The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,946 Reviews

88 %

of reviewers recommend The Battery Guys

Company Reviews

Metrics

Info

4.5

Based on 1,946 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ace, quick and efficient service”

Helpful Report

Posted 2 years ago

Hi Adam, Thank you for the feedback, we are always looking for ways to improve our service to our customers. How could we improve the service we provided?

Posted 2 years ago

“Battery fine. Delivery good but despite a follow up request no receipt”

Helpful Report

Posted 2 years ago

Hi Paul, I am sorry this has not been sent, I will send this over to you now.

Posted 2 years ago

“Hi my last battery I purchased from you so very satisfied the only thing I have concerns about is on the website I ordered a 60amp 600cca But on the battery that arrived is says 60amp 500cca so just slightly misleading. Thanks Gary”

Helpful Report

Posted 2 years ago

Hi Gary, I am sorry for the confusion regarding the CCA. It would appear to be a mistype on our website, thanks for pointing this out to me and I have amended it. Thanks.

Posted 2 years ago

“not the cheapest replacement available, but well pleased with item purchased and impressed with the ease of installation provided by sensibly placed handles and terminal covers.”

Helpful Report

Posted 2 years ago

“V. Pleased with the battery and being able to drive car again! Think information re delivery needs to be clearer. I paid for next day delivery (order before 3pm), however this was on a Saturday and order not dispatched until the Monday and received on Tuesday. Info re next day delivery needs to state Mon - Fri only.”

Helpful Report

Posted 2 years ago

“I purchased a battery, unfortunately it was damaged and the last one available. I was made aware of the situation and a full refund given.”

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Posted 2 years ago

“Battery arrived quickly and was well packed.”

Helpful Report

Posted 3 years ago

“Quick delivery of a good product only let down by using Yodel as the courier. Despite the box being clearly labelled 'Handle with Care' and 'This way Up', the delivery was made to neighbour by throwing it over the fence! Luckily although the box was damaged, the battery appears to have survived. Whether there is internal damage will be seen in a few years time!”

Helpful Report

Posted 3 years ago

“Excellent price. Very speedy delivery.”

Helpful Report

Posted 3 years ago

“Have used them before, quick delivery. Have rated 4 because only one, not 2, batteries arrived with no email to say why, I had to contact them. However, following a profuse apology the second one arrived the following day.”