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The Appliance Depot Reviews

4.6 Rating 1,309 Reviews
91 %
of reviewers recommend The Appliance Depot
Company Reviews Metrics Info
4.6
Based on 1,309 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read The Appliance Depot Reviews
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Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

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5
Peter C
Peter C
Verified Reviewer
“Excellent price and efficient delivery within two days. Product in excellent condition despite the £200 discount.”
The Appliance Depot 5 star review on 5th November 2022
Helpful Report
Posted 1 year ago
5
Julie
Julie
Verified Reviewer
“Excellent service, got a really good saving on the stove we wanted. Prompt delivery. Everyone very helpful.”
The Appliance Depot 5 star review on 29th October 2022
Helpful Report
Posted 1 year ago
5
Unverified Reviewer
Anonymous
Unverified Reviewer
“Brilliant.... I'm too happy order Stove sih600tc. Perfect Delivery in the morning.... Big Thanks”
The Appliance Depot 5 star review on 22nd October 2022
Helpful Report
Posted 1 year ago
5
Simon O
Simon O
Verified Reviewer
“Easy to search the appliances. Helpful staff on phoning. The delivery was quick and I was phoned and given an hours notice as advised. The appliances appear high quality and with minimal damage. Although the cooker was said to be lightly used it appears to be brand new with only minor cosmetic scratches. It will be a while until I can see if the cooker and hood work as our kitchen is being built. When I say below that the item was damaged, I only mean the damage that was expected on the cooker. The hood was undamaged.”
The Appliance Depot 5 star review on 6th October 2022
Helpful Report
Posted 1 year ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“Thank you, Anna As always reliable service, friendly and helpful people couldn’t ask for any more. Keep it up. Many thanks Peter”
The Appliance Depot 5 star review on 4th October 2022
Helpful Report
Posted 1 year ago
5
Kerry
Kerry
Verified Reviewer
“I just bought a Bosch fridge freezer at a fabulously reduced price, which I’m sooooo happy with. It was delivered extremely quickly by a very nice man who was very careful not to damage our belongings upon delivery. The customer care on the phone was also very good and they were extremely helpful. Was recommended by a friend and would also recommend.”
The Appliance Depot 5 star review on 26th July 2022
Helpful Report
Posted 1 year ago
5
Andy B
Andy B
Verified Reviewer
“Super value product "lightly used" but looked like new. Great service in arranging delivery, confirming time and helping move into property. Delivery agent was friendly, informative and very helpful.”
The Appliance Depot 5 star review on 27th June 2022
Helpful Report
Posted 1 year ago
5
WENDY C
WENDY C
Unverified Reviewer
“Great quality product quick delivery well packaged would highly recommend was kept informed Anna was great to talk to It’s fantastic colour absolutely love it”
The Appliance Depot 5 star review on 26th May 2022
Helpful Report
Posted 1 year ago
5
Gary
Gary
Verified Reviewer
“Belling induction hob. I got a great deal on an induction hob recently, the guys at the appliance depot were really helpful as I wasn’t sure what type to get, I’ve always had gas hobs before, they advised me on the best one for my needs and installation instructions. Best move I’d made looking these up!”
The Appliance Depot 5 star review on 15th May 2022
Helpful Report
Posted 1 year ago
4
Gary
Gary
Verified Reviewer
“Customer service was excellent. Delivery was arranged really quickly and delivery guy was really friendly and helpful. Only niggle was your system when I tried to order it seemed to get stuck twice and I had to try PayPal to pay which was fine but I had to call to resolve to reset the product. Not a big problem hence 4 stars as wasn’t perfect overall. Graded Siemens washing machine is a great price. I used straight away. Just a few tiny scratches on what is a new machine for a saving of £170. I’ll recommend you to friends and family.”
The Appliance Depot 4 star review on 25th April 2022
Helpful Report
Posted 1 year ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“Our Smeg induction range cooker has been delivered today and we are delighted with it . It was as described with minimal visible marks when in place which we are perfectly happy with considering we saved £700 ! The delivery driver was helpful going beyond just getting it through the front door and helped us get it into place. We are yet to try out all functions but so far so good ! Thank you”
The Appliance Depot 5 star review on 8th February 2022
Helpful Report
Posted 2 years ago
5
Verified Reviewer
Anonymous
Verified Reviewer
“Product exactly as described - big saving, easy transaction. Support great at sorting a suitable delivery with good communication”
The Appliance Depot 5 star review on 8th February 2022
Helpful Report
Posted 2 years ago
5
Anthony N
Anthony N
Verified Reviewer
“Checked Google shopping for best price and these guys had one with a slightly damaged side that would not be seen after installation. It arrived well packaged and was exactly as described and has the same warranty. I saved £200 for a little scratch, highly recommended 😉”
The Appliance Depot 5 star review on 26th January 2022
Helpful Report
Posted 2 years ago
5
Gary
Gary
Unverified Reviewer
“Paid for grade A extractor fan which was delivered the day they said box was opened by delivery driver and photographed . Extractor was exactly as described like new and works perfectly and all this for half the price of a new extractor…perfect👌👌👌👌👌”
The Appliance Depot 5 star review on 26th January 2022
Helpful Report
Posted 2 years ago
5
Charlotte S
Charlotte S
Unverified Reviewer
“Thank you, thank you, thank you. After an abysmal experience with currys, you guys came to the rescue and I got the fridge freezer I wanted for less money and by far superior customer service. Will recommend again and again.”
The Appliance Depot 5 star review on 8th October 2020
Helpful Report
Posted 3 years ago
5
Kay
Kay
Verified Reviewer
“So helpful over the telephone and I feel I have such a great buy! Your driver who delivered the machine was so polite and rang me the night before and on the delivery day to let me know he was running 20 minutes late - what a lovely experience, and I will be recommending you to family and friends - many thanks”
The Appliance Depot 5 star review on 27th January 2018
Helpful Report
Posted 6 years ago
5
Unverified Reviewer
Anonymous
Unverified Reviewer
“Excellent service from Pip”
The Appliance Depot 5 star review on 24th May 2017
Helpful Report
Posted 6 years ago
The Appliance Depot is rated 4.6 based on 1,309 reviews
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