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Old Railway Line Garden Centre Reviews

4.8 Rating 7,151 Reviews
96 %
of reviewers recommend Old Railway Line Garden Centre
Company Reviews Product Reviews
170
 Metrics Info
4.8
Based on 7,151 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Old Railway Line Garden Centre Reviews

About Old Railway Line Garden Centre:

The Old Railway Line Garden Centre is a family run, independent Garden Centre, Farm Shop and Restaurant combined, offering the very best gardening, home and outdoor living products alongside delicious, fresh, locally produced food and drink.

The garden centre is situated in the heart of the picturesque Wye Valley, nestling at the foot of the Black Mountains with outstanding views of the Brecon Beacons and surrounding Radnorshire Hills.

Visit Website

Phone:

01497847055

Email:

marketing@oldrailwaylinegc.co.uk

Location:

Old Railway Line Garden CentreThree Cocks
BRECON
LD3 0SG

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mrs Susan McGregor
Verified Buyer
“The dark blossom green pot saucers arrived on time and were very well packed so none were damaged. They are the exact colour I was looking for, however, a little disappointed that the size (25cm and 30 cm) is for the top rim diameter and not the base diameter. I have managed to use the three saucers but now need a 35cm for my largest pot.”
Helpful Report
Posted 1 year ago
Mr Graham Harding
Verified Buyer
“Good service”
Helpful Report
Posted 1 year ago
Mr Shaun Coster
Verified Buyer
“The delivery time reasonable considering the weather conditions. The item arrived in the expected condition. However, a lot of packaging was used (a small box inside a larger one) which resulted in a lot of paper and cardboard to get rid of when I thought the smaller box alone would have sufficed.”
Helpful Report
Posted 1 year ago
Mr Pat Foster
Verified Buyer
“Ordered 50 stones, they were delivered promptly and are exactly what I wanted. The plants I ordered were delivered with the stones, there was two plants which I’m doubtful if they will come to anything, but I suppose buying at this time of year is a bit early!”
Helpful Report
Posted 1 year ago
Mrs Angela Elks
Verified Buyer
“Ordered 2 Salvador garden dining chairs plus a small glass patio table. It all arrived by lorry on a pallet, kerbside delivery. On unpacking one of the chair legs was damaged and seat pads were missing, however on contacting the company, they were very quick to respond and organise a replacement chair and seat pads. This all arrived this morning all correct, the delivery man even brought them into the building for me. On the whole an excellent service from The Old Railway Line Garden Centre, would not hesitate to order from them again, as the prices are very competitive and the customer service was excellent. I have given 4stars as I thought the delivery charges were a bit expensive, but on the whole very satisfied with the products and service.”
Helpful Report
Posted 1 year ago
Rowland Patterson
Verified Buyer
“Excellent product and service many thanks 😊”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Ordered some Coolmore (Irish-made) cakes online and they were delivered promptly and well packaged. Thank you.”
Helpful Report
Posted 1 year ago
Mrs Mary Donaghue
Verified Buyer
“Very friendly service, plants very securely packed and looking great on arrival”
Helpful Report
Posted 1 year ago
Miss H Ward
Verified Buyer
“Very happy with my purchase. My only concern was there was a lot of plastic packaging, but my plants were in great condition and arrived quickly.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Can't fault the team , however it was disappointing to find that whilst on the website it stated x item was in stock, and so I paid for click and collect . I was then informed a few days later that 2 items weren't available, and I would get a refund on those items. Tbh it was hardly worth me travelling to pick up the remaining items.”
Helpful Report
Posted 1 year ago
Mrs Janette Priestley
Verified Buyer
“Was happy did not wait to long they are present for Granson this Christmas he will love them”
Helpful Report
Posted 1 year ago
Ms Sarah Ive
Verified Buyer
“Several glass items had been broken in transect which would have benefited from additional packaging, but staff were very quick and helpful to arrange a refund.”
Helpful Report
Posted 1 year ago
Mrs J Massara
Verified Buyer
“Great product, great price. Needed better packing as evri had virtually destroyed the box by the time it got to me 8 days later, as stuff had moved around inside and it had got wet. Thankfully the products survived somehow.”
Helpful Report
Posted 1 year ago
Mrs Sharon Gibson
Verified Buyer
“My items arrived quickly and very well packed, however I only gave 4 stars as one tree decoration was sent in the wrong colour..even though I asked for the correct colour in the comments box…but it was a nice colour anyway so I’ve kept it!”
Helpful Report
Posted 1 year ago
Mrs Sandra Ward
Verified Buyer
“I ordered 2 jars of German mustard. They arrived safely packed in 2 boxes, however, they did leak slightly so suggest the tops of the jars are sealed with tape next time.”
Helpful Report
Posted 1 year ago
Mr Aaron Oliphant
Verified Buyer
“Good shop, but they use Evri.”
Helpful Report
Posted 1 year ago
Mr Les Taylor
Verified Buyer
“Fulfilled my wishes with good efficiency .On time and well informed .Appears to be a business you can work with .”
Helpful Report
Posted 1 year ago
Mrs Jill Gray
Verified Buyer
“Prompt despatch to order. However, I would have liked to see a combined postage charge. My second item was not significantly heavy but was very disappointed to see a large increase in postage costs. I think this should be considered more to give a fairer service.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Lovely product prompt delivery however did feel the delivery charge was high approximately 50% of actual product cost ! would have loved, and been more than happy, to opt for a cheaper slower option.”
Helpful Report
Posted 1 year ago
Ms Fiona MacDonald
Verified Buyer
“There was a problem with my order.. one of the items wasnt available once I'd ordered it. However I had a phone call to apologize and the other 2 items were delivered promptly in good condition”
Helpful Report
Posted 1 year ago
Old Railway Line Garden Centre is rated 4.8 based on 7,151 reviews
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