The Mobility Aids Centre Reviews

Name: The Mobility Aids Centre
Address: 88 South Street, Peterborough
Rating: 4.59

4.6 Rating 527 Reviews

90 %

of reviewers recommend The Mobility Aids Centre

Company Reviews

Metrics

Info

4.6

Based on 527 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01733 342242

Email:

jason@mobaids.co.uk

Location:

88 South Street
Peterborough
Pe2

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The Mobility Aids Centre 5 star review on 22nd October 2020

Kevin J

The Mobility Aids Centre 5 star review on 10th January 2020

JAMES C

Anonymous

Anonymous // 01/01/2019

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“All helpful and very courteous service.”

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Posted 2 years ago

“Order arrived quick undamaged. Thank you.”

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Posted 2 years ago

“Needed an item delivering to my parents. Quick service and item delivered ready to use. Highly recommend.”

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Posted 2 years ago

“Good service and help with buying a new wheelchair.Good quality wheelchair made all the difference to our life and mobility. Thank you for all your help Lesley”

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Posted 2 years ago

“Handle extensions were expensive for what they are”

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Posted 2 years ago

“Very good if they've got the items in stock but questionable if it's out of stock Ordered three items, paid the money Then get email saying only one item in stock... That item delivered next day so really good service there. (tray with bean bag base) However, email said other two items (far more important items - bath board and handle for bath board) would be in next week, so waited. Then got an email saying they were having supply issues but should be next month, so waited. Then got an email saying the supplier would send it directly to me, so waited. Then still didn't get anything the following month so emailed the company to ask if they could find out when the supplier would be sending items. Got an email backing saying they didn't know for sure and their supplier was unable to tell them. but it might be another month or more... Gave up, got a refund (that was quite quick) and got the items elsewhere where I could confirm they had them in stock before I paid for them. While I know some of this is due to supply issues beyond their control. I wish they had updated their website to indicate the items were out of stock. Although they are quick to answer emails etc not knowing when a mobility item you've brought will actual be available for delivery (this month, next month or 6 months away) doesn't help the customer who needs the item for quality of life.”

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Posted 2 years ago

“Excellent products and excellent customer service”

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Posted 2 years ago

“I found exactly what I wanted and at a reasonable price”

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Posted 2 years ago

“Fast service, good quality”

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Posted 2 years ago

“Bought gloves to help with painful hands bought a large size so glad I did work wonders keep my hands warm as well as keeping fingers straight”

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Posted 2 years ago

“Helpful pleasant staff when I contacted them by phone. Prompt delivery. 5 star service.”

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Posted 2 years ago

“The aid is excellent very easy to use .”

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Posted 2 years ago

“Very good service and communication”

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Posted 2 years ago

“Could not have been more helpful, very satisfied customer.”

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Posted 2 years ago

“Great service, products and prompt delivery. Thank you.”

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Posted 2 years ago

“Very straightforward to place an order for the bath lift after some very helpful reviews The item arrived within 48 hours of ordering Very happy indeed”

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Posted 2 years ago

“The service was fine and easy to place the order. Unfortunately due to things beyond their control delivery took five months. The staff were pleasant and helpful.”

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Posted 2 years ago

“As always, excellent service from the Mobility Aids Centre. John was extremely helpful and updated me regularly either by phone or email. This is Alex’s fourth Convaid Cruiser and each time I have ordered one, the process couldn’t have been smoother.”

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Posted 2 years ago

“You always get good service at The Mobility Aids Centre”

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Posted 2 years ago

“Great service, I spoke to a staff member who was very helpful, polite and courteous i received my order in a few days, this was expected, the delivery driver polite and friendly and offered to assist me, a very good service would use again”

Helpful Report

Posted 2 years ago

The Mobility Aids Centre is rated 4.6 based on 527 reviews