The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,418 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,418 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 12th December 2023

The Dressing Room 5 star review on 27th July 2022

WENDY ORIORDAN

Anonymous

Anonymous // 01/01/2019

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“I do love this boutique service is excellent and very helpful.”

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Posted 1 year ago

“The dresssing room curates a fabulous collection of clothes and accessories. I am never disappointed with my purchase and have always got a wish list. I Love my essential Antwerp trainers and basically haven’t taken them off!”

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Posted 1 year ago

“The Dressing Room is a delightful online shopping venue and I am sorry I do not live near to St Albans (perhaps better for my bank account). They are helpful and send your orders out swiftly. Unfortunately a recent online purchase did not suit me but I know I will be refunded promptly.Customer service is excellent and replies are prompt”

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Posted 1 year ago

“Great service, beautifully packaged and gorgeous clothes x”

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Posted 1 year ago

“Was despatched promptly and well packaged. Will definitely shop with them again”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Fabulous service, I ordered late on Friday and my order arrived on Monday morning! They have an excellent selection of Stella Nova, which I was thrilled to discover!”

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Posted 1 year ago

“Received my order very quickly, thrilled with my blouse, absolutely gorgeous!”

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Posted 1 year ago

“At very short notice I booked a consultation to help me consider dresses I perhaps wouldn't normally choose for my son's wedding in June. We had a lovely hour spent trying on different styles, it was comfortable and informal and very helpful. I would highly recommend it, plus I found a dress which was very different to that which I imagined.”

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Posted 1 year ago

“My BA&SH top arrived in super fast time beautifully packaged. Thank you for the wonderful customer service I will definitely shop again with you.”

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Posted 1 year ago

“Great customer service, fast delivery and they always stock such beautiful pieces!”

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Posted 1 year ago

“I had a very helpful happy member of staff helping me. She went out of her way to see that my exchange ran smoothly”

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Posted 1 year ago

“Excellent service from finding my item in my size to placing my order and delivery.”

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Posted 1 year ago

“Quick delivery and delighted with my purchases - wasn’t sure about the colour of the top on the website but seen it in Deryanes styling video and that sold it to me - keep the videos coming please!”

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Posted 1 year ago

“I bought a dress which comes with a belt and they forgot to send it . I called them and they were very helpful by sending the belt the next day . Excellent service.”

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Posted 1 year ago

“Excellent service and super fast delivery”

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Posted 1 year ago

Hello James. Thank you for your lovely review! We are so happy that you were pleased with the service.

Posted 1 year ago

“Great selection of items and fast delivery. Easy returns if required.”

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Posted 1 year ago

Hello there, thank you very much for your lovely feedback! We shall pass this onto the team.

Posted 1 year ago

“I had to call customer service to order my dress and they are beyond helpful. Nothing is too much trouble and they make you feel important. Please use this company, I can’t speak highly enough”

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Posted 1 year ago

Thank you for shopping with us Ruth! We are very glad you are happy with the service you were provided. I shall pass this lovely feedback to the team.

Posted 1 year ago

“Love my black leather Shoe the Bear boots. They are perfect, smart and comfortable. Excellent customer service at this store as well. Thank you 😘”

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Posted 1 year ago

Thank you for your kind words Julie! We are very glad you enjoyed your shopping experience.

Posted 1 year ago

“Ordered in the evening and sent very efficiently the next day, for a Birthday gift, very impressive service, thank you Dressing room for your amazing work ethic!!!”

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Posted 1 year ago

Thank you for your brilliant feedback Elaine, I shall pass this onto the team. Thank you for shopping with us!

Posted 1 year ago

The Dressing Room is rated 4.8 based on 1,418 reviews