The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.59

4.6 Rating 527 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

Company Reviews

Metrics

Info

4.6

Based on 527 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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The Mobility Aids Centre 5 star review on 22nd October 2020

Kevin J

The Mobility Aids Centre 5 star review on 10th January 2020

JAMES C

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was pretty quick and the apparatus was as advertised, also very helpful when I had an occasion to phone”

Helpful Report

Posted 3 years ago

“I ordered and paid for two floor to wall grab rails on 16th September. As these were not forthcoming after several weeks, I was forced to make alternative arrangements. I had forgotten all about my order, when one (not two) arrived unannounced on 25th January: • 2 Nr grab rails ordered 16th September 2020 • 1 Nr grab rail delivered 25th January 2021 In your defence, you reimbursed me in full very promptly.”

Helpful Report

Posted 3 years ago

“Telephoned to order a product at 4.30pm the product was shipped and received the folllowing day. Text confirmed delivery time slot of one hour and yes product delivered within the time frame. Staff who processed my call and order were so helpful and a joy to communicate with. Thank you parents are thrilled with product and it was exactly as described. Well done even with covid problems first class service.”

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Posted 3 years ago

“Good website, easy to use with a variety of products at reasonable prices.”

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Posted 3 years ago

“Can not praise this place enough. From help choosing the wheelchair to getting it shipped out to us on the same day arriving at 08:30 next morning for us to take the father in law to hospital. Thanks all of you we dealt with your the best 👍🏻”

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Posted 3 years ago

“Quick delivery , helpful telephone staff”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Easy to order,quick delivery and I've been told the cutlery is helping a lot,due to lock down I haven't seen them in action,would recommend”

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Posted 3 years ago

“Prompt & professional service”

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Posted 3 years ago

“I was ordering a wheelchair on behalf of my grandma who is in a care home and the website was easy to navigate. I can’t fault the delivery either as it was delivered to the care home within 48 hours”

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Posted 3 years ago

“Excellent service. Easy explanation of which walker needed. Product is very good quality just what was needed.”

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Posted 3 years ago

“Exactly what we wanted. Perfect fit.”

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Posted 3 years ago

“Friendly staff who were very helpful. Excellent customer service. From ordering to receiving goods, the service was fast and very efficient.”

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Posted 3 years ago

“The items ordered really helped my sister in cooking”

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Posted 3 years ago

“Very polite and very helpful”

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Posted 3 years ago

“Excellent customer service as I was able to speak to someone prior to ordering on the internet”

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Posted 3 years ago

“Poor quality product, delivered in very poor packaging.”

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Posted 3 years ago

“Mum very pleased with walker,it helps her round the house and most importantly she can now move her cup of tea from the kitchen to the living room.Very impressed with how easy she can manage.”

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Posted 3 years ago

“Very helpful and knowledgeable lady taking my order.Gave me confidence that I would manage to use the aid .Chat kept custoner's dignity in tact!”

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Posted 3 years ago

“Very happy with the product (wheelchair cosy). Very satisfied with the customer service when there was an issue with delivery, helpful and prompt to resolve. Thank you!”

Helpful Report

Posted 3 years ago

The Mobility Aids Centre is rated 4.6 based on 527 reviews