The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Manor Business Park Darlton Rd, East Drayton
Rating: 4.53

4.5 Rating 4,814 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,814 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Manor Business Park Darlton Rd
East Drayton
DN22 0LG

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good product delivered on time, no contamination just bark”

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Posted 7 months ago

“Had a full crate of birch kiln dried logs. The order was easy to complete online, delivered and pleased with the quality of logs.”

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Posted 7 months ago

“Nice products, great delivery comms, highly recommended”

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Posted 7 months ago

“Easy to order, quick delivery extremely reliable”

The Luxury Wood Company 5 star review on 29th August 2023

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Posted 7 months ago

“Very good prices and fast delivery.”

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Posted 7 months ago

“Wood arrived on time. Driver up at 4.30am! I’m upset that Kiki has left the company and married an Italian!”

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Posted 7 months ago

“I always buy my oak planks off this team, good price, good product and great service. What more could you want? Oak is the best for garden design, lasts way longer than softwoods with little or no maintainance. Thank you Luxury Wood.”

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Posted 7 months ago

“Excellent product and extremely well wrapped on its pallet. Delivery truck was huge.. so not easy to unload but the team worked out a solution and all went very well. Value was best I have achieved over last couple years so will be back as a customer again.”

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Posted 7 months ago

“V pleased with service to delivery and quality of the products delivered. Would use again if the need arises.”

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Posted 7 months ago

“Sleepers are brilliant, excellent quality and a reasonable price. What name this extra special was the delivery the gentleman that came to deliver was amazing interactive with our 2 young daughters who where bored from waiting in but they loved seeing the truck and chatting to the gentleman, thanks do much.”

The Luxury Wood Company 5 star review on 26th August 2023

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Posted 7 months ago

“Excellent service again from The Luxury Wood Company. The product I purchased (fuel logs) was great from a quality perspective. The ordering was easy as was the delivery.”

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Posted 7 months ago

“No problems. Very helpful and 30 l bags very convenient to move”

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Posted 7 months ago

“Bought a crate of Ash this time, as last years was excellent quality and burnt well. Recommend this supplier for quality and speed of delivery, shame the price of wood increased inlin3 with other energy prices, but it's the same everywhere. I have found this suppliers prices to be broadly good if not slightly better than most and their products are excellent.”

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Posted 7 months ago

“I have been buying my wood from The luxury wood company for a number of year's and I have not been let down, it's even better when I can get the wood at the right time. (sale) Delivery is always on time and I always get notified when it is in the way, the delivery person is always helpful. 👍”

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Posted 8 months ago

“I can't thank you enough, l had a delivery slot to fit in to my shift pattern, and you completed that. Driver was great and helpful. I would recommend your compant to anyone. Thank you”

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Posted 8 months ago

“Very good service on the phone and with the delivery, will use again.”

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Posted 8 months ago

“I’ve returned to Luxury Wood Company for my logs after trying other cheaper alternatives. They’re actually very competitively priced and the quality of logs is far greater than local suppliers . Would definitely recommend to friends and family”

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Posted 8 months ago

“Always had good service over the years.”

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Posted 8 months ago

“Ordered the largest crate of kiln dried ash and delivered quickly and efficiently with a telephone call to confirm delivery date. Delivered on pallets to kerbside with no problems. Wood tightly packed in crate to maximise quantity and consistent sizes up to the ordered size so will fit in my wood burner. Stocked up now for winter.”

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Posted 8 months ago

“Very good quality logs, delivered quickly and well crated.”

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Posted 8 months ago

The Luxury Wood Company is rated 4.5 based on 4,814 reviews