The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,813 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,813 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products at a competitive price. No problem with delivery or customer service”

Helpful Report

Posted 8 months ago

“Really happy with the service, I've been let down before with another supplier (white horse) so am pleased to find an alternative that does and delivers what they say they will! Highly recommend.”

Helpful Report

Posted 8 months ago

“Excellent service as usual”

Helpful Report

Posted 8 months ago

“Order to delivery was seamless. Contacted by the transport company within days of placing my order to arrange a delivery date. Driver turned up on the agreed date, very helpful. Oak logs as described with a good mix of sizes, I've used this company several times and always happy with them”

Helpful Report

Posted 8 months ago

“Most obliging and A+”

Helpful Report

Posted 8 months ago

“Exactly as described & looks like a very good quality oak, plus delivered as arranged, so thank you!”

Helpful Report

Posted 8 months ago

“Excellent service, great quality and delivered earlier than expected. Would highly recommend them.”

Helpful Report

Posted 8 months ago

“Efficient, polite, prompt”

Helpful Report

Posted 8 months ago

“What a joy to receive my winter logs.For the past three years I have been asking for the carrier to ensure that an electric trolley was on board to help move the logs to my store.This was to assist with pushing the pallets up a slight slope.Hence two large pallets of logs were delivered on time and delivery Was completed in 15 minuets. Oh! And the logs look to be the usual high quality.”

Helpful Report

Posted 8 months ago

“Good Quality and Quantity of logs well packed in a sturdy Palleted lot. Delivered on time by a good driver who was very helpful in placing it exactly as needed.”

Helpful Report

Posted 8 months ago

“No complaints delivery was good and packaging was excellent. If burns well will order again .”

Helpful Report

Posted 8 months ago

“WELL PACKED WILL USE AGAIN”

Helpful Report

Posted 8 months ago

“Well chuffed with the wood we received. I'm looking to our formica table tops to real wood and love the fact that this can be done for a fraction of the price whilst providing a good quality looking oak table. thank you. Photos to follow.”

Helpful Report

Posted 8 months ago

“Excellent and fast service from order to delivery.”

Helpful Report

Posted 9 months ago

“Easy to order quick delivery”

Helpful Report

Posted 9 months ago

“Bought the wood for a gazebo. Great value and really pleased with the rustic look. Delivery within 5 days.”

The Luxury Wood Company 5 star review on 18th July 2023

Helpful Report

Posted 9 months ago

“A happy repeat customer.”

Helpful Report

Posted 9 months ago

“Ordered wood delivered quickly, efficiently and driver was brilliant in helping with unloading.”

Helpful Report

Posted 9 months ago

“Oak sleepers arrived when they said it would. Delivery driver was helpful with a can do attitude and the cost was competitive. Will definitely use again as I need to order additional components for a custom built fence.”

The Luxury Wood Company 5 star review on 8th July 2023

Helpful Report

Posted 9 months ago

“Very good,value for money.”

Helpful Report

Posted 9 months ago

The Luxury Wood Company is rated 4.5 based on 4,813 reviews