed, managed to put together on my own but would have been easier with help, helpful delivery team”

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Posted 2 months ago

“Whe went online to spot the ideal replacement SuperKing Bed frame and found one almost immediately that we liked and could afford, the choices were many and came in different materials, we chose a metal frame”

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Posted 2 months ago

“I have now bought three beds over a period of 8 years from this company. The beds are still in perfect condition and I plan to get a fourth bed from them. Delivery and ordering was very simple”

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Posted 2 months ago

“I bought the Timolin bed in black. It is very well made and looks lovely.”

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Posted 2 months ago

“Excellent. Cannot fault. Lovely bed and good communication. Delivered perfectly.”

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Posted 2 months ago

“Absolutely delighted with the double Timolin bed frame, it’s solid and really well made. It doesn’t squeak or move, and the bed slats are sturdier and closer together which means our mattress is so much more comfortable. We’ve had this for over 6 months now and I’m seriously happy we went with this company rather than the other leading iron bed frame one.”

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Posted 2 months ago

“Great product and service and easy to assemble. Would buy again.”

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Posted 2 months ago

“We’ve purchased 4 beds from The Original Bed Company for our 2 shepherds huts that we run as a holiday business. They are great quality and look fantastic in our huts.”

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Posted 2 months ago

“Very happy with our purchase of double bed and king size bed one in white and one in ivory both look lovely in the bedrooms.you do need two people to build it as the both come flat packed.But overall happy with the ordering and delivery on the day kept informed thanks The O B COMPANY.”

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Posted 2 months ago

“The whole transaction from purchasing the bed via telephone conversation and delivery was super quick. The bed is even better than I thought it would be. It's sturdy and well built and quite easily assembled. I wouldn't hesitate to buy another when needed.”

The Original Bed Company 5 star review on 15th February 2024

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Posted 2 months ago

“Best thing ever, wish I'd done this ages ago. The height is perfect, I literally get out of bed without struggling. No cracking or cricking when I move in the night. Took about 30 mins to put it all together .”

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Posted 2 months ago

The Original Bed Company is rated 4.8 based on 2,057 reviews