The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,947 Reviews

88 %

of reviewers recommend The Battery Guys

Company Reviews

Metrics

Info

4.5

Based on 1,947 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery prompt. Battery lugs wrong way round. Expected them to be as on car as requested car reg”

Helpful Report

Posted 1 year ago

“did not come the next day but still ok.Battery good fit. hope it lasts a bit longer than the one it replaced”

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Posted 1 year ago

“On time and very good service”

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Posted 1 year ago

“Battery delivered as ordered. Although it was next day delivery it would have been a better service to have an approximate time instead of waiting all day. Delivered after 5pm.”

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Posted 1 year ago

“Battery is perfect and service was good. However, delivery was abysmal and took took days (was still late)”

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Posted 1 year ago

“Good, value for money and quick at an additional price”

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Posted 1 year ago

“Misunderstanding at the start but first class service from then on”

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Posted 1 year ago

“Good all round service with no problems”

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Posted 1 year ago

“Very happy with my purchase so far”

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Posted 1 year ago

Hi, Thank you for your review, we are pleased that you are happy with our service, and we do hope you consider us again for future purchases. Thank You

Posted 1 year ago

“Best quality battery just didn't realise it needed charging first. But is perfect for my Honda CRv.”

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Posted 1 year ago

“Good price for the right product delivered efficiently.”

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Posted 1 year ago

“Good service, however, delivery schedule was a bit hit and miss. I was told Thursday, then told Friday and Saturday simultaneously, on Friday morning. It arrived on Friday. Ordered on Wednesday, with next day delivery paid for.”

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Posted 1 year ago

“good price, very quick delivery, well packed, no delivery charge, good web site to check which battery, Whats not to like. PS. Only time will tell if its a good battery.”

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Posted 1 year ago

Hi, Thank you for your review, we hope you are satisfied with your purchase. Thank you

Posted 1 year ago

“Price very good but let down by failing to deliver the next day, ordered before 3pm and paid extra waited in all day then contacted them , they said it was delayed and refunded the extra money”

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Posted 1 year ago

Hi Kevin, Thank you for your review, we do apologise for any inconvenience with your delivery, we will contact our currier to avoid this happening again, Thank you for your order.

Posted 1 year ago

“Having purchased a battery for my car it arrived damaged, as it was poorly packed and was leaking acid. When contacting battery guys they couldn’t have been more helpful and sent another battery promptly which arrived the next day”

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Posted 1 year ago

Hi, We do apologise for the inconvenience with the package, we do everything in our power to make sure the package gets to our customers safely and undamaged. We do thank you for your order and the review.

Posted 1 year ago

“Arrived in good time. could have done with a confirmation email of the order though”

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Posted 1 year ago

Hi Dean Thank you for your order and review, We apologise for any inconvenience with a confirmation email, we do our best to make sure all our customers receive good communication and confirmation about their order. We hope you consider us again for your next purchase.

Posted 1 year ago

“fast delivery well packaged item worked good price the 4 things we all want”

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Posted 2 years ago

Hi Joe Thank you for your review and thank you for ordering with us. We hope you consider ordering with us again soon. Thanks

Posted 1 year ago

“Battery very good but the courier serves very poor serves .”

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Posted 2 years ago

“Good prices battery. Definitely buy again.”

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Posted 2 years ago

Hi Asif, Thank you for the feedback, we are always looking for ways to improve our service to our customers. How could we improve the service we provided?

Posted 2 years ago

“Although one of the batteries I ordered was the wrong one, it was sorted very quickly and with no fuss Thank you”

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Posted 2 years ago

The Battery Guys is rated 4.5 based on 1,947 reviews