The Bike Insurer Reviews

Name: The Bike Insurer
Rating: 4.71

4.7 Rating 9,028 Reviews

96 %

of reviewers recommend The Bike Insurer

4.7

Based on 9,028 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Email:

customer.services@theinsurers.co.uk

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The Bike Insurer 5 star review on 2nd March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got loads of unsolicited calls after comparing for bike insurance. Have used them for years. I will not be doing so again.”

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Posted 4 years ago

“I would have given a zero if it was an option.”

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Posted 4 years ago

“Adequate comparison site, but despite ticking the "Don't spam me with irrelevant garbage" box, they spammed me demanding that I write this review. So here it is. Happy now?”

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Posted 4 years ago

“I’m the wrong person to ask for a survey on my experience with the Bike Insurer. Thoroughly disappointed.”

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Posted 4 years ago

“Cant remember very clearly now , but it was impossible to enter the necessary details it just kept failing so actually useless”

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Posted 4 years ago

“will never use again”

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Posted 4 years ago

“I would rate 0 but it’s not an option. When I compared a quote with them I got a random call immediately after from another company who had very dodgy on line reviews. Do not trust this company.”

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Posted 4 years ago

“Staff don’t know how to deal with costumers”

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Posted 4 years ago

“I found that the person I talked to was very arrogant, when I’m due motor insurance new year I will contact other companies not a good service at all”

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Posted 4 years ago

“I would never use this company again”

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Posted 4 years ago

“No option to renew. Even after many emails sent and no reply back. Useless”

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Posted 4 years ago

“Couldn't tell the difference when choosing yes or no so I had to leave the site and it cost me 25 pounds and a delay on getting insurance so won't be using it again.”

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Posted 5 years ago

“Following my quote, had a call from a company stating they were contacted by the Bike Insurer & they could save me money on my quote. I went through all my quote details again, they said yes, they could definitely save me cash. They then put me through to another person & I had to go through all the quote details again. After 30 mins the quote they gave me was more than double the original quote. Never had this from anyone else, but had it twice when had quotes from the Bike Insurer, so it’s obviously passing my details on, needless to say I won’t be getting any further quotes from this company.”

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Posted 5 years ago

“Not satisfied with them”

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Posted 5 years ago

“Don't ever use them, thought I was sent a renewal notice with my current insurer but turned out to be with another insurer which then presented me with a load of phone calls and hassle to sort out, simply because the bike insurer sent a miss-leading e-mail using my details of 2 years ago say my insurance was due for renewal.”

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Posted 5 years ago

“Not happy”

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Posted 5 years ago

“Terrible company,why they call themselves one call i dont know,you will be an age waiting for them to answer your call,they do not look after there customers,very disappointed,”

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Posted 5 years ago

“I had online quote for my bike. At the end of the quote i was asked if i want to be contacted i pressed on no and guess what. My phone doesn't stop ringing . Worst online quote web . Never recommend”

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Posted 5 years ago

“bike insure gave me a renewal at circa £8k, i finally got it for £132.00!!!! christ knows what they thought they were playing at. maybe just trying to rip me off at renewal????”

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Posted 5 years ago

“I would not even give them 1 star. After selecting a policy and paying in full I heard nothing from the underwriter with my new policy details. I emailed Bike Insurer customer services 4 times over 2 weeks, after no reply I called their sales team who logged my complaint and gave me the direct number for my underwriter. I still have had no reply from Bike Insuer customer services after 5 weeks and then they send me this satisfaction survey!!!!! Totaly dissatisfied and will not be using them again.”

Helpful Report

Posted 5 years ago

The Bike Insurer is rated 4.7 based on 9,028 reviews