The Dressing Room Reviews

Name: The Dressing Room
Rating: 4.83

4.8 Rating 1,418 Reviews

96 %

of reviewers recommend The Dressing Room

4.8

Based on 1,418 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

The Dressing Room 5 star review on 12th December 2023

The Dressing Room 5 star review on 27th July 2022

WENDY ORIORDAN

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The watch we bought for our daughter was gorgeous. Our only fault was that we paid for gift wrapping but it really needed to be sent in a box as the gift bag was unusable as it was damaged in the post .”

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Posted 4 years ago

“Love visiting the Dressing Room in St.Albans as there is such a lovely range of clothes and accessories. Staff are helpful but also allow you time to browse. I purchased items online this time. They arrived promptly and I am very happy with them.”

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Posted 4 years ago

“Easy to navigate website and fast, free delivery... recommended.”

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Posted 4 years ago

“Very quick and excellent service however would like to see retailers using less packaging- trainers arrived in beautiful but unneeded second box, would be good to have an opt out option”

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Posted 4 years ago

“Lovely helpful staff. I bought a lovely silk dress last week. I was told it wouldn’t crease as I was worried that I wanted it for a wedding in Ibiza - if fact it is still very creased and despite being told they would drop out - they are still there 4 days later !! I I’ll have to sadly return as it is not what I was told !!”

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Posted 5 years ago

“My parcel came without any delays. Shopping process was smooth. The only problem I have is with packaging. My trainers were wrapped in a gift box with tissue paper and then in a plastic mailing bag. I’d appreciate more eco friendly packaging”

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Posted 5 years ago

“Pleased with item and communication .Delivery took 1 week which is no fault of Dressing Room maybe consider using courier rather than Royal Mail.I'm 1st time customer.”

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Posted 5 years ago

“I have been in you shop 3 or 4 times, Never been welcomed and felt a little uncomfortable and left the shop, love you clothes on line and have purchased a few times and my return have always gone through no problems”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Exactly what I ordered and delivered fairly swiftly but not impressed with the packaging - arrived squashed and crumpled.”

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Posted 5 years ago

“Reliable as ever. Thank you”

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Posted 5 years ago

“Great friendly service. Will buy again”

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Posted 5 years ago

“goods arrived in a beautiful parcel. Unfortunately the item was not suitable for me so I've returned the item but the returns process appears to work..”

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Posted 5 years ago

“The service and delivery time was very good. The jumper I ordered was a lovely colour and good quality cashmere but sadly did not suit me. I have returned it but will have to see if returns are dealt with in the same efficient manner.”

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Posted 5 years ago

“Excellent items and very happy with the purchase. May I suggest you to show the jewellery worn by a model to get the idea of the dimensions?”

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Posted 5 years ago

“Great service. Lovely watch”

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Posted 5 years ago

“Straight forward and easy to purchase through the website. Just would have liked it to have arrived better packaged as it wasn’t a cheap piece even in the sale, a bit of tissue or padding rather than just a plastic bag in an envelope. Better tracking would have been helpful as it was a bit confusing at the post office end which day it was due to arrive.”

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Posted 5 years ago

“Extra fast shipping.”

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Posted 5 years ago

“Happy with goods and service”

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Posted 5 years ago

“I never received information for the delivery day of my order... Other than that I am satisfied.”

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Posted 5 years ago

The Dressing Room is rated 4.8 based on 1,418 reviews