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The Lighter Shop Reviews

4.8 Rating 1,174 Reviews
97 %
of reviewers recommend The Lighter Shop
Company Reviews Metrics Info
4.8
Based on 1,174 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read The Lighter Shop Reviews
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Joy D
Verified Buyer
“I tried numerous times by email and phone to contact you but to no avail.....still awaiting a reply....... I was pleased with the purchase of the lighter but as I had it engraved for my grandsons 21st birthday was very disappointed with the result as you could hardly see the inscription, and as I said above I tried to contact you and had to give it to my grandson and explain my disappointment, so would not order or recommend this company to anyone!”
Helpful Report
Posted 1 year ago
Steve P
Verified Buyer
“Fantastic lighter”
Helpful Report
Posted 1 year ago
Colin R
Verified Buyer
“Good, fast and quick service. Good product and arrived on time, plus we’ll packaged.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Product was exactly as described, but postage too a bit longer than expected. I paid extra for express shipping and it came a week later. Other than that though, the product it’s self was perfect :)”
Helpful Report
Posted 1 year ago
Sarah C
Verified Buyer
“The lighter I brought off this site is excellent. I asked for it to be personalised with an engraved message for my partner. It came within a week. The engraved message was so need and elegant it really was a lovely keep safe for my partner.”
Helpful Report
Posted 1 year ago
Tammy W
Verified Buyer
“Excellent service all round.”
Helpful Report
Posted 1 year ago
Colin B
Verified Buyer
“Fantastic turnaround and brilliant quality, I needed an engraved zippo as a last-minute present and it was complete and dispatched the very next day after ordering. 10/10”
Helpful Report
Posted 1 year ago
Iain M
Verified Buyer
“Very happy with my purchase and the prompt dispatch! A pleasure to do business with !! Thank you .”
Helpful Report
Posted 1 year ago
Louise R
Verified Buyer
“No problem with the lighter. Exactly as ordered. Communication could be much better. I didn't receive any order confirmation or estimated delivery date even after using the get in touch form on the website. This was a worry as it was a birthday present. Arrived in plenty of time though. Quick turnaround.”
Helpful Report
Posted 1 year ago
Julie B
Verified Buyer
“Loved the lighter but the engraving was not as substantial as I expected. It is very light and I expected it to be more embossed and bold looking.”
Helpful Report
Posted 1 year ago
John S
Verified Buyer
“Local to me. No problems”
Helpful Report
Posted 1 year ago
James F
Verified Buyer
“The Peterson Pipe Lighter was overpriced for it's ease of use and utility. I returned it and received a full refund. I appreciated getting the refund promptly.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“My lighter was beautiful and was delivered within 2 days of ordering.”
Helpful Report
Posted 1 year ago
PHILIP M
Verified Buyer
“Very good service and quick delivery good cheap price for my guinness zippo lighter dearer on other sites I looked at will definitely be ordering more items”
Helpful Report
Posted 2 years ago
Donna A
Verified Buyer
“Im so happy and pleased with my purchase, I wanted that extra special something for my partner to express my love and great fulness for all that he's done and the personalised zippo I purchased from you did the job perfectly, he is over the moon with his gift and will cherish it always the personalisation is of top quality and how quickly I received the lighter after ordering is fantastic..would recommend the lighter company to anyone who wants that special something”
Helpful Report
Posted 2 years ago
Leigh G
Verified Buyer
“Excellent product , very quick delivery considering I had my item engraved , arrived well packaged and well presented”
Helpful Report
Posted 2 years ago
Stephen H
Verified Buyer
“Good quality product delivered with short waiting time.”
Helpful Report
Posted 2 years ago
Shompa C
Verified Buyer
“Easy to order, arrived very almost next day in good sensible package. Engraving was of very good quality.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent product. Good price. Quick delivery.”
Helpful Report
Posted 2 years ago
Matthew A
Verified Buyer
“Absolutely beautiful lighter engraving is stunning our son loved it real keepsake”
Helpful Report
Posted 2 years ago
The Lighter Shop is rated 4.8 based on 1,174 reviews
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