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The Luxury Wood Company Reviews

4.5 Rating 4,814 Reviews
88 %
of reviewers recommend The Luxury Wood Company
Company Reviews Product Reviews
313
 Metrics Info
4.5
Based on 4,814 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Luxury Wood Company Reviews

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023
Brian Griffiths
The Luxury Wood Company 5 star review on 11th September 2023
Davide Taibi
The Luxury Wood Company 5 star review on 11th September 2023
Mark Madden
The Luxury Wood Company 5 star review on 7th September 2023
Pamela Wilson
The Luxury Wood Company 5 star review on 7th September 2023
Pamela Wilson
The Luxury Wood Company 5 star review on 6th September 2023
Martin Smeeton
The Luxury Wood Company 5 star review on 31st August 2023
Anonymous
143
Anonymous
Anonymous  // 01/01/2019
5
Brian Griffiths
Brian Griffiths
Verified Buyer
“We were away when the logs arrived. The pallets were placed in the perfect position not to block the access on our return. Never bought stacked logs before but it does seem a fairer way of selling them rather than loose. The packing was robust and sealed. It had rained plus a topping of Sahara sand! Moisture content c. 14%. There is also the bonus of rustic shelving made from the pallet wood! Very happy and will buy again.”
The Luxury Wood Company 5 star review on 16th September 2023
Helpful Report
Posted 7 months ago
5
Davide Taibi
Davide Taibi
Verified Buyer
“Great shop, great material. I searched for everything but a price like that I couldn't find anywhere. Fantastic oak boards, but also better quality wooden boards than other shops. I will reorder from you”
The Luxury Wood Company 5 star review on 11th September 2023
Helpful Report
Posted 7 months ago
5
Mark Madden
Mark Madden
Verified Buyer
“Material received within 2 working days from receipt of the order. Great product and the delivery driver James was very helpful and accommodating, good representative of the company.”
The Luxury Wood Company 5 star review on 11th September 2023
Helpful Report
Posted 7 months ago
5
Pamela Wilson
Pamela Wilson
Verified Buyer
“Very good price for a beautiful piece of wood. Ordering was easy, customer service was good (t/c and email) and the delivery driver was very helpful. Very good experience would buy from them again. The wood is now a beautiful table”
The Luxury Wood Company 5 star review on 7th September 2023 The Luxury Wood Company 5 star review on 7th September 2023
Helpful Report
Posted 7 months ago
5
Martin Smeeton
Martin Smeeton
Verified Buyer
“Very pleased with the sleepers had them cut to size (a nice option) saved a lot of work made 2 nice raised beds . Haven't had time to start the Pergola but very good posts . Really good delivery driver went out his way to put it where I wanted 😊”
The Luxury Wood Company 5 star review on 6th September 2023
Helpful Report
Posted 7 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“The whole process was smooth from the start, with checking logistics that they would be able to delivery, being kept up-to-date on delivery and the arrival exactly as planned. My daughter and I laid them that afternoon and they look amazing! Great price would definitely recommend the luxury wood company.”
The Luxury Wood Company 5 star review on 31st August 2023 The Luxury Wood Company 5 star review on 31st August 2023
Helpful Report
Posted 7 months ago
5
Verified Buyer
Anonymous
Verified Buyer
“Easy to order, quick delivery extremely reliable”
The Luxury Wood Company 5 star review on 29th August 2023
Helpful Report
Posted 7 months ago
5
Chrissie Thorpe
Chrissie Thorpe
Verified Buyer
“Sleepers are brilliant, excellent quality and a reasonable price. What name this extra special was the delivery the gentleman that came to deliver was amazing interactive with our 2 young daughters who where bored from waiting in but they loved seeing the truck and chatting to the gentleman, thanks do much.”
The Luxury Wood Company 5 star review on 26th August 2023
Helpful Report
Posted 7 months ago
5
Gregor Russell
Gregor Russell
Verified Buyer
“Great value for money, per pallet, per kilo and per lt burn's excellent and comes bone dry on arrival due to the wrapping. I will be buying again. Easily the best I've bought from. Thank you.”
The Luxury Wood Company 5 star review on 14th August 2023
Helpful Report
Posted 8 months ago
5
Susan Pearman
Susan Pearman
Verified Buyer
“Bought the wood for a gazebo. Great value and really pleased with the rustic look. Delivery within 5 days.”
The Luxury Wood Company 5 star review on 18th July 2023
Helpful Report
Posted 9 months ago
5
Jason Savage
Jason Savage
Verified Buyer
“Oak sleepers arrived when they said it would. Delivery driver was helpful with a can do attitude and the cost was competitive. Will definitely use again as I need to order additional components for a custom built fence.”
The Luxury Wood Company 5 star review on 8th July 2023
Helpful Report
Posted 9 months ago
5
Michelle King
Michelle King
Verified Buyer
“Will use this company again. Order arrived very quickly, the oak wood ordered was fantastic. Great prices. Used to make a bed for someone who couldn’t afford to buy an oak bed but could afford the wood from luxury wood company. Once sanded, cut, routed, and oiled the wood looks fantastic they was very happy. Good solid wood”
The Luxury Wood Company 5 star review on 17th June 2023 The Luxury Wood Company 5 star review on 17th June 2023 The Luxury Wood Company 5 star review on 17th June 2023
Helpful Report
Posted 10 months ago
5
David Eshelby
David Eshelby
Verified Buyer
“Excellent and friendly company who deliver all that is required to heat our home”
The Luxury Wood Company 5 star review on 24th January 2023
Helpful Report
Posted 1 year ago
5
Ladislav Muller
Ladislav Muller
Verified Buyer
“Oak timbers I ordered are in great quality also good service and delivery definitely use them again”
The Luxury Wood Company 5 star review on 16th January 2023
Helpful Report
Posted 1 year ago
5
Neil Tunnicliffe
Neil Tunnicliffe
Verified Buyer
“I’ve ordered from the luxury wood company twice. And to be quite honest there the best people to deal with! The prices are very reasonable and the delivery is brilliant - polite staff and polite delivery drivers. The wood is top standards and put where you want it. Will always order from TLWC!”
The Luxury Wood Company 5 star review on 30th October 2022
Helpful Report
Posted 1 year ago
5
Dominic Lakin
Dominic Lakin
Verified Buyer
“Requested oak boards, planks and post All A grade timber, cleanly machined Good delivery Would recommend”
The Luxury Wood Company 5 star review on 11th October 2022
Helpful Report
Posted 1 year ago
5
David Eshelby
David Eshelby
Verified Buyer
“Speedy delivery, friendly courteous driver and quality burninh logs”
The Luxury Wood Company 5 star review on 22nd September 2022
Helpful Report
Posted 1 year ago
5
Verified Buyer
Anonymous
Verified Buyer
“Great service, delivered within days. Delivery driver very helpful. The wood is of great quality. Moisture content of 11. Will definitely use again.”
The Luxury Wood Company 5 star review on 19th August 2022
Helpful Report
Posted 1 year ago
5
Mark Skelton
Mark Skelton
Verified Buyer
“A wonderful pallet of very dry silver Birch. Burns very well. Should keep the garden patio warm on the summer evening.”
The Luxury Wood Company 5 star review on 12th June 2022 The Luxury Wood Company 5 star review on 12th June 2022
Helpful Report
Posted 1 year ago
5
Keith Peacock
Keith Peacock
Verified Buyer
“Excellent quality timbers delivered onto my drive make sure you have some help for the oak sleepers they weigh a ton but look outstanding”
The Luxury Wood Company 5 star review on 9th June 2022
Helpful Report
Posted 1 year ago
5
Andrzej GODLEWSKI
Andrzej GODLEWSKI
Verified Buyer
“Great service!”
The Luxury Wood Company 5 star review on 6th June 2022
Helpful Report
Posted 1 year ago
5
Vincent Richardson
Vincent Richardson
Verified Buyer
“The 12 x 2.4 oak sleepers arrived as promised and the driver went above and beyond because we had the chance to discuss the best place to off-load them. With hindsight I should have had them crosscut because they weighed a ton and the two of us struggle to get them round to the rear of the house. But worth it because they look fantastic.”
The Luxury Wood Company 5 star review on 1st June 2022 The Luxury Wood Company 5 star review on 1st June 2022
Helpful Report
Posted 1 year ago
5
Graham Drury
Graham Drury
Verified Buyer
“The kiln dried Ash wood I have bought over the years has always been first class; excellent heat output and clean burning. Delivery always as promised. Not cheap, but good kiln dried wood isn't. I'm hoping prices remain reasonable...”
The Luxury Wood Company 5 star review on 28th May 2022
Helpful Report
Posted 1 year ago
5
Wayne Tomlinson
Wayne Tomlinson
Verified Buyer
“It was a pleasure to do business customer service is excellent and the communication with the delivery driver was also excellent would highly recommend & I will be doing more business with the company Mr Tomlinson”
The Luxury Wood Company 5 star review on 23rd April 2022
Helpful Report
Posted 2 years ago
5
Sue Eyers
Sue Eyers
Verified Buyer
“From start to finish this was a superb experience. Ordering was easy and the wood was well priced, delivery was so good, we were kept updated throughout the process and the driver was super helpful. The hornbeam wood is of lovely quality and burns so well. Giving off so much more heat than the wood we purchased locally, to get us started when the stove was fitted a few weeks ago. Could not recommend highly enough. Will definately recommend and use again.”
The Luxury Wood Company 5 star review on 16th February 2022
Helpful Report
Posted 2 years ago
5
Keith Wilson
Keith Wilson
Verified Buyer
“Exactly as described, all logs even length. Burn well, exactly what we ordered. Delivery company used went out of their way to put the crate in our garage.”
The Luxury Wood Company 5 star review on 21st December 2021
Helpful Report
Posted 2 years ago
3
Michael Durkan
Michael Durkan
Verified Buyer
“Poor communication from when the order was placed. I ordered and there was no follow-up, I had to chase for an update. I suggested a week that the wood could be delivered as I was out of the country, it turned up the week I was out of the country and sat on my driveway for a weekend (Wife couldn't park her car over the weekend). To be fair the pallet was well wrapped and was protected from a light shower. The wood (Hornbeam) is bone dry but when I compare it to other wood suppliers I have had in the past, the logs a not very thick (Lots of small quick burn logs, not many bigger logs that will slowly burn away an afternoon), meaning that you go through them at quite a rate.”
The Luxury Wood Company 3 star review on 29th November 2021
Helpful Report
Posted 2 years ago
5
Liam Cornish
Liam Cornish
Verified Buyer
“Unbelievable value, purchased a pack of B grade boards plus A grade posts for a large retaining wall project and whilst the planks arnt particularly regular on thickness none are split and I was going for a rustic look anyway so perfect fir my needs plus driver managed to put it right next to the job so no double handling either!”
The Luxury Wood Company 5 star review on 28th November 2021
Helpful Report
Posted 2 years ago
5
Leann Hetherington
Leann Hetherington
Verified Buyer
“Good quality wood, packaged really well”
The Luxury Wood Company 5 star review on 15th November 2021
Helpful Report
Posted 2 years ago
5
Steven Thompson
Steven Thompson
Verified Buyer
“We have ordered from the LWC for 5 years and they have never disappointed us, great wood that burns 100% of the wood with very little ash left over. Highly recommend them Steve and Tracey thimpson”
The Luxury Wood Company 5 star review on 29th October 2021
Helpful Report
Posted 2 years ago
The Luxury Wood Company is rated 4.5 based on 4,814 reviews
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