The Bristol Shop Reviews

4.9 Rating 318 Reviews
97 %
of reviewers recommend The Bristol Shop
4.9
Based on 318 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read The Bristol Shop Reviews
Visit Website

Email:

shop@thebristolshop.co.uk

Location:

51c High Street, Hanham
Bristol
BS15 3DQ

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Received a different note to the one in the picture on the website as I collect coins and notes related to cycling. However, they kindly sent me a replacement soon afterwards.
Helpful Report
Posted 4 years ago
Excellent customer service...Danny fulfilled his promise to deliver on same day even when it was delayed by the manufacturer, he delivered the mini rig speaker to my house in the evening!
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Posted 4 years ago
Excellent customer service. I changed my mind and picked an item with a different colour post payment and Danny was kind enough to swap it and send it asap. Highly recommend.
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Posted 4 years ago
Excellent service - Cant fault. Ordered my minirig at around 12 and received it within 3 hours!!!!
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Posted 4 years ago
Bought a minirig speaker. Danny was amazing, great Bristol products, great shop!
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Posted 4 years ago
Had phone call day after ordering to say author of books I ordered was on hol and she sends out her own books, which is fine, as not urgent, nice of them to tell me.
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Posted 4 years ago
Superb shop with superb service. Danny always go the extra mile to provide an excellent service. We buy pictures and mugs for our expats when they leave the company to return to their home country to remind them of their stay in Bristol. The shop has a good selection of pictures and mugs for us to choose from, carried out by local artists. Danny frames and mounts and hand delivers to ensure we can give the gift to our people at their leaving presentations, sometimes with very little notice. Thanks Danny, you are a star!
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Posted 4 years ago
Great service, fast delivery, superb product, I'm a very happy customer
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Posted 4 years ago
I ordered a mini rig for my husbands birthday. Left it really tight for delivery. A couple of messages later and we took receipt of the mini rig delivered personally by the very friendly totally excellent Danny. Not just going the extra mile, probably the best service I have had in a decade. Have told everyone our story. And the mini rig is exquisite even down to the packaging. Best shopping ever .
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Posted 4 years ago
Great service and great comunication, and really appreciated how Danny provided a hand delivery of my purchase.
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Posted 4 years ago
Beautiful mug, a replacement for one I ruined with bleach, but which I couldn't be without. Thank you. Perfect packing and service.
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Posted 4 years ago
fab card - prompt delivery
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Posted 4 years ago
A very good website with lots of brilliant things to choose from. My order arrived really quickly.
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Posted 4 years ago
Great communication and fast delivery
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Posted 4 years ago
I called The Bristol Shop to find out where I could buy a Mini Rig speaker. I mentioned that I would like to buy it today (we were going on holiday the next day). I had every intention of travelling to a shop to pick one up. Danny asked where I lived (Failand) and he said he would drop it around. Within an hour he was there with the speaker and no extra charge. The speaker really made our holiday and Danny's help really helped relieve the stress of getting ready to go away. Thanks so much Danny. 5 star service and really nice with it.
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Posted 4 years ago
I recently purchased a print which wasn’t delivered but The Bristol Shop actually hand delivered a duplicate. Really helpful and a lovely print.
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Posted 4 years ago
Delighted with the picture, packaging and shipping was excellent.
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Posted 4 years ago
Very nice picture and very good service. Thank you.
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Posted 5 years ago
Great customer service and a super quick delivery. Good job.
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Posted 5 years ago
Prompt delivery. Photo slightly smaller than expected
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Posted 5 years ago
The Bristol Shop is rated 4.9 based on 318 reviews