The Nappy Gurus Reviews

Name: The Nappy Gurus
Address: 14 Iliffe Avenue, Oadby,, Leicester
Rating: 4.93

4.9 Rating 780 Reviews

99 %

of reviewers recommend The Nappy Gurus

Company Reviews

Product Reviews

Metrics

4.9

Based on 780 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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The Nappy Gurus 5 star review on 23rd January 2022

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really easy to use website, gave me enough information to choose what I needed to start my reusable nappy journey. I would have liked some more information on how to start once I've got the nappies though.”

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Posted 1 year ago

Thank you for your review Emily, we have sent you an email to see how we can assist you with your reusable nappy journey. :) x

Posted 1 year ago

“Quick delivery very helpful advice service - only problem is so many cute prints to choose from I am sure I’ve over bought 😂”

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Posted 1 year ago

Thank you so much for the lovely review Keri. You can never overbuy nappies the prints are just too fab! Haha xx

Posted 1 year ago

“I was very impressed with my wipes starter pack and extra wipes I had bought . They were soft and strong which would be a very good product to use against babies skin either face or bottom . Highly recommend 👌”

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Posted 1 year ago

Thank you so much, Nicki. It's so lovely to hear you love our wipes starter pack. Reusable wipes are definitely our fave switch here at HQ x

Posted 1 year ago

“The order process was very easy and the delivery was quick, I was kept up to date about my collection. The item was nicely wrapped and the team at the warehouse where I collected the item from was very friendly.”

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Posted 1 year ago

Thank you so much for your lovely review Marketa. So glad your collection was quick and presented nicely. :) x

Posted 1 year ago

“Easy to navigate website and swift shipping which meant I got my order next day. Really happy with quality of the products I ordered too.”

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Posted 1 year ago

It's fab to hear your order arrived quickly. Thank you for your review Rebecca. :) x

Posted 1 year ago

“The trial kits are fantastic and allow you to test out lots of different brands and types to work out what works best for you. Great communication and service from the Nappy Gurus throughout”

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Posted 1 year ago

We are a huge fan of our trial kits for exactly this reason, so we are thrilled you found it so helpful. :) Thank you for your lovely review Helene. :) x

Posted 1 year ago

“Excellent service! With your help I have convinced my daughter to use reusable nappies. The samples that were sent and the information enclosed was very helpful. Many thanks 😊”

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Posted 1 year ago

Thank you for such a lovely review, Sheena. It's so lovely to hear the nappies were well received x

Posted 1 year ago

“Excellent price and quick delivery”

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Posted 1 year ago

Thank you for your review Robyn. :) x

Posted 1 year ago

“So impressed with TNG! I did the advice form first and received really helpful advice. We decided to go for the try cloth for £10 to try out a variety of nappy styles and have been surprised what has worked best for us. Really happy to see they sell preloved nappies as well to cut down on waste. The videos and resources have so helpful. I now feel so much more confident to give cloth nappies a proper go. I’ll be recommending TNG to anyone who’ll listen!”

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Posted 1 year ago

Thank you for your review Fran. The Try Cloth for £10 is such a fab way to try a variety of nappies and see what works best for you and your little one! So pleased you have found our advice and resources helpful! :) x

Posted 1 year ago

“Fantastic, I got a 'preloved' nappy all in one nappy and it was perfect. I appreciate that it was not only cheaper, but it was clean, presentable, and was delivered undeniably quickly. Very happy overall and would definitely order again!”

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Posted 1 year ago

We love our preloved section to help minimise waste even further, glad you were so happy with it :) Thank you Chloe. :) x

Posted 1 year ago

“Fast delivery, and reasonable prices”

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Posted 1 year ago

Thank you for your review Judi. :) x

Posted 1 year ago

“Really cute starter pack”

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Posted 1 year ago

Thank you Brittany, they are super cute! :) x

Posted 1 year ago

“After trawling various groups, websites and just feeling at a total loss, but since finding The Nappy Gurus I feel empowered and as though Cloth nappies is actually accessible to me. So informative.”

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Posted 1 year ago

Thank you so much Annie, we are so pleased we could help you feel empowered about your reusable nappy choices. :) x

Posted 1 year ago

“Fantastic service from The Nappy Gurus! My order arrived quickly. I’m so happy with my order, I’m already planning my second order!”

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Posted 1 year ago

Thank you so much Natalie! We cant wait to see what you choose next x

Posted 1 year ago

“Fantastic speedy delivery and the free nappy guide is so helpful, we're so delighted with the nappies we received in the "any nappy for £10" offer, allowing us to try something different. Thanks TNG, we'll be back for more!”

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Posted 1 year ago

Thank you for such a lovely review! It's so lovely to hear you are happy with your nappy, and we look forward to you ordering again soon x

Posted 1 year ago

“Amazing service and very helpful staff. Nappies are great and easy to use fit really well.”

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Posted 1 year ago

Thank you for the lovely review Nina. :) x

Posted 1 year ago

“SUPER HAPPY!! I have received my size 2 bundle and I have absolutely no complaints! I have been using a few reusable nappies but mostly disposable, thanks to you explaining the different options that solve the small issues I have been having I now am using 100% reusable nappies! I love the flexibility that I can use different brands for different situations so thank you xx”

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Posted 1 year ago

Thank you so much Samantha! We are so pleased you were happy with your bundle. :) x

Posted 1 year ago

“Great potty training seat and step and fast delivery I will certainly be ordering another set .”

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Posted 1 year ago

We love our new potty training items, glad you liked them. Thank you Catherine. :) x

Posted 1 year ago

“Always super fast postage and helpful on queries 😊”

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Posted 1 year ago

Thank you so much Katie, glad we can always help. :) x

Posted 1 year ago

“The products arrived quickly and are great! There was a fair amount of choice for the product I was looking for and I would definitely shop here again.”

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Posted 1 year ago

Thank you for your review Taryn, glad everything arrived quickly for you. :) x

Posted 1 year ago

The Nappy Gurus is rated 4.9 based on 780 reviews