The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,416 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,416 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 12th December 2023

The Dressing Room 5 star review on 27th July 2022

WENDY ORIORDAN

Anonymous

Anonymous // 01/01/2019

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“Treated myself to some lovely bits from the website, The Post came as expected and both bits were well-packaged. looking forward to wearing them soon. Thank you”

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Posted 3 months ago

Thanks for your feedback Kimberley that's great to hear, enjoy wearing your new items :)

Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

Thank you Susan, we are delighted you're happy with our service :)

Posted 3 months ago

“Great service, clothing packed well. Great choice of fashion brands.”

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Posted 3 months ago

We are so pleased you're happy with your shopping experience, thanks for your lovely feedback :)

Posted 3 months ago

“I was thrilled with The Dressing Room service and the packaging was beautiful. It's the first time I have ordered from them and it certainly won't be the last. Thank you.”

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Posted 3 months ago

Thanks Antonia for your fantastic feedback, we look forward to you being part of The Dressing Room community :)

Posted 3 months ago

“Efficient service - thank you”

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Posted 3 months ago

Thank you, we are so pleased your happy with our service

Posted 3 months ago

“The Dressing Room, with out a restaurant … would say Harvey Nichols of St Albans 🥰”

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Posted 3 months ago

Thank you Drew for your lovely feedback :)

Posted 3 months ago

“Lovely top and gash delivery Thank you”

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Posted 3 months ago

“This was my 2nd purchase from The Dressing Room and it was super efficient, great service. I’m thrilled with my skirt - lovely quality and amazing at the sale price! I can’t wait to have an occasion to wear it. Thank you”

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Posted 3 months ago

Thank you for your lovely review, we are delighted that you're happy with our service and your skirt :)

Posted 3 months ago

“Very prompt delivery as ever”

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Posted 3 months ago

Thank you Emma for your review and for your continued support, we really appreciate it :)

Posted 3 months ago

“This isn't my first order from the Dressing Room, and it won't be the last. Items are posted promptly and are packaged beautifully.”

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Posted 3 months ago

Thank you Caroline for your fantastic feedback, we are delighted you are happy with your purchase and that you will be returning to shop with us.

Posted 3 months ago

“Honestly, the customer service could not have been better! The dress I ordered arrived impeccably wrapped with a lovely box and ribbon I’m so impressed and will be a returning customer for definite”

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Posted 3 months ago

Thank you for your lovely feedback-we are so pleased you are happy with your order. We really appreciate you supporting this small business

Posted 3 months ago

“As always superb efficient service from The Dressing Room my jumper arrived quickly and beautifully wrapped”

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Posted 3 months ago

We are so pleased you are happy with your jumper. Thank you for your support

Posted 3 months ago

“The Dressing Room is an independent store where the customer service is second to none with the staff going above and beyond to answer customer questions ensuring that items bought, hopefully, do not have to be exchanged. I cannot recommend this shop highly enough.”

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Posted 4 months ago

Thank you Jane for this lovely feedback, we pride ourselves on excellent customer service so are very pleased you agree too :)

Posted 3 months ago

“Very pleased with my purchase, was able to track delivery, very good price too.”

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Posted 4 months ago

Thank you Alice for your lovely review, we are so pleased you are happy with your purchase

Posted 3 months ago

“Always very helpful”

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Posted 4 months ago

Thank you Susie :)

Posted 3 months ago

“Look no further for all your wardrobe needs!! Wonderful choice of clothes and accessories. Excellent customer service, one of my favourite shops.”

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Posted 4 months ago

Hello Lisa, thank you for your lovely feedback. We really appreciate your custom and for supporting this small business :)

Posted 3 months ago

“Arrived as ordered and quickly”

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Posted 4 months ago

Hi Clare, thank you for your feedback. We are so glad you're happy with our service

Posted 3 months ago

“Great customer service. My order arrived very quickly & beautifully packaged. Will definitely be buying again from The Dressing Room.”

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Posted 4 months ago

Thank you Hilary for your lovely feedback, we are so pleased your are happy with your order and our service

Posted 3 months ago

“Really handy to speak to someone and ask about sizing. Arrived really quickly and love the Veja. Thank you!”

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Posted 5 months ago

“Ordered the KKNEKKI hairbands and honestly they are the best for my silky slippery hair”

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Posted 5 months ago

The Dressing Room is rated 4.8 based on 1,416 reviews