The British Hamper Company Reviews

Name: The British Hamper Company
Address: 80 Great Northern Terrace, Lincoln
Rating: 4.93

4.9 Rating 2,102 Reviews

100 %

of reviewers recommend The British Hamper Company

Company Reviews

Metrics

Info

4.9

Based on 2,102 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01522 581581

Email:

sales@britishhamper.com

Location:

80 Great Northern Terrace
Lincoln
LN5 8HJ

The British Hamper Company 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service to our daughter in Austria She was thrilled to have English treats”

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Posted 1 year ago

Hi Mary, Thank you for the review, it's always lovely to hear about our happy customers 😊 Hope we see you next time! Rebecca The British Hamper Co.

Posted 1 year ago

“We wanted to get hamper across to my daughter in Hong Kong and it was delivered in the time specified with a good variety of products which they wouldn't ordinarily be able to get in that location.”

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Posted 1 year ago

We're so glad we could deliver a taste of Britain all the the way to Hong Kong and that your daughter enjoyed her hamper. Hope to hear from you again soon! Best wishes, Rebecca The British Hamper Co.

Posted 1 year ago

“used for first time to send N Zealand-everything went well=hamper arrived on time even to a difficult address”

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Posted 1 year ago

Our customer service team were delighted to see your review, they do their best to help each of our customers, even when that means getting your order to the other side of the world!! We hope to hear from you again soon! Best wishes, Rebecca The British Hamper Company Thank you so much for your support!

Posted 1 year ago

“We order from BHC at Christmas for our son and wife who live in U S A. They are usually very good . But this year they have gone Vegan,not much choice and the one I chose apparently was not very good either.”

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Posted 1 year ago

Hi Rennie, Thank you very much for your feedback. We’re very sorry to hear you weren't completely satisfied with your hamper as we take great pride in creating them using food from Britain’s best artisan producers. We continuously strive to find ways to improve customer experience and would like to thank you for bringing this to our attention. If you wish to discuss the matter further please get in touch at sales@britishhamper.com. Many thanks Rebecca The British Hamper Co.

Posted 1 year ago

“Wonderful company! I sent a hamper to a friend in Japan. The hamper arrived safely and was well packaged. My friend adored all the treats!”

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Posted 1 year ago

Thank you so much for the great review! Lovely to hear that your friend in Japan adored all her treats We look forward to hearing from you again soon. Best wishes, Lorraine The British Hamper Co

Posted 1 year ago

“I ordered a hamper to be delivered to my Aunt in Canada and she absolutely loved it!”

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Posted 2 years ago

Thank you so much for your kind review. We're pleased to hear your Aunt in Canada enjoyed our hamper. We hope to hear from you again in the future. Best wishes Lorraine The British Hamper Company

Posted 1 year ago

“Great service, happy recipients. I would love to see more savoury choices for people with not such a sweet tooth!”

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Posted 2 years ago

Hello Emily, Thanks so much for your lovely review and feedback. We are delighted to hear that your recipients loved their hamper, this means so much to us! We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Company

Posted 2 years ago

“Received this wonderful Hamper of British produce. Millers treats wonderful, Christmas cake a disappointment too dry, also the apple crisps awful. The Yorkshire crisps, treats fantastic. We did send our son and young family the luxury tuck box, to get thro Covid excellent a few more sweets would have been appreciated. We shall definitely use your company again. Love the box for our family abroad.”

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Posted 2 years ago

Hello Rosemary, Thank you for your review it is greatly appreciated! We do take pride in creating our hampers using food from Britain's best artisan producers and welcome your feedback regarding the items. You are always welcome to email us at sales@britishhamper.com if you are not happy with any part of the service we offer. We look forward to you placing another order in the future. Best wishes, Lorraine The British Hamper Company

Posted 2 years ago

“A wonderful gift delivery service. My order for an Hamper to be delivered to Toronto, Canada was completed within the agreed dates. I was kept updated during the process & most importantly, the recepient was delighted with the British Hamper Company product. Thank you all very much for your gift delivery service.”

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Posted 2 years ago

Hello Nev, Thank you for your lovely review. Glad to hear that the hamper going to Toronto arrived on time and the recipient was delighted with their gift. We look forward to hearing from you again! Best wishes Lorraine The British Hamper Co

Posted 2 years ago

“Excellent services, prompt delivery & easy online orders. Thank you British Hamper, highly recommended to send special treats for your family living a cross UK.”

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Posted 2 years ago

Hi Diana, Thank you so much for this amazing review! We're pleased to hear that you are happy with our services as this is something we pride ourselves on. We hope your family will enjoy their treats! Best wishes, Aleksandra The British Hamper Co.

Posted 2 years ago

“My objective was to buy my daughter and her son something that would be suitable for them both for their birthdays, which are a few days apart. As my daughter is a vegetarian, lives in the UK, and I live in Indonesia this is obviously not the easiest of tasks to fullfil. Browsing the Internet I found the British Hamper website, and their range of goods and competitive prices added up to give me a purchase I was satisfied with. I asked my daughter for feedback on her gift, and she was very pleased with the product quality. So British Hamper goes onto my list of go to suppliers for future purchases. Larry Whitwell”

Helpful Report

Posted 2 years ago

Hello Larry, Thank you so much for your great review! We're pleased to hear that you like our selection of hampers and that your daughter and her son enjoy it! We look forward to hearing from you again soon. Best wishes, Lorraine The British Hamper Co.

Posted 2 years ago

“Arrived at the destination in very good time. My son enjoyed all the varied content. Thank you”

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Posted 2 years ago

Hello Bernadette, Thank you for the review! Pleased to hear that your son enjoyed his hamper and that it arrived in good time. We hope to hear from you again in the future. Best wishes Lorraine The British Hamper Co.

Posted 2 years ago

“Excellent service to Dubai. Could have a greater choice of contents”

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Posted 2 years ago

Hello Lyn, Thank you for your review! Lovely to hear that you were happy with the service received. We will pass your comments across to our Supplier team regarding a greater choice of contents. We hope to hear from you again in the future. Best wishes, Lorraine The British Hamper Company

Posted 2 years ago

“A great concept and being able to speak to someone on the phone for help is refreshing. My hamper arrived earlier than my requested date but I accept that timings can be tricky. You took care iof everything which was good.”

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Posted 3 years ago

Thank you for your review. I am so glad that you found the customer service team helpful. We do prefer our hampers to be delivered slightly early than late, which is why all of our deliveries are deliver by dates, so I am glad that your hamper was delivered earlier than expected. Looking forward to hearing from you soon! Best wishes Amy, The British Hamper Co

Posted 3 years ago

“The British Hamper Company delivered beautiful Hampers to our staff for Christmas. We found their service to be excellent, timely and very responsive! Thank you!”

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Posted 3 years ago

Thank you for your review. It's fantastic to hear that all of your staff enjoyed their Christmas hampers! I'm so glad that you found the service and products to be excellent. Looking forward to hearing from you soon. Best wishes Amy, The British Hamper Co

Posted 3 years ago

“As far as we know, the recipients were happy with their hamper”

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Posted 3 years ago

Thank you for your review. That's wonderful to hear, I'm so glad that the hamper was well received. Looking forward to hearing from you soon. Best wishes Amy, The British Hamper Co

Posted 3 years ago

“Very professional, easy process. Corporate sales team did a great job.”

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Posted 3 years ago

Thank you for your review. That's wonderful to hear, I'm so glad that you are happy with the service provided and found the process easy and professional. Looking forward to hearing from you soon. Best wishes Amy, The British Hamper Co

Posted 3 years ago

“Delivered on time, good quality and well presented.”

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Posted 3 years ago

Thank you for your review. That's wonderful to hear, I'm so glad that the hamper was well received. Looking forward to hearing from you soon. Best wishes Amy, The British Hamper Co

Posted 3 years ago

“We were really pleased with the service we received. The order was sorted quickly and delivered on the date stated. We had a box of chocolate biscuits that were damaged in transport. We called and relayed our issue,and were told to send a photograph of the damage. After doing that we were credited with the cost as there was no replacement. All easily managed.”

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Posted 3 years ago

Thank you for your review. That's wonderful to hear, I'm so glad that the hamper was delivered quickly and was well received. I'm sorry to hear about the chocolates being damaged, but I am glad that the issue was resolved quickly! Looking forward to hearing from you soon. Best wishes Amy, The British Hamper Co

Posted 3 years ago

“Sent a hamper to France for a birthday during lockdown in both countries. It arrived the day before and was very well received! Really happy! Thank you”

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Posted 3 years ago

Thank you for your review. That's wonderful to hear, I'm so glad that the hamper was delivered quickly and was well received. I hope they had a Happy Birthday! Looking forward to hearing from you soon. Best wishes Amy, The British Hamper Co

Posted 3 years ago

The British Hamper Company is rated 4.9 based on 2,102 reviews