The Bed and Mattress Centre Reviews

Name: The Bed and Mattress Centre
Rating: 4.93

4.9 Rating 553 Reviews

98 %

of reviewers recommend The Bed and Mattress Centre

Company Reviews

Metrics

Info

4.9

Based on 553 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01243 775151

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Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good customer service, knowledgable on different bed types. Did exactly what they said in terms of delivery. Very quick & efficient service.”

Helpful Report

Posted 2 months ago

“Good choice of rolled mattresses to take away immediately. Knowledgeable and friendly people. Good value. We were delighted”

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Posted 2 months ago

“Purchased our new bed following Daniel Hodson's excellent advice. Delivery arranged a week earlier than estimated and two lovely chaps delivered & assembled 5' bed to our 2nd floor flat without any fuss, they are great ambassadors for the Bed and Mattress Centre, thankyou. We are now enjoying the most beautifully comfortable sleep we've had in ages, hurrah!”

Helpful Report

Posted 2 months ago

“Amazing service , with great staff , bed delivered and put together and old bed taken away , and all very knowledgeable, would highly recommend . Haven’t slept so well for ages , thankyou all very much . 😃🛌😃”

Helpful Report

Posted 2 months ago

“A quick Google search for a local bed store, a quick phone call, a quick journey round the bypass, a quick transaction for 2 bed head bolts, a quick journey home, fit the bolts, fit the bedhead, and the job was done in 1/2 an hour. Brilliant.”

Helpful Report

Posted 2 months ago

“Very happy with the help at the store. The two delivery chaps were great, wiped their feet each time they went back to the delivery van which was very much appreciated. Did a good job installing the bed and would recommend this company to anyone and would certainly use this company again.”

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Posted 2 months ago

“Matt’s team are great. They attend to every detail for you for a peaceful transition to your new bed. Highly recommend the experience.”

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Posted 2 months ago

“Friendly attentive service in showroom. Delivery on schedule by two polite, capable and understanding young men. Well done and congratulations everyone.”

Helpful Report

Posted 2 months ago

“Great service. Very knowledgeable. Didn’t push us to make quick decisions or for more expensive items. Also fantastic with my girls running about the shop! Thank you for your help. We will be back when we need to change the children’s beds.”

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Posted 2 months ago

“Caring service excellent price good humoured delivery the mattress and pillows exceeded expectations we would recommend bed and mattress to all our friends and family”

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Posted 2 months ago

“Sian is very happy with her new bed, they gave her a bed within her budget ,delivery was good and put together aswell very good company will recommend and go there again”

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Posted 2 months ago

“Great, informative service, no rush or pressure to buy and able to spend time testing mattresses. Delivered on time by friendly, helpful chaps - would definitely use again and recommend.”

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Posted 2 months ago

“Excellent customer service. Great selection to choose from. Delivery team were fantastic. Would highly recommend!”

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Posted 2 months ago

“Polite, helpful service without any pressure whatsoever. We chose our bed and we are very happy with our purchase.”

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Posted 3 months ago

“Very good service plenty of beds and mattresses to choose from. The director advised on which mattresses would suit our needs. advice was spot on. Mattress bought and delivered and installed within 48 hours . Very very comfortable and price was very competitive. Well pleased.”

Helpful Report

Posted 3 months ago

“A bed is a big purchase for most people and you want to get it right. It was great to be able to try the mattresses and get friendly helpful advice from Matthew. No pushy sales, just great advice and left to decide in our own time. Really happy with our new mattress and would highly recommend The Bed and Mattress Centre. Delivery was quick and the drivers were great, managed to get our new mattress upstairs in a tricky cottage. Drivers were really helpful taking the old mattress and all the packaging away too.”

Helpful Report

Posted 3 months ago

“Good service 👍”

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Posted 3 months ago

“Very friendly sales assistants, good range and most held in stock. It's nice to support local, small businesses”

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Posted 3 months ago

“We purchased a single bed for our daughter. It was available to see in the showroom and they had one in stock at a reasonable price. It was simple to build and is better quality than what the big brands have to offer. Customer service was faultless.”

Helpful Report

Posted 3 months ago

“Can't fault the service from start to finish, recommend to anyone. From sales staff to delivery men.”

Helpful Report

Posted 3 months ago

The Bed and Mattress Centre is rated 4.9 based on 553 reviews