The Cruise Specialists Reviews

4.73 Rating 653 Reviews
94% of reviewers recommend The Cruise Specialists
927 Review Views (past 24 hours)
3PM - 5PM
42 Review Views
5PM - 7PM
44 Review Views
7PM - 9PM
40 Review Views
9PM - 11PM
39 Review Views
11PM - 1AM
19 Review Views
1AM - 3AM
62 Review Views
3AM - 5AM
36 Review Views
5AM - 7AM
40 Review Views
7AM - 9AM
273 Review Views
9AM - 11AM
77 Review Views
11AM - 1PM
42 Review Views
1PM - 3PM
213 Review Views
Visit Website

0808 256 1615


Sheilling House, Glenbervie Business Park,

Are you a business owner?
See Business Solutions

Write Your review

Tell us how The Cruise Specialists made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
"A pleasure to speak with Lisa, an absolute star in every way. Needing disabled excess not a problem for Lisa or anything else we needed."
Posted 5 months ago
Thank you for your kind words, we are glad to hear that Lisa has been looking after you, and I will certainly feed this back.
Posted 5 months ago
"Great service, as always from this company. Lynne came back to us very quickly with a detailed quote, and was very helpful when we made our booking."
Posted 5 months ago
"Leanne always gets it right, and she as been doing so for manyyears and many cruises. She has never sold us a pup and looked after every detail so well."
Posted 5 months ago
"Extremely helpful agent, takes a lot of trouble to find the deal you want."
Posted 5 months ago
"My sister and husband are celebrating their ruby wedding anniversary on Brittania in the Caribbean. Leanne Tierney organised the gifts I wanted to appear in their stateroom. It was professionally done and Leanne was really helpful. Thank you!"
Posted 6 months ago
"We have booked with Lynne many times and have always found her and everyone else in the company that we have dealt with very professional. We found that they put together any literally require pre or post cruise without any problems and also arrange car services when required. There prices have always been competitive and it is nice to receive a £50 off voucher for your next cruise on your return."
Posted 7 months ago
"Very courteous and helpful with no pressure"
Posted 7 months ago
"Great service today by Lisa. She found us our perfect cruise and stay holiday. Nothing was too much trouble and we will definitely recommend to family and friends. Thanks Lisa from Jo and boys x"
Posted 7 months ago
"It's always a pleasure when I book a cruise with the Cruise Specialists. Over the years I have always booked with Leanne Terieny. Leanne is always so helpful and goes that extra mile."
Posted 8 months ago
"Excellent Service and available whenever we had a query. This is the trip of a lifetime as we are celebrating our Golden Wedding and as of now there have been no concerns."
Posted 8 months ago
"Suzanne Burns We always use The Cruise Specialists all have been excellent but this last time Leanne Tierney was just that little extra bit special . Thank You"
Posted 8 months ago
"Leanne was the best cruise specialist we have had the pleasure of dealing with. Before, during and after the cruise she was right there with support and advice."
Posted 9 months ago
"Have been dealing with Leanne Tierney for many years now and she has always been extremely helpful and professional whilst ensuring that our cruise holidays were always a success. Leanne also arranged our holiday to Mexico for my 50th birthday and again we couldn't have asked for more. Well done Leanne you are a credit to the Cruise Specialist"
Posted 9 months ago
"We booked a Cruise in 2017 and Margaret Cunningham was the lady who did this for us. Margaret was very knowledgeable and extremely helpful and talked us through what we needed to do. We had absolutely no hesitation in contacting Margaret again to help us with next years' cruise which again she has handled with the level of expertise and friendliness that made us feel happy and secure with our holiday booking."
Posted 9 months ago
"i have booked several cruises through this company and always had great service from friendly and knowledgeable staff and also good prices"
Posted 10 months ago
"Excellent communication with elinorn"
Posted 10 months ago
"It is because of the efficiency and the care with detail shown by the Cruise Specialist staff that we keep returning to this Company; we have used them now for many years. Thoroughly recommended to take care of your cruise and other holiday requirements. Lynne is solid gold!"
Posted 10 months ago
"Lynne has answered all my questions, she has been very helpful indeed, it has been a pleasure dealing with her. We have never done a cruise before and as first timers I did need to know if we had picked the right one, Lynne has advised on our needs So thank you Lynne"
Posted 11 months ago
"Lynne managed to get us an excellent offer on the QM2."
Posted 11 months ago
"Helpful, patient, knowledgable, and always available to answer queries and anxieties. I have always dealt with Lisa and she is just superb, even does some extra research if I am uncertain about some points and never ever feel under any pressure."
Posted 11 months ago
The Cruise Specialists is rated 4.73 based on 653 reviews