“We had a small issue with or order as due to a shipping error it was delivered to the wrong address. Dwight from the Brighton store was extremely helpful and made sure I was kept updated through the whole process of sorting out the mistake and getting us a new machine ready asap. When we picked it up he was really great and provided us with a complimentary laptop case. We were so impressed with the service and how The Mac Store handled the issue and how Dwight made us feel valued and taken care of through the whole process. It's the personal, knowledgeable and professional touches like this which have made us a long-time customer of your company and the expert handling of this means we will continue to be a customer going forward too! Really appreciated.”
“We bought a preowned iPhone from The Mac Store. Everything was fine except the phone was locked when it was delivered, so we had to take it into the shop to get it unlocked. No big deal, but the rating would otherwise have been Excellent rather than Good.”
“I bought a MacBook Pro mid 2012 model from the Mac Store. I bought that specific model in order that I could upgrade the ram and solid state disc drive without having to take it to Apple.
The MacBook I received had a couple of marks on they body but it’s relatively unmarked for a 7+ year old MacBook. That’s the only slight negative but it doesn’t count as a bad thing. On to the many positives.
The MacBook arrived with an almost full charge straight out of its very safely packaged box. This was good so that I didn’t have to think about charging it for a while, I could set up the machine immediately.
The refurbishment job on the MacBook was excellent. It essentially runs like a new computer. I’m extremely impressed with this MacBook Pro from the Mac Store.
I also had to contact the Mac Store a couple of times pre delivery and they were always happy to help. Always someone to take any queries or questions I had, very friendly and professional. Thank you.
10/10 for the service and product. I would definitely recommend others to the Mac Store:”
“Purchased macbook pro 2015. The product advertised was not the product I received. Completely different spec - from hard drive capacity to RAM, all wrong. “Good” condition rather than “excellent” as described. It wasn’t even a mix up as they didn’t even have the product that was advertised and I was expecting. I’m glad I checked the spec when it arrived. The only good thing about this situation was that they eventually refunded me. Honestly thought I’d been scammed at one point.”
“I should have added my review sooner. I cannot recommend MacMan more highly. They have serviced computers for me for a long time, have provided more telephone assistance than I care to remember and recently guided me through an upgrade of my IMac seamlessly and with endless patience. I would rather visit MacMan for my Apple products than the Apple Store without question.”