The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 14 Iliffe Avenue, Oadby,, Leicester
Rating: 4.93

4.9 Rating 780 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 780 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing advice from Emma of using reusable nappies!”

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Posted 2 years ago

Thank you for this lovely review, so glad Emma's advice was helpful. :) x

Posted 2 years ago

“Great service and great product”

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Posted 2 years ago

Thank you for your review Anna. :) x

Posted 2 years ago

“Lovely quality products and delivery always seems to be very quick too.”

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Posted 2 years ago

Thank you for the lovely review Miss Hawkes, glad our products arrive quickly. :) x

Posted 2 years ago

“Nappy Gurus individual nappy advice is great and range of products and service is amazing. Would definitely recommend the site to others.”

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Posted 2 years ago

Thank you so much for this fab review, so pleased you liked your personalised nappy advice from our gurus. :) x

Posted 2 years ago

“Service was excellent and package arrive promptly. The nappies are for my new grandchild who is not expected until February so I cannot comment on the actual nappies, other than these are what the expectant mother requested for her new addition to the family.”

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Posted 2 years ago

Thank you so much for your review, we are glad everything arrived quickly. All the best for the arrival of your Grandchild. :) x

Posted 2 years ago

“Wide range of products, great service and quick postage.”

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Posted 2 years ago

Thank you for your lovely review Katarzyna. :) x

Posted 2 years ago

“I am very happy with the nappy gurus, all nappies received from them have been great and the customer service is also very good. Will definitely order again!”

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Posted 2 years ago

Thank you for your lovely review Angie, glad you're happy with your nappies. :) x

Posted 2 years ago

“I was looking forward to using TNGs Black Friday deals to start the stockpile of earth-friendly baby items. First I had a tailor-made recommendation list from Sammy (thank you!) And chose my favorite 2 nappies. Then I purchased A LOT at an ungodly hour for baby and tools for myself. And when I woke up realized I'd ordered things I really didn't need. Anyway, I emailed across the conundrum with a request to amend my order... (thank you for supporting these Meg). In summary super happy with customer service, super happy with my order. And I got a free cloth Nappy guide! Thank you TNG!”

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Posted 2 years ago

Thank you so much for the amazing review. I have let Sammie and Meg know, super glad you were happy with everything! :) x

Posted 2 years ago

“Purchased a few items from the Nappy Gurus. Delivery was quick and reliable. Also made use of their advice service which was excellent. I’m new to using reusable nappies so was great to be able to discuss options with Toria and types of nappies that would suit my baby’s needs.”

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Posted 2 years ago

We are so pleased you got support through our advice service. I have passed on your lovely review to Toria, thank you. :) x

Posted 2 years ago

“Great experience, easy to navigate the website and super fast delivery. The range of nappies available and support offered is fantastic.”

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Posted 2 years ago

Thank you for your review Cheryll, so glad you're happy with our range and support. :) x

Posted 2 years ago

“Excellent service, order dispatched and delivered quickly will definitely order from here again”

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Posted 2 years ago

Thank you for your lovely review Charlotte. :) x

Posted 2 years ago

“Really brilliant quiz that helped me choose our first cloth nappies. Decided on pocket nappies and we love them. Already ordered more.”

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Posted 2 years ago

I am so glad you found your quiz helpful. Pocket nappies are some of my faves too! If you need any more help we are always here :) - Meg @ TNG x

Posted 2 years ago

“Easy to use website, quick and easy service and always arrives on time. Never had any issues. Wrapped eco friendly and a small dark choc for hubby so he doesn't notice I've bought more nappies again 😂”

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Posted 2 years ago

Thank you so much, Faye. It's so lovely to hear you are always happy with your orders with us. Also great to know the chocolate goes down well x

Posted 2 years ago

“Fantastic help and advice form Shovorne. Very much looking forward to starting my reusable nappy journey thanks to her help!”

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Posted 2 years ago

Thank you for such a lovely review Lucy, we have let Shovorne know! So pleased her advice was helpful in getting you started. :) x

Posted 2 years ago

“Hazel Ann Johnson provided an amazing personal email after I completed the quiz on the TNG site. So much information and links to videos for someone who is nes to nappies has been a blessing in disguise. The emails have really helped me understand my options and pick the nappies I need to get started”

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Posted 2 years ago

Thank you for such a lovely review Niki, we have passed this on to Hazel. So pleased it was helpful for you. :) x

Posted 2 years ago

“The nappy gurus was an Amazing place to find what nappy’s would work best for me and my family! And the experience has been amazing so far”

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Posted 2 years ago

So pleased you found something that worked well for you and your family! Thank you Claire. :) x

Posted 2 years ago

“Lots of helpful info to get started on the reusable nappy journey”

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Posted 2 years ago

Thank you for your review Jess, glad you found the info provided useful. :) x

Posted 2 years ago

“Fantastic! What a wonderful company and service! I had a Real nappies for London voucher and TNG have a nappy bundle to accommodate that. It was very simple to use and the buying process was quick and easy. Very good communication and quick delivery. The quick guide that came with the nappies is very useful and to the point. I will use The Nappy Gurus again and recommend them.”

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Posted 2 years ago

Hope you get on well with your new nappy bundle, thank you so much for the fab review Nellianna. :) x

Posted 2 years ago

“Prompt and efficient customer service. Arrived in brown paper package. So pleased with Frugi cardigan at discount price.”

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Posted 2 years ago

Thank you for your lovely review Julie, so thrilled you're pleased with your order. :) x

Posted 2 years ago

“Great items fast delivery will definitely be ordering again”

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Posted 2 years ago

Thank you so much for your review Lisa. :) x

Posted 2 years ago

The Nappy Gurus is rated 4.9 based on 780 reviews