The Lighter Shop Reviews

4.8 Rating 1,174 Reviews
97 %
of reviewers recommend The Lighter Shop
4.8
Based on 1,174 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Product bought was very good. 👍😊 Unfortunately it was delivered to my address & not my son's. (The lighter was for his collection & i wanted it delivered directly to him for his birthday) I tried to ensure I placed the delivery & billing addresses correctly but it seems I didnt. ☹️ Whether this is a site issue or simply that I made a mistake I'm unsure I attempted to email them to correct the problem as soon as I realised but there was no admin backup to assist me. This was my only issue with my order.
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Posted 5 months ago
Nice petite looks good could have warned me not working had to buy lighter fliud ??
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Posted 1 year ago
No problem with the lighter. Exactly as ordered. Communication could be much better. I didn't receive any order confirmation or estimated delivery date even after using the get in touch form on the website. This was a worry as it was a birthday present. Arrived in plenty of time though. Quick turnaround.
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Posted 1 year ago
Loved the lighter but the engraving was not as substantial as I expected. It is very light and I expected it to be more embossed and bold looking.
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Posted 1 year ago
The Peterson Pipe Lighter was overpriced for it's ease of use and utility. I returned it and received a full refund. I appreciated getting the refund promptly.
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Posted 1 year ago
It runs out of gas too quickly and it’s given me burn because the flame didn’t go out when I put the lid back down
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Posted 3 years ago
More about the product than the shop. I ordered the black Zippo hand warmer and the paint job looks like a kid done it.
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Posted 4 years ago
The zippo lighter pouch arrived quick, but didn't arrive in zippos usual packaging and doesn't have "made in USA" stamped on the back which makes me thing i got a fake.
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Posted 4 years ago
The goods received were perfect thank you. It's just a bit tricky to get through to you by phone. Many thanks
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Posted 5 years ago
Nice design
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Posted 6 years ago
The Lighter Shop is rated 4.8 based on 1,174 reviews