The Fish Society Reviews

4.7 Rating 20,034 Reviews
92 %
of reviewers recommend The Fish Society
4.7
Based on 20,034 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Read The Fish Society Reviews
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Phone:

01428 687768

Email:

customerteam@thefishsociety.co.uk

Location:

Unit 13 Henley Business Park, Pirbright Road, Guildford
Normandy
GU3 2DX

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The Fish Society 5 star review on 8th July 2023
Stephen Squires
The Fish Society 5 star review on 21st January 2023
Marie Wilde
The Fish Society 5 star review on 26th December 2022
Nichola
The Fish Society 5 star review on 25th December 2022
John Hardingham
The Fish Society 5 star review on 25th October 2022
Karen Phillips
The Fish Society 5 star review on 23rd October 2022
Lucy Latham
The Fish Society 5 star review on 16th June 2022
Lesley
57
Anonymous
Anonymous  // 01/01/2019
It did not! I am a good customer and I am very unhappy about my recent experience, but I have no hope that you will actually engage with me to understand why.
Helpful Report
Posted 2 months ago
Good afternoon Sally Unfortunately our emails are not manned over the weekend but pleased that we were able to resolve the matter promptly on Monday morning. Kind regards The Fish Society
Posted 2 months ago
They have not
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Posted 2 months ago
blablablabla
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Posted 2 months ago
I am STILL awaiting a reply from December
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Posted 2 months ago
Hello Michael The last order we had from you was delivered on 29th December but were aware of any issues. How can we help? Kind regards
Posted 2 months ago
Stop emailing
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Posted 2 months ago
It let me down with an important, large delivery .
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Posted 2 months ago
I am not aware of any recent order....... you're using the rude 'no reply' trick So what is all this about?
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Posted 2 months ago
Last order was missing 2 items (2 boxes wild blue swimmer crab). I've left an email and message but no contact from TFS as of yet
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Posted 2 months ago
The Fish Society sent me 13 review email requests !!! This is the second time this has happened recently. Please tell me why this happens. John Crawford
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Posted 2 months ago
Ordered years ago - weirdly requesting a review now. Fish was ok
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Posted 2 months ago
I have received the same email more than 6 times Could you please sort this One email is sufficient
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Posted 2 months ago
Stop emailing
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Posted 2 months ago
Nothing can make me happy from this company. I don't understand why they sent me to review it.
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Posted 2 months ago
You didn’t. I didn’t receive my order (not for the first time) and was issued a refund. Due to issues with orders previously. Won’t be ordering again.
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Posted 2 months ago
Hi Chris, We are deeply regret that you didn't received your order, this is the last thing we want. Regrettably eveb though we use the premium the courier companies they are still our achilles heel and they do let us both down from time to time. We trust you recieved the full refund promptly. Kind regards,
Posted 1 month ago
You didn’t!!!!!!!!!
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Posted 2 months ago
Paid a premium for subpar fish. Will not order again.
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Posted 2 months ago
I didn't either place or receive an order!!
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Posted 2 months ago
Please do not send me so many emails
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Posted 2 months ago
You have sent 15 emails tonight. Unsubscribe.
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Posted 2 months ago
delivered to the wrong address. I walked with my child in the rain and looked for them. I indicated house 25 and flat 2, a day later they wrote that they had delivered to house 23, but in the end I found them with the neighbors at number 24. The service is terrible, just like the crayfish themselves - tasteless
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Posted 2 months ago
The Fish Society is rated 4.7 based on 20,034 reviews