“Ordered a personalised cocktail bar light for a family member. Said it would take between 7-10 days but was delivered 2 days after ordering. They love it & said it's perfect for their kitchen parties to brighten the place up & love the different colour settings.”
Hi,
Thank you for your glowing feedback! 😎✨
We are very glad that you were happy with your order.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“The item is beautifully crafted, inscription is exactly as requested. Came in lovely presentation box, well packaged to ensure arrival in perfect condition. Would recommend.”
Hi Helga,
Thank you for your fantastic feedback! 😁👍
We are very glad you were happy with the product you purchased.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
Hi Lesley,
Thank you for your 5 star feedback! 👍🌟
We are thrilled you were happy with your gift - we hope you had a lovely anniversary.
Kind regards,
Abbie
Quality and Review Management
The Gift Experience
“Bought a mantel clock for our 1st anniversary. Very pleased,very good quality. Customer services were quick to sort out a query I had with delivery. Highly recommended .”
Hi Sacha,
Thank you for your fantastic feedback! 😁👍
We are thrilled that you were happy with your order, and that our customer service team were able to assist you.
Kind regards,
Abbie
The Gift Experience
“I absolutely love the compact personalised hand held mirror I brought from this company. It was made lovely and my daughter absolutely loved it thank you”
“Discovered this great little company online,
Great choice of gifts they really do shine,
Cost of living crisis, so required thrift,
Was able to purchase a quality gift.
Got drinking horn for my grown up son,
Identical gift for much-loved stepson
Their ale to consume with relish and joy,
Distinctive and different, gift not a toy.
Their presents certainly gave them a lift
Delighted them both "appropriate gift".
If you're looking to save your pounds and your pence,
Browse the website of The Gift Experience!”
Hi Christopher,
Thank you for your review and your wonderful poem about our store, what a unique and wonderful way to share your feedback!
We really appreciate the time and effort gone into this and I'm so pleased to read how well received the gifts were also. 🙂
“Order two clocks and some mugs for my brother and sister in laws 1st wedding anniversary and they absolutely loved them. Delivery was really quick they received them within 3 working days.”
Hi Lisa,
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery.
The items look lovely and I hope the recipients are as made up with them as you are!
Best wishes,
The Gift Experience 🙂
Hi Colin,
Thanks for your review and for sharing your lovely photo, I'm so glad you are happy with your order!
We look forward to welcoming you back again!
Best wishes,
The Gift Experience 🙂
Hi Deborah,
Thanks for your review and for sharing your lovely photo, I'm so pleased to read how happy you are with it and I hope the recipient loves it as much as you do!
Best wishes,
The Gift Experience 😀
“The engraved place mats were a thousand times better than I expected. The writing was the perfect size, names and the second line. I was really pleased. I ordered 6. These were all surprises, and they worked out perfect. I'd highly recommend the placemats.”
Thanks for your review, I'm so glad you are happy with this and I hope the recipients are too!
Thanks for also sharing your lovely photo with us.
Best wishes,
The Gift Experience 🙂
“A very easy website to use and navigate, a very extensive range of quality products for any occasion and superb prices. The delivery service was fast and efficient and their communication was great throughout. I will be buying a lot more from this website.”
Hi Jill
Thank you so much for your review and sharing your lovely photos, I'm so pleased to see that these turned out so well and that you're really happy with them!
We look forward to welcoming you back to our site again soon. 😊
“Disappointed that each cushion wasn't wrapped in tissue paper or similiar and one has what looks like a hank on the Ruby Anniversary cushion material at the back of the cushion. See photos. They are both presents for friends.”
Hi Stuart
Thanks for your review, I'm sorry to read of your disappointment in our packaging. This has been logged with our production manager for future review.
I can also see with regards to the imperfection in one of the covers that you have been in touch with our customer service team about this and they've arranged a replacement for you, please do accept my apologies for the issue with this.
“Excellent swift delivery, great quality mugs and lovely gift box. Made my parents very happy to receive it as a different type of Diamond Wedding Anniversary present that they can keep and use too.”
Hi Chris
Thanks for your review, I'm so glad you have had an all-round great experience!
Thank you as well for sharing your wonderful photo of this, it looks great. 🤩
“I bought a christening present for my friend.it was better than i expected. It was perfectly wrapped and i bought a card as well.both were beautiful..delivery was on time as stated. I would recommend to everyone to shop here.”
Hi Sharon
Thanks for your review and for sharing your wonderful photo, I'm so glad you have had an all-round great experience from ordering to delivery. 😀
“I recently ordered a personalised wine stopper from , I believe now, a sister company. The engraving was so fine I needed a magnifying glass in direct sunlight to read it. I contacted the company and was told the engraving had to be so finely done do as not to damage the metal. Then I saw that The Gift Experience was offering what looked like an identical wine stopper a bit more expensive so thought the engraving may be better. It had the exact same problem so I now have two wine stoppers which to most people will look plain ie not engraved.
Sadly I cannot recommend either company.”
Hi
Thanks for your review, I am sorry to read you are unhappy with this.
Unfortunately, as our customer service team outlined we can only engrave to a certain depth so as not to damage the product and this can mean the engraving is subtle but we still love the effect of it.
I am not sure which company you purchased the first one from but I cannot speak about their views on this, as you have not purchased anything with our sister company either.
“Outstanding service, nothing was too much trouble. They went above and beyond, super fast at responding to queries and emails.
Order arrived and they did not disappoint.
Highly recommend!”
Hi Sarah
Thanks for your review, I'm so glad you are happy with your order!
Thanks for sharing the photos of the end result, I am so pleased to see how well they have turned out. ⚽
“Great service, this is the 6th I bought one for each grandchild. After 4 years my wife and I donate the album to our children as a record of their first years”
Hi Samuel David
Thanks for your review, I'm glad you have always had a good experience with us!
We hope the photo albums are a wonderful keepsake of their childhood for many years to come. 😊
“I live in nz and buy most of my uk gifts online these days. Sent my dad a 70th birthday gift. He’s a chippy so I got him a personalised hammer. He is really stoked and is mounting it on his wall. It’s a brilliant quality hammer and he loves it.
So Thank you TGE.”
Hi Stephen
Thanks for your review, I am so glad you are pleased with the gift and the gift wrapping too!
Thanks for sharing your wonderful photo and I hope the recipient loved these as much as you. 😊
“The gifts ordered were not as advertised in the first instance - Gift mugs were wrongly printed and despite obviously being a silver wedding present, they were inappropriately wrapped in black wrapping paper.
On contacting the suppliers, they agreed to replace the misprinted mug at no extra cost so I was eventually well satisfied. Good job I'd left plenty of time before the actual silver wedding date,”
Hi Peter
Thanks for your email, I am sorry to read of your issues but I am glad we were able to resolve this for you.
I am also sorry to read you were disappointed with the wrapping provided, whilst it was black this would have also had a lovely pattern on it which we feel makes it suitable for any occasion but I will pass this feedback onto our team.
Thanks again for taking the time to share your review and photos of the gift.
“I found the perfect gift for my sister here! Help was given to me via phone with my purchase which I greatly appreciated so thank you. I would definitely recommend this shop for its variety of goods and uniqueness!”
Hi Fiona
Thanks for your review, I'm so glad you are happy with this and thank you for sharing your lovely photo!
I'm really happy our friendly customer service team were able to help you out too.
“Had to wait til my Anniversary date of April 9th to actually view my present when opened. My Surname is spelled wrong! Instead of WILLIAMS you engraved WLLLIAMS !!!😱”
Hi Lynne
Thanks for your review, I am sorry to see the spelling error.
I've had a look at your order and unfortunately, it does appear that it has been ordered like this and so on this occasion, we are unable to offer a replacement or refund.
Please make sure to contact customerservices@thegiftexperience.co.uk as the first point of contact for any questions about future purchases.
