Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

The Appliance Depot Reviews

4.6 Rating 1,307 Reviews

91 %

of reviewers recommend The Appliance Depot

Company Reviews

4.6

Based on 1,307 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01162 789 741

Location:

Countesthorpe Road
South Wigston
LE18 4PJ

Write Your review

Tell us how The Appliance Depot made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Appliance Depot 5 star review on 21st April 2023

The Appliance Depot 5 star review on 5th November 2022

The Appliance Depot 5 star review on 29th October 2022

The Appliance Depot 5 star review on 22nd October 2022

The Appliance Depot 5 star review on 6th October 2022

The Appliance Depot 5 star review on 4th October 2022

The Appliance Depot 5 star review on 17th September 2022

17

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication at all stages of the order process including a phone call a couple of days in advance of the delivery and then one from the driver about half an hour before getting here. The driver checked the goods thoroughly before leaving.”

Posted 2 months ago

“Exceptional price, exceptional service, and courtesy. Do I work for them? No, but I bet they treat their staff well.”

Posted 2 months ago

“Good price great sevice so couldn't fault it.”

Posted 2 months ago

“I ordered I new Smeg integrated fridge. It arrived on time the delivery guy did check it over and all seemed ok. When I unpacked it to install it I noticed a white cover grill was broken. I called and It was answered by a nice lady called Anna. She ask me send over pics of the damage and she then went away and sorted a replacement for and it arrived in a couple of days. This is the the third item I have bought and I have received great service each time. Highly recommend this company and the staff.”

Posted 2 months ago

“Good price, good service. Very nice and prompt phone call about delivery.”

Posted 3 months ago

“Excellent customer service and fast delivery”

Posted 3 months ago

“Great service, high-quality products, and very good value for money! Highly recommended.”

Posted 3 months ago

“Very happy with the service from TAD. Friendly, responsive and delivery first from various suppliers I used for kitchen appliances.”

Posted 3 months ago

“Excellent and efficient service. The washing machine we ordered had 2 tiny dents that doesn't effect the performance and are hardly noticeable. It was delivered on time and they kept me up to date with time of delivery as promised. Would definitely use again.”

Posted 3 months ago

“Great price and good information on delivery. The delivery driver was excellent in getting the fridge into the house.”

Posted 3 months ago

“Excellent Service and good price. Delivery driver was excellent as we had a bit of a job fitting it in.”

Posted 3 months ago

“Excellent, friendly and on time service. Goods received exactly as advertised at a great cost saving over RRP.”

Posted 3 months ago

“From placing the online order to delivery ,we were kept informed. Driver was helpful and arrived exactly at the time he said he would. Good service all round.”

Posted 3 months ago

“From purchase to delivery we were kept informed and when the washer dryer was delivered bang on time it was in perfect condition. Well done Appliance Depot.”

Posted 3 months ago

“Very happy with Smeg washer/dryer, fantastic value. The ladies in customer service were very helpful and kept me informed of delivery date 😊 Many thanks, keep up the good work!”

Posted 3 months ago

“Excellent service can’t fault it”

Posted 3 months ago

“Excellent service. Very helpful communications and updates with the order and its delivery. Cannot fault.”

Posted 3 months ago

“Very good deals, phones answered quickly, knowledgeable and helpful people on the end of the line, reliable delivery - what more can you ask? Have used this business several times over quite a few years and the quality of service has stayed at a high level.”

Posted 3 months ago

“This has been my first experience with The Appliance Depot it definitely won't be my last. I can not fault the service I have received, from start to finish, it has been exceptional, I have been treated with the utmost curtesy and respect, in spite of the extended Christmas and New Year holiday everything ran so smoothly. Thank you one and all.”

Posted 3 months ago

“Excellent customer service and very helpful advisor.”

Posted 3 months ago

«
1
...
2
3
4
5
6
»

The Appliance Depot is rated 4.6 based on 1,307 reviews