Name: The Flash Centre
Address: Unit 3A The High Cross CentreLondon, Unit 3A The High Cross CentreLondon, London
Rating: 4.87

“Products were competitively priced and delivery was prompt. Overall a very good experience.”

Helpful Report

Posted 2 months ago

Dear Robert, Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us. We aim to offer competitively priced products and ensure prompt delivery, so we're glad that you found our services satisfactory. Your kind words mean a lot to us! Best regards, Mike

Posted 2 months ago

“Excellent service. Superb range of stock. Made selecting the right choice of accessory easy.”

Helpful Report

Posted 2 months ago

Thank you so much for your outstanding 5-star rating of The Flash Centre! We greatly appreciate your kind words and are thrilled to hear that you had an exceptional experience with us. We look forward to serving you again in the future! Warm regards, Mike

Posted 2 months ago

“Ordered 2 colouramas for our studio and only received 1. Contacted the web sales team on the email they provided explaining the situation and received no response. Still waiting for the issue to be resolved/any form of communication explaining what has happened.”

Helpful Report

Posted 2 months ago

Hi Jack, thank you so much for leaving a review. Whilst it's never nice to get negative feedback, in many ways it is more important to us than the 5-star reviews, as it gives us an opportunity to reflect on how we can perfect our service, which is something we are constantly striving to achieve. I can see that your order was placed on the 2nd February, and that our team booked your shipping label for a next working day service about 30 minutes later. This package did arrive next working day, but unfortunately, our team made a misread on your packing slip, and accidentally read your order quantity as 1, instead of 2. So for this we can only sincerely apologise. I can see that you emailed our team to inform us of the error and that we replied within a couple of hours to say that the second roll had been dispatched. We replied to that email about 24 hours before you left this review. We're not sure why you didn't see our response, but rest assured as soon as the issue was brought to our attention we sprung into action to ensure the second roll would arrive next day! I can see the item did arrive next day, shortly after you left this review. We can only but apologise again for the picking error. Unfortunately, these things happen from time to time (we are only human), but we have conducted an internal review and will make some tweaks to minimise the risk of this happening in future. If in future you have an urgent query, if you would prefer we are also available by telephone on 02078375649. Or, you can use the live chat facility on our website for more instant replies. If you would prefer to continue communicating by email going forwards, please just give your junk folder a quick check and make sure our replies haven't ended up in there. We hope to see you again at TFC, despite this one negative experience, I am confident we can make it up to you given the chance. Warm regards, Mike

Posted 2 months ago

“Fast and easy to get the order arrived”

Helpful Report

Posted 2 months ago

Dear Gino, Thank you so much for taking the time to rate The Flash Centre with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that your experience with us was fast and easy. We look forward to serving you again in the future! Best regards, Mike

Posted 2 months ago

“Found just what we needed. Easy to order and prompt delivery.”

Helpful Report

Posted 2 months ago

Dear Brenda, Thank you so much for the outstanding 5-star rating you gave us at The Flash Centre! We deeply appreciate your support and kind feedback. We are delighted to hear that you found exactly what you needed and that your ordering experience was easy. Thank you once again for choosing The Flash Centre. We look forward to serving you in the future! Warmest regards, Mike

Posted 2 months ago

“Easy to use website and speedy delivery. Very impressed and will certainly use TFC again.”

Helpful Report

Posted 2 months ago

Dear Lauren, Thank you so much for your fantastic 5-star rating of The Flash Centre! We are thrilled to hear that you found our website easy to use and that our delivery was speedy. Your kind words about your experience truly mean the world to us. Thank you once again for choosing The Flash Centre, and we look forward to serving you again in the future! Warm regards, Mike

Posted 2 months ago

“Exellent smooth transaction, promptly delivered and great customer service”

Helpful Report

Posted 2 months ago

Thank you so much, Steve, for the fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had an excellent smooth transaction with us. It's great to know that your order was promptly delivered, and we're especially delighted that our customer service met your expectations. We value your trust in us and look forward to serving you again in the future.

Posted 2 months ago

“Pleasant to do business with, highly recomend”

Helpful Report

Posted 2 months ago

Dear Kay,Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your kind words and support. It was a pleasure doing business with you, and we are thrilled to hear that you had a pleasant experience. Your recommendation means a lot to us. We look forward to serving you again in the future! Best regards, Mike

Posted 2 months ago

“easy ordering prompt relaible service”

Helpful Report

Posted 2 months ago

Dear Samantha, Thank you so much for taking the time to give The Flash Centre a 5-star rating. We truly appreciate your support and recommendation. It is great to hear that our easy ordering process and prompt reliable service met your expectations. We look forward to serving you again in the future. Best regards, Mike

Posted 2 months ago

“Had a good experience on the website: easy to order and fast delivery.”

Helpful Report

Posted 2 months ago

Dear Gabriel, Thank you so much for your glowing 5-star rating of The Flash Centre! We truly appreciate your kind feedback and are thrilled to hear that you had a good experience on our website. We strive to provide a user-friendly platform that makes ordering a breeze. Additionally, we understand the importance of speedy delivery, and we're delighted that our team was able to get your order to you swiftly. Once again, thank you for choosing The Flash Centre, and we hope to continue exceeding your expectations in the future! Warm regards, Mike

Posted 2 months ago

“Online purchase went smootly, item was well packed and arrive quickly as promised”

Helpful Report

Posted 2 months ago

Dear Robert, Thank you so much for your amazing 5-star rating of The Flash Centre! We truly appreciate your support and are thrilled to hear about your positive experience with us. Your feedback is incredibly valuable to us. We look forward to serving you again in the future! Best regards, Mike

Posted 2 months ago

“The service and communication from the Flash Centre was excellent (thank you Jason) and although the delivery was delayed slightly, this was not a problem in the end and the item was beautifully packaged. I will happliy order from them again.”

Helpful Report

Posted 2 months ago

Dear Jo, Thank you so much for taking the time to give The Flash Centre a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We can only apologise to the slight delay to your delivery, but we are pleased to know that our service and communication, led by Jason, met your expectations. We are glad that it didn't cause too much inconvenience in the end. Thank you once again for choosing The Flash Centre and for your wonderful review! Best regards, The Flash Centre Team

Posted 2 months ago

“great service and great help thanks.”

Helpful Report

Posted 2 months ago

Dear David, Thank you so much for your fantastic 5-star rating of The Flash Centre! We truly appreciate your support and it means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Mike

Posted 2 months ago

“Good advice, prompt service”

Helpful Report

Posted 2 months ago

Dear Andrew, Thank you so much for your amazing 5-star rating of The Flash Centre! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. It is always our goal to deliver exceptional service to our customers, so your kind words truly mean a lot to us. Once again, thank you for choosing The Flash Centre. We look forward to serving you in the future and providing you with even more excellent products and assistance. Warm regards, Mike

Posted 2 months ago

“Fast service”

Helpful Report

Posted 2 months ago

Dear Kevin,Thank you so much for your 5-star rating of The Flash Centre! We appreciate your feedback and are thrilled to hear that you had a positive experience with us. Fast service is something we take great pride in, and we're glad to know that it met your expectations. Once again, thank you for choosing The Flash Centre. We truly value your support and look forward to serving you again in the future! Best regards, Mike

Posted 2 months ago

“As a regular customer of something approaching 20 years, I’m continually impressed and thankful for an exceptional level of service and care, from staff who are also extremely knowledgeable and professional. Bravo!”

Helpful Report

Posted 2 months ago

Dear Edmond,Thank you so much for giving The Flash Centre a fantastic 5-star rating. We truly appreciate your loyalty as a customer for nearly 20 years. It's wonderful to hear that you continue to be impressed and grateful for our exceptional level of service, care, and the expertise of our staff. Your continued support means a great deal to us, and we look forward to serving you for many more years to come. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind words and for being a valued customer! Best regards, The Flash Centre Team

Posted 2 months ago

“No issues at all.”

Helpful Report

Posted 2 months ago

Dear Martin,Thank you for taking the time to rate The Flash Centre with 4 stars. We sincerely appreciate your feedback and support. We are thrilled to hear that you had a positive experience with our services. Our team works hard to provide excellent customer service, and we are delighted to know that you found our service to be good. If you have any additional feedback for us that would ensure you get a 5-star experience from TFC next time, please do let us know. We are always looking for ways to perfect our customer service! Your satisfaction is our priority, and we value your business. Thank you again for your kind words and for choosing The Flash Centre. Best regards, Mike

Posted 2 months ago

“Great Prices and good stock. Quite a bit cheaper than my usual online retailer. Really well packed. I missed the UPS delivery but they left it with my local hub 10 minutes away. Will be my first 'go to' for flash items in the future. Elinchrom Studio user.”

Helpful Report

Posted 2 months ago

Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and high rating of The Flash Centre. It is wonderful to hear that you had a great experience with us. We are thrilled to know that our prices and stock impressed you. We aim to provide our customers with competitive prices and a wide range of products to choose from. It's also great to hear that our packaging met your expectations and that the delivery process was convenient for you. We are delighted to be your first choice for flash items in the future, especially as an Elinchrom Studio user. Thank you once again for your positive feedback and for choosing The Flash Centre. We look forward to serving you with the same level of excellence in the future. Best regards, Mike

Posted 2 months ago

“Good service and kept me informed regularly about delivery”

Helpful Report

Posted 3 months ago

Dear Ian,Thank you for taking the time to rate The Flash Centre with 4 stars. We sincerely appreciate your feedback and support. We are thrilled to hear that you had a positive experience with our services. Our team works hard to provide excellent customer service, and we are delighted to know that you found our service to be good. If you have any additional feedback for us that would ensure you get a 5-star experience from TFC next time, please do let us know. We are always looking for ways to perfect our customer service! Your satisfaction is our priority, and we value your business. Thank you again for your kind words and for choosing The Flash Centre. Best regards, Mike

Posted 3 months ago

“Item received in fairly good time and of good quality.”

Helpful Report

Posted 3 months ago

Dear David, Thank you so much for taking the time to give us a 4-star rating for The Flash Centre! We truly appreciate your support and feedback. We are delighted to hear that you received your item in fairly good time and that it met your expectations in terms of quality. That being said, if you have any additional feedback for us that would ensure you get a 5-star experience from TFC next time, please do let us know. We are always looking for ways to perfect our customer service! Should you have any further questions or require assistance, please don't hesitate to reach out to us. We value your satisfaction and are committed to providing you with the best service possible. Best regards, Mike

Posted 3 months ago


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Flash Centre Reviews