The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely jumper. Fits well”

Helpful Report

Posted 2 years ago

Hi, Thanks for reviewing us and our mens victor alpaca jumper, great to hear it fits well. Best wishes, Team Alpaca

Posted 2 years ago

“My first purchase from Alpaca and delighted with the service”

Helpful Report

Posted 2 years ago

Hi Valerie, this is fantastic to hear, thank you so much. Best wishes, Team Alpaca

Posted 2 years ago

“stunning piece of art, Very stylish and unique. Thank you :)”

Helpful Report

Posted 2 years ago

Hi Paulina, Thank you for reviewing us and leaving 5 stars! Enjoy your alpaca snood. Best wishes, Team Alpaca

Posted 2 years ago

“Excellent service. The items arrived really quickly & the quality is superb. Certainly to be recommended.”

Helpful Report

Posted 2 years ago

Hello Gail, Thank you for this lovely review and thank you for recommending us, we appreciate it! Best wishes, Team Alpaca

Posted 2 years ago

“Excellent company, brilliant knitwear! Not bought anything else there”

Helpful Report

Posted 2 years ago

Hi Liz, Thank you for taking the time to review your shopping experience with us, so pleased you have found our alpaca knitwear. Best wishes, Team Alpaca

Posted 2 years ago

“Very easy to order via internet and when I telephoned with a query the lady was friendly and went out of her way to find what I wanted. Slippers arrived super fast. Will definitely be purchasing from here again 😃”

Helpful Report

Posted 2 years ago

Hi Michelle, It's always a pleasure to help with queries, it's important to us to help the best we can to ensure you get the best from our garments. We look forward to when you return. Best wishes, Team Alpaca

Posted 2 years ago

“The Alpaca Clothing Co. has a lovely website, which is easy to negotiate. There is a particularly good selection of Brax trousers and jeans. Delivery by DPD is very quick.”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you for this brilliant review, it's great to get feedback like this regarding your whole shopping experience with us. Best wishes, Team Alpaca

Posted 2 years ago

“Bought the slippers as a birthday present for my wife. Next day delivery was great. My wife was delighted with the slippers.”

Helpful Report

Posted 2 years ago

Hi Stephen, Thanks for this fantastic review, it thrills us when our products are well received, especially as a gift. We hope your wife enjoys wearing her slippers. Best wishes, Team Alpaca

Posted 2 years ago

“Great products, arrived really quickly too! We really liked the small touches with the packaging (which let us know who packed our products). Will definitely buy from you again!”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your brilliant review, so nice to hear all of our little touches make a difference! We look forward to when you return. Best wishes, Team Alpaca

Posted 2 years ago

“Excellent service, will be using this company again!!”

Helpful Report

Posted 2 years ago

Hi Julie, Thank you so much for taking the time to leave a review and amazing to hear you will be returning to us. Best wishes, Team Alpaca

Posted 2 years ago

“The slippers are extremely warm and comfortable. I love them and hope they last a long time. Highly recommend them and worth every penny”

Helpful Report

Posted 2 years ago

Hi Jane, A lovely review for our alpaca slippers thank you! They will last you well, enjoy all of your wear out of them. Kind regards, Team Alpaca

Posted 2 years ago

“The gloves I ordered were lovely. They arrived on time and very nicely packed.”

Helpful Report

Posted 2 years ago

Thank you so much for the great 5 star rating and review. It means a lot to us, so thank you. Take care, Team Alpaca

Posted 2 years ago

“Perfect company for presents with plenty of ideas and possibilities for all ages”

Helpful Report

Posted 2 years ago

Hello Alexander, Many thanks for choosing us to do your Christmas gift buying. It is really great to hear from you and very much appreciated. THANK YOU! Team Alpaca

Posted 2 years ago

“Lovely small family firm with excellent customer service and a nice personal touch; they - a human! - were able to offer immediate and sensible advice about their products and sizing. It's nice that such companies exist and bigger ones could learn from them.”

Helpful Report

Posted 2 years ago

Hello It was truly a pleasure to read your review and it made us very proud. It is hugely appreciated, so thank you very much. All the best Team Alpaca

Posted 2 years ago

“Cannot fault this Company-Very fast delivery and good communication. All items nicely packaged and of great quality . Thanks 😀”

Helpful Report

Posted 2 years ago

This is amazing to hear, thank you so much!! All the best Team Alpaca

Posted 2 years ago

“Always prompt and polite service online and in shop”

Helpful Report

Posted 2 years ago

Thank you Marlene! Great to hear. Looking forward to seeing you soon, Team Alpaca

Posted 2 years ago

“Got socks for daughter utterly gorgeous welll satisfied 😌”

Helpful Report

Posted 2 years ago

Thanks Patricia, Lovely to read your review. Thank you so much!! We wish you and your daughter a Merry Christmas, from Team Alpaca

Posted 2 years ago

“Very quick delivery and very please with the beautiful soft gloves”

Helpful Report

Posted 2 years ago

“Delivery in good time”

Helpful Report

Posted 2 years ago

Hello, thank you for reviewing us and leaving 5 stars for your experience with us, so pleased you received your order in good time. Best wishes, Team Alpaca.

Posted 2 years ago

“Excellent customer service, nothing too much trouble, asked for extra photos of product and they sent them no problem. Didn’t hesitate to order - it arrived the next day in a lovely box ready to wrap. Amazing”

Helpful Report

Posted 2 years ago

Hi Tracy, thank you for this lovely review, it was a pleasure to help with the leather travel wallet, hope it was received at Christmas. Best wishes, Team Alpaca.

Posted 2 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews