The Cruise Specialists Reviews

4.73 Rating 648 Reviews
94% of reviewers recommend The Cruise Specialists
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0808 256 1615


Sheilling House, Glenbervie Business Park,

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
"Gary was very helpful and effeicient. He was able to give the information required"
Posted 11 months ago
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"Very friendly and efficient and extremely helpful with answering any questions we had. He was highly recommended to us and his advice was greatly appreciated."
Posted 1 year ago
"Very friendly staff,nothing is to much trouble and they do not pressurise you into purchasing a cruise. They also offer excellent deals on cruises."
Posted 1 year ago
"Gary was very polite,helpful,and in spite of my enquiry being on a sunday nothing was too much trouble."
Posted 1 year ago
"Always helpful and go the extra mile when required"
Posted 1 year ago
"Gary is extremely professional in his handling of even the most complicated travel arrangements He has handled a number of trips for us and has always responded quickly and efficiently to to any enquires"
Posted 1 year ago
"Very pleased with the service that I received when booking my Cruise. Special thanks to Gary who was more than helpful. Its many years since we cruised so his help and advice was invaluable. Thanks again and I will certainly recommend this company, particularly Gary to my friends and family."
Posted 1 year ago
"Gary dealt with my booking and I found him very helpful,polite not at all pushy and very professional. Whatever questions I asked however trivial they were answered and I was made to feel it was no trouble at all. A very pleasant young man. I have booked through the cruise specialists before and always had really good service. I will certainly use them again."
Posted 1 year ago
"I like the polite non pushy attitude of Gary Goodfellow , he does not talk down to you like some of the agents ."
Posted 1 year ago
"whatever enquiries we made about the cruise they were handled quickly and efficiently by naomi nothing to much trouble, would recommend this company and will use you again"
Posted 1 year ago
"Gary was extremely helpful and knowledgeable about the cruise I was interested in. He gave me great insight into the cruise ship and was quick to send the email with all the information I needed."
Posted 1 year ago
"Excellent service, I requested details of a particular cruise, Gary returned my email very quickly, always polite and helpful. Have booked through the cruise specialists before, great service with no problems"
Posted 1 year ago
"excellent service and friendly manner."
Posted 1 year ago
"From this initial booking, I have received extremely prompt replies to my varies queries over the last 6 months. Naomi Pringle has been extremely helpful and has dealt with my enquiries immediately. It is the third time we have made a booking with the Cruise Specialists and each time I have been impressed by their efficiency. I would definitely recommend them to family and friends."
Posted 1 year ago
"Naomi Pringle from the Cruise specialists has been exceptional. She has been helpful throughout the whole process, booking, payment and any questions I have had have been answered very promptly. I wouldn’t hesitate to recommend the Cruise specialists to anyone looking for a smooth, reliable service. 5 stars, boom"
Posted 1 year ago
"I have can only have praise for the service from Gary has provided for our Special 50th Wedding Anniversary trip thank you"
Posted 1 year ago
"Dealt with Gary and he has been fantastic. Didn’t fob us off with just anything, he listened to what we wanted and did his very best to get us the perfect holiday. Would definitely ask former him again when we book our next cruise."
Posted 1 year ago
"We have booked our three cruises over a number of years with Lynne and have to complement her on all aspects of the booking process. Prompt replies to all our queries and attention to details made it all very easy. Highly recommended. Sue and Sid Stern"
Posted 1 year ago
"Gary Goodfellow service was excellent, he excelled in putting the cruise together that was ask for. Details were sent clear understanding for two senior citizens. Again big thats"
Posted 1 year ago
"We have a very good relationship with a member of your staff and trust her implicitly to look after our interests. We feel that having this relationship translates generally to having a good holiday. She has always looked after our interests and is the main reason we continue to use The Cruise Specialists."
Posted 1 year ago
The Cruise Specialists is rated 4.73 based on 648 reviews