“DO NOT BUY ANYTHING FROM THIS LOT. The initial response to my query was fine, but they promised the earth and delivered zero. They have now merged with another business - Portable IT. I spoke to very rude individual there who blocked any attempt by me to explain my concerns, and essentially blamed all my problems on me - the customer. They have an automated email reply that promises a response in 24 hours. Their score against that target so far is also zero. Be wary!”
“Ordered a Lenovo Thinkpad X201. Very pleased with the purchase. Installed Devuan Linux (a fork of Debian Linux) and all hardware was detected and supported using the generic Linux kernel. Performance is very good (i.e. 40 seconds to boot Linux into a ready to use state compared to the 3 minutes for Windows 7).”
“Bought two of these Dells (one for brother in law) as needed sound office machines. For not-new ones they look completely new: not a scratch or scuff. Work exactly as expected - which means fine. No problems. About fifth or sixth machines bought from this company over the years: would certainly recommend.”
“I am pleased with the delivery, but a little disappointed with the condition of my Apple laptop. Not sure how old it is but it looks like who ever had it before must have dropped it. It has cracks on both ends where the hinges are and marks on the front edge at both ends of the laptop, so I am hoping that nothing goes wrong with it. I have since tried to use it without the charger and it only lasts 1 hour, this surely can't be right. Could you please reply to this comment.”
The two hairline cracks on the lid are very common on this particular model of MacBook as it was a design flaw with the lid when Apple produced them, it won't affect it in any way apart from appearance, so rest assured it hasn't been dropped, this was a grade B item but you do have a warranty of 3 months in the unlikely event should there be any issues.
“I ordered a refurbished Lenovo laptop. The machine arrived the next day and I've had no problems with it. I was kept informed during the process about the delivery status. I am quite impressed and would be very happy to use this firm for any future PC requirements”
“I have had a very good experience using your firm to sort out a replacement for my dying Presario. The HP notebook purchased from you is absolutely fab, quick, clean presentation and Windows 7 is very easy to use. Update of Windows Office and Norton Antivirus completed with no problems. Will highly recommend friends to you to have dame experience. Many thanks for saving my sanity!!”
“I ordered a HP350 Laptop from The Laptop Centre and it arrived promptly and exactly as described. The price was very good compared to other potential suppliers and I will certainly purchase from them again in the future.”
“This is the third refurbished lap top I have purchased from TLC and I continue to be both satisfied and impressed. This was only a simple 'back up' machine for me and for the price paid you really cannot grumble - and if you do, you really shouldn't! Although 'second hand', it's clean, tidy, and works fine straight out of the box. I wouldn't hesitate in buying another, and for me TLC is the 'go to' place for getting what I need computer wise.”
“I purchased both an IMAC and Macbook Pro from the The laptop Centre and I am very pleased with the product and condition. Great value for money. The guys at TLC have good technical knowledge and are always willing to help. Delivery was on time as expected.
“I was quite nervous about buying a macbook second hand as nearly every company seemed to have at least a handful of very negative reviews to counterbalance the positive ones. After quite a bit of research and dithering I chose the Laptop Centre, primarily as, when I called to ask for advice, there was someone helpful and not too sales-y on the end of the line, which gave me confidence that I'd be able to speak to someone if things went wrong. It took a while for my laptop to arrive but when it did I could not have been happier - it looks in much better condition than grade B and so far works perfectly (I've been using it for about 6 weeks). So, one satisfied customer!”