The Flower Emporium Heaton Moor Reviews

4.84 Rating 210 Reviews
95 %
of reviewers recommend The Flower Emporium Heaton Moor
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email
Read The Flower Emporium Heaton Moor Reviews
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0161 442 1566



9 Moorside RoadHeaton Moor, ,

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Ordering flowers from New Zealand, I am never disappointed with the stunning flowers delivered. Dependable, excellent service and the website is very accessible. My mum was a very happy recipient. Would highly recommend.
Posted 7 months ago
So the flowers were stunning and the delivery driver rang me to just ask to confirm the house number but he was super friendly and great to speak to. The flowers were for my friend and they are stunning and she absolutely loved them so thank you guys, you really made someone very happy.
Posted 7 months ago
Bouquet arrived as I'd requested and was even better than the picture, my wife very pleased with them.
Posted 7 months ago
Excellent same day delivery service & a very happy recipient. Thank you
Posted 7 months ago
Just collected the most beautiful grave posy .stunning Thank you so much. Maggie T
Posted 8 months ago
Can’t put no stars why?! They made up a completely different bouquet than what I ordered. I suspected this when ordering Because they have two with the same name??!! But the owner doesn’t listen to you says he knows best so because he’s the owner you trust. Never again! They then tried to put it right needing another hour to do so. This resulted in getting a mismatch between the wrong one and the one I wanted and looks an absolute disaster. Basically they’ve overfilled it to try and compensate but flowers don’t work like that, less is more you can’t just fill it up! Awful service don’t understand all the good reviews. They’ve ruined what was supposed to be a great day! No financial compensation offered. Cost me 80 quid!!! Never again. Don’t go near this shop!
Posted 8 months ago
Super fast, efficient delivery, great service. Wanted to get some nice flowers to my mum asap and couldn’t have been happier with the service. Will be using again and would 100% recommend
Posted 8 months ago
Ordered flowers to be delivered next day . Arrived exactly as promised and were beautiful! Would definitely order again .
Posted 8 months ago
lovely planted arrangement, delivered in a timely way, and much appreciated by the recipient.
Posted 8 months ago
I ordered some flowers for a friend who had just found out she was keeping her job. I needed to request a change to delivery time so e mailed the Emporium and they said this was no problem. The flowers, when they arrived were beautiful and well worth the money. The colours were vibrant and well matched. Have used before and will use again
Posted 8 months ago
Great service and lovely flowers. Thank you!
Posted 10 months ago
Beautiful flowers delivered same day to my sister. I live in London and wanted to shop local - I’m so glad I did! I let them choose the flowers and they were perfect. Thankyou!
Posted 10 months ago
bought flowers a few weeks ago and they were fab, still going strong
Posted 10 months ago
The Flower Emporium has never let me down. Great quality flowers, always delivered on time and really helpful staff
Posted 10 months ago
The flowers I ordered for my dear Mum’s funeral were beyond perfect. I was very specific about what I wanted and the professional, courteous and hassle free consultation by phone was fabulous. I was put at ease immediately and had a clear picture in my head of what I wanted but when I actually saw the flowers, I was blown away. They were absolutely beautiful and it felt like the ladies behind the creations had actually known my Mum because they were just how she would have liked. I can’t thank them enough. Although it was a cremation service, I couldn’t bear to leave the flowers there. I brought them home and they are a lovely memorial to Mum.
Posted 10 months ago
My Aunty was delighted with her purple haze!!
Posted 10 months ago
I had to order at Short notice a funeral display/ I ordered initially on line they called the next day to discuss options as it was short notice Couldn’t fault SUPURB - thank you
Posted 10 months ago
Been a loyal customer for years.Wonderful to see one of my Fave shops open and looking fresh and fabulous! Terrific service very thoughtful and helpful to those with pushchairs, wheelchairs and mobility scooters ( me). One complaint - the products and people are so great I always buy more than I intended :) Highly recommended !
Posted 11 months ago
Rob again going above and beyond to provide amazing (and sensible) customer service in the current climate Thanks so much - Keep on keeping on
Posted 1 year ago
Rob at the flower emporium is brilliant! Got flowers out the same day for me for a friends birthday. He bent over backwards to do it especially in “the current circumstances” and the flowers are beautiful! One happy friend and I’m a happy customer! Recommend to anyone! Amazing service ! Thank you Rob! X
Posted 1 year ago
The Flower Emporium Heaton Moor is rated 4.84 based on 210 reviews