The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“Very impressed with the efficient way the order was completed and delivered to my home.”

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Posted 2 years ago

Hello, thank you for your brilliant 5 star review of your experience with us, we really appreciate it. Best wishes, Team Alpaca.

Posted 2 years ago

“GOOD QUALITY SOCKS ,NICELY WRAPPED, AND DELIVERED ON TIME.”

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Posted 2 years ago

Hi, thank you for rating our red alpaca socks 5 stars! You will love wearing them and get plenty of warmth and wear. Best wishes, team Alpaca

Posted 2 years ago

“I called with a question on a Saturday not realising the offices were closed but Joy picked up the phone and was so so helpful with my question. Thank you Joy! Would definitely recommend this company. Thank you”

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Posted 2 years ago

Hi Jo, lovely to hear from you and thank you for your review, so pleased Joy was able to help out with your question. Enjoy your alpaca throw! Best wishes, Team Alpaca

Posted 2 years ago

“Excellent customer service and delivery experience. Everything was seamless and I will definitely order again.”

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Posted 2 years ago

Hi Carol, thank you so much for your 5 star review, pleased to have helped and provide you with an alpaca in memory of Geronimo. Best wishes, Team Alpaca

Posted 2 years ago

“This is the 5th cardigan I have bought for my grandchildren, they love them and receive so many lovely comments when wearing them :)”

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Posted 2 years ago

Hi Yvonne, It is great to hear that our children’s cardigans are loved by you and your family. Thank you so much for taking the time to leave the review and 5 star rating, it is very much appreciated. Take care & all the best Team Alpaca

Posted 2 years ago

“It was very easy to order online and the slippers were delivered very promptly.”

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Posted 2 years ago

Hi Ann, Many thanks for taking the time to leave us the 5 star rating and super review. It means the world to us! Thank you so much. Best Wishes Team Alpaca

Posted 2 years ago

“I received my order within 24 hours, most impressed”

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Posted 2 years ago

Hi, thank you for reviewing our service with us and pleased you were impressed with our fast delivery service. Best wishes, Team Alpaca

Posted 2 years ago

“The gloves were lovely, good fit and really warm. They arrived promptly. Thank Chantelle for your help.”

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Posted 2 years ago

Hi Judy, so pleased you are happy with the artisan gloves, the colours are amazing and they're lovely and warm, enjoy wearing them! Best wishes, Team Alpaca

Posted 2 years ago

“Excellent service as usual even when I had a problem with a change of address. Would defiantly recommend The Alpaca Clothing Co”

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Posted 2 years ago

Hello Sue, Thanks again for your great comments and fab 5 star rating, we get so much pleasure helping our lovely customers. Take care Team Alpaca

Posted 2 years ago

“As described, kept well informed, packed well.”

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Posted 2 years ago

Hi Honor, thanks for this great review and for rating us 5 stars! Really appreciated. Best wishes, Team Alpaca

Posted 2 years ago

“Bought as an Anniversary present. My Wife loves them, exellent quality. Many thanks.”

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Posted 2 years ago

Hello, thank you for your review, so pleased your wife loved her anniversary gift, very special. Best wishes, Team Alpaca

Posted 2 years ago

“The website was easy to use and the delivery was the next day. The sevice could not have been more efficient and the tops I ordered were nicely packed.”

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Posted 2 years ago

Hi Vivienne, thank you for reviewing your experience with us, we really appreciate it. Enjoy wearing your pima cotton tops. Best wishes, Team Alpaca

Posted 2 years ago

“What a great pleasure to have shopped here at Alpaca. The jeans that I purchased are wonderful, the cost was the most competitive and they were delivered virtually immediately. A big thank you to at Alpaca and will definitely be shopping with you again.”

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Posted 2 years ago

Hi Clive, thank you for your fantastic 5 star review! So pleased you will return to us, we look forward to it. Best wishes, Team Alpaca

Posted 2 years ago

“Excellent quick service and they were delivered promptly. My only grumble is with the delivery firm. I left my porch door unlocked so that the parcel could be left inside but they only put a card in saying they couldn't deliver them. Two pairs of socks would fit through the letter box! Their app has a lot of bad reviews. Change delivery firm?”

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Posted 2 years ago

Hi Christine, Thank you for your 5 star review, we are so sorry you had this issue with the delivery firm. They text/email you with a delivery time and if it's not suitable for you, you can ask them to leave it in a safe place etc, but unless stated, I'm afraid they cannot leave the parcel without permission, they also can't pop it through the letterbox as there has to be proof of postage, ie a photograph.Thank you again for your review and we're glad they arrived quickly.

Posted 2 years ago

“Easy to order.”

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Posted 2 years ago

Hi Irene, thank you for your review and 5 star rating, really appreciate it. Best wishes, Team Alpaca

Posted 2 years ago

“Beautiful, soft, good fit, Quick delivery, easy to order, reasonable price Good value”

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Posted 2 years ago

Hello, great to see a 5 star review, lovely to hear the men's alpaca jumper was a success. Best wishes, Team Alpaca

Posted 2 years ago

“Fantastic quick service.”

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Posted 2 years ago

Hello and thank you for your 5 star rating and great review. All the best to you, kind regardsTeam Alpaca

Posted 2 years ago

“What a great company. Visited 2 years ago to purchase a cardigan for our 1st grandchild. My son loved it easy little zip up with hood. As our grandson grew we purchased online another for this winter. Wonderful customer service.”

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Posted 2 years ago

Hi Linda, Thank you so much for this lovely review and five stars, our children's applique cardigans are so popular, we hope your grandson enjoys wearing his this Winter. Best wishes, Team Alpaca

Posted 2 years ago

“Very good quality, which is why I went back to order more.”

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Posted 2 years ago

Hello Penelope, thank you for taking the time to review us and also thank you for your continued custom with our pima cotton tops. Best wishes, Team Alpaca

Posted 2 years ago

“Everything was perfect.”

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Posted 2 years ago

Hi Svetlana, thank you for reviewing us service with 5 stars! Much appreciated. Best wishes, Team Alpaca

Posted 2 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews