The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

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“lovely warm socks seller very helpful and friendly would certainly buy again”

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Posted 2 years ago

Hi Susan, Thank you for reviewing our new stripey alpaca socks, it was lovely to have your custom. Best wishes, Team Alpaca.

Posted 2 years ago

“Excellent products and service . We love the alpaca socks and slippers we ordered and delivery was very fast and efficient Thank you very much .”

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Posted 2 years ago

Hello, thank you for your fantastic review, your feedback is very helpful to others and really appreciated by us. Best wishes, Team Alpaca.

Posted 2 years ago

“I have always been very happy with the service whether by visit to the shop, phone or online. Similarly I have always been pleased with the products bought. I have been using the company for more than 10 years.”

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Posted 2 years ago

Hi Helen, lovely to hear from you again. Thank you for reviewing our company and more importantly, thank you for your continued custom which is really appreciated. Best wishes, Team Alpaca.

Posted 2 years ago

“The goods were despatched promptly and were exactly as described. I had a query on another pair of jeans and the staff were very polite and prompt to respond.”

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Posted 2 years ago

Hello, thank you for taking time to review your experience with us and for rating us 5 stars. So pleased we were able to help you with your query regarding our Brax jeans. Best wishes, Team Alpaca.

Posted 2 years ago

“Excellent customer service. My gloves were beautifully wrapped in tissue paper. Lovely, warm Alpaca wool. I highly recommend this company.”

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Posted 2 years ago

Hi Jill, thank you so much for reviewing your shopping experience with us, it's really appreciated! Best wishes, Team Alpaca.

Posted 2 years ago

“Shame the shop was closed.”

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Posted 2 years ago

“Best socks in the world. They wash really well and don't shrink in the dryer. Live in Alpaca in the winter. Lovely products, reasonably priced and always get fantastic service.”

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Posted 2 years ago

Hi Nicola, thank you so much for this fantastic review. We're thrilled to hear you continue to shop with us and especially love our alpaca socks. Best wishes, Team Alpaca.

Posted 2 years ago

“Swift delivery, beautifully presented.”

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Posted 2 years ago

Hi Linda, thank you for the taking the time to review your experience with us, we really appreciate it. Delighted to read that you were pleased with both delivery and the mens alpaca jumper. Best wishes, team Alpaca.

Posted 2 years ago

“100% satisfied with this beautiful Garment.”

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Posted 2 years ago

“Super quality tops and prompt delivery, thank you”

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Posted 2 years ago

Hi Alison, thank you for reviewing us and rating your experience with us five stars! We are thrilled to hear you were pleased with the pima cotton tops. Best wishes, Team Alpaca

Posted 2 years ago

“My order was processed and shipped incredibly quickly, with next day delivery. I was very impressed!”

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Posted 2 years ago

Hello, thank you for our 5 star review! Brilliant to hear you were impressed with our service! Best wishes, Team Alpaca.

Posted 2 years ago

“I have purchased several jumpers over the last couple of years, all have been to size and as illustrated.”

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Posted 2 years ago

Hi John, thank you so much for your continued custom, it really is appreciated. We hope you love your alpaca jumper just as much as your others. Best wishes, team Alpaca.

Posted 2 years ago

“Ordering & delivery were without any difficulties, very good packing & very good product - Thank you !!”

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Posted 2 years ago

Hi, thank you for taking time to review your experience with us, pleased you found the whole process easy. Best wishes, Team Alpaca.

Posted 2 years ago

“As with any rare, high quality material online purchase I buy, I like to phone them to hear it from the horse's mouth. As expected the voice I heard had a beautiful northern accent, something I've missed living in London, I'm from Manchester originally. She laid out everything, how long they've been going, family business ect. I was convinced, purchased, and haven't looked back, great product, highly recommended.”

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Posted 2 years ago

Hi Adrian, thank you so much for your fantastic review. It was a pleasure to tell you about us and the properties of alpaca. So pleased your purchased our alpaca hat and didn't look back! enjoy years of wear to come from it. Best wishes, Team Alpaca.

Posted 2 years ago

“Fast delivery. Well packaged. Item in good order.”

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Posted 2 years ago

Hello, thank you for reviewing your shopping experience with, pleased you received your purchase quickly. Best wishes, Team Alpaca.

Posted 2 years ago

“I am very pleased with my purchase I'm sure my great nephew will get plenty of wear out of his hooded applique cardigan”

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Posted 2 years ago

Hi Linda, thank you for taking time to review us, we're thrilled to hear you are very pleased with the children's applique cardigan, we hope your great nephew enjoys wearing it. Best wishes, team Alpaca

Posted 2 years ago

“from the time of ordering until the delivery it was a pleasure as the whole transaction was quick and accurate”

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Posted 2 years ago

Hi John, thank you so much for your 5 star review and for your kind words about your shopping experience with us. Best wishes, team Alpaca

Posted 2 years ago

“Very quick delivery. Pleased with my purchase, glad I didn’t need to return the items as this is at the customers expense.”

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Posted 2 years ago

Hello, thank you for reviewing your experience with us, pleased you are keeping your purchase. Kind regards, Team Alpaca.

Posted 2 years ago

“Just what I was looking for and a quick and efficient delivery!”

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Posted 2 years ago

Hi Jayne, Many thanks for leaving us a company review. We do really appreciate it! Wishing you all the best. From Team Alpaca

Posted 2 years ago

“I purchased a mustard and grey blanket, fluffy slippers and alpaca socks and am so impressed with all the items. Each beautifully individually wrapped, it was as if Christmas had come early. I will certainly become a returning customer very soon!”

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Posted 2 years ago

Hello, thnak you so much for your fantistic review, it thrills us to know we have made your day with our alpaca products...especially bringing Christmas early! Best wishes to you and we look forward to helping again. Kind regards, team Alpaca.

Posted 2 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews