The London Tile Co. Reviews

4.5 Rating 248 Reviews
87 %
of reviewers recommend The London Tile Co.
4.5
Based on 248 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone
Read The London Tile Co. Reviews
Visit Website

Phone:

0333 320 80 48

Email:

enquiries@londontile.co.uk

Location:

Hollybush Lane, Ash Vale,
GU11 2PX

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Ordered some sample tiles (separate order). 1st order was delivered within a couple of days. 2nd order is still outstanding. Order was placed on 10/09 and despite initial email stating expected delivery date 16/09 (i.e. 4 working days), today, 16/09, I've received another email stating that they've only finished 'processing' my order and it'll be dispatched today; with delivery in another 3-4 working days. 2 weeks to pick and send 1 tile is poor service. Hence average 3 star rating.
Helpful Report
Posted 3 years ago
Very helpful on best adhesives prior to purchase of 40m2 tiles + adhesive, grout, etc. Delivered safely on time.. Great service throughout.
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Posted 3 years ago
Great service for decades!
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Posted 3 years ago
Easy to order, and delivery was ahead of schedule only 24hrs after purchase. Excellent!
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Posted 3 years ago
Excellent product and service
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Posted 3 years ago
Good customer service and prompt delivery of sample tiles.
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Posted 3 years ago
Great price. Speedy delivery. Not one broken or chipped tile. Extremely happy with our order.
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Posted 3 years ago
good service
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Posted 3 years ago
We bought kitchen tiles , Quick delivery quality product and they sent us extra tiles all round a brilliant experience
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Posted 3 years ago
Good product, delivered quickly.
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Posted 3 years ago
received requested samples ,really impressed
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Posted 3 years ago
I ordered some samples of a 400 x 200 format tile. They came promptly and extremely well packaged.
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Posted 3 years ago
I ordered a sample which never arrived - so I have nothing to review
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Posted 3 years ago
Great advice was given which helped me decide on a purchase of 80 sqm of tiles. Great communication throughout and tiles delivered within 3 working days. I will be using them again.
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Posted 3 years ago
Good, speedy delivery, no issues with stock. Happy to recommend.
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Posted 3 years ago
Very speedy and efficient good selection of tiles to choose from
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Posted 3 years ago
Excellent service by email pushing through an urgent delivery.
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Posted 3 years ago
They had exactly what I wanted. Easy to order quick delivery!
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Posted 3 years ago
Amazing ! Tiles arrived within 2 Days ! Brilliant quality! Excellent service Ensured I could finish my kitchen tiling ( I had searched for the tiles as my kitchen was 20 years old and having moved appliances I needed more tiles !)
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Posted 3 years ago
It was only a sample I ordered but it came within a couple of days in spite of the problems that lock down is causing. I had to wait for another week for a sample from another company. Not decided on what finish to use at present.
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Posted 3 years ago
The London Tile Co. is rated 4.5 based on 248 reviews