The Alpaca Clothing Co Reviews

Name: The Alpaca Clothing Co
Rating: 4.88

4.9 Rating 1,129 Reviews

98 %

of reviewers recommend The Alpaca Clothing Co

4.9

Based on 1,129 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Alpaca Clothing Co 5 star review on 11th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and on time”

Helpful Report

Posted 1 year ago

Hello, Thank you for your 5-star review, we really appreciate it. Best wishes, Team Alpaca

Posted 1 year ago

“Excellent personal service. Will definitely be shopping here again.”

Helpful Report

Posted 1 year ago

Hi Margaret, Thank you for your lovely review, it was a pleasure to help you. We look forward to helping again in the future. Best wishes, Team Alpaca

Posted 1 year ago

“The website is very easy to navigate. All communication was clear and prompt. The delivery came very promptly. I’m very happy with the process.”

Helpful Report

Posted 1 year ago

Hello Linda, Many thanks again, and it’s really great to hear that you found the website very user friendly and prompt communication. We do so enjoy delivering a great service. Thank you so much your time is much appreciated. Team Alpaca

Posted 1 year ago

“It's absolutely beautiful.Its for my great grandson.I think he'll Adore it.”

Helpful Report

Posted 2 years ago

Hi Joan, We're sure your grandson will adore it too, the applique cardigans are so cute and beautifully made! Thank you for your purchase. Kind regards, Team Alpaca

Posted 1 year ago

“From ordering through to delivery the process was smooth and great coms from the team at Alpaca Clothing. Really loved the obvious care on the packing and that it came in a recyclable bag.”

Helpful Report

Posted 2 years ago

Hello there, Your review is very important to us, thank you so much! Glad you found the process smooth and the packaging great. We look forward to your next order, all the best to you. Kind Regards Team Alpaca

Posted 1 year ago

“Great item and very prompt delivery .will use this company again.”

Helpful Report

Posted 2 years ago

Hi Royston, Thank you for your great review, lovely to hear you were pleased with everything. Best wishes, Team Alpaca

Posted 1 year ago

“Have ordered from this company on numerous occasions, by phone and online. I have never had any problems . The staff are very helpful and the quality is A1. Very happy.”

Helpful Report

Posted 2 years ago

Hello Agnes, This is brilliant to hear, thank you so much! Thank you for the fab review and 5 star rating it means the world to us. All the best to you, From Team Alpaca

Posted 2 years ago

“I tried to visit the Alpaca Clothing Co, when I was in the area in spring 2022, specifically to purchase three of the Applique Cardigans for my grandchildren. Unfortunately, Covid restrictions meant my visit wasn't possible and I had to return home empty-handed. Then I discovered the website and the opportunity to purchase online. The service was exceptional and the process very easy. I found the cardigans I was looking for relatively quickly. The sizes were clear and the pictures and descriptions matched the articles perfectly. Completing the form was simple and I had an immediate acknowledgement. Delivery of the parcel was quick and efficient, and I was kept informed all along the way. In fact the parcel arrived within two days. The cardigans were well packaged and arrived in perfect condition. Excellent product and service.”

Helpful Report

Posted 2 years ago

Hello Gill, I’m sorry you tried to visit us to find our shop closed but glad you discovered our online shop. Moving forward now we are taking appointments, so if ever you are in the area feel free to visit us, but best to call ahead. Your review is excellent, thank you 😊 It was such a pleasure to read and explained the whole process from start to finish. That is really brilliant. Thank you from all of us at team Alpaca

Posted 2 years ago

“great service - great hat”

Helpful Report

Posted 2 years ago

Hi Ella, Thanks for reviewing our mens double knit alpaca hats, lovely to hear you were pleased with both of them as well as our service. Best wishes, Team Alpaca

Posted 2 years ago

“The service was superb. I ordered by phone and Katie could not have been more helpful especially when paying by card became a problem. She dealt with the problem in a very pleasant and efficient manner and I am very grateful to her.”

Helpful Report

Posted 2 years ago

Hi Gillian, So lovely to hear from you again, it was a pleasure to help and so pleased we were able to assist you through your shopping experience. We look forward to next time, enjoy wearing your Brax Pamina jeans. Best wishes, Team Alpaca

Posted 2 years ago

“Great quality products and super quick delivery time - I’m really pleased!”

Helpful Report

Posted 2 years ago

Hello, Thank you so much for your fantastic review! Best wishes, Team Alpaca

Posted 2 years ago

“I am delighted with my purchase as I always am from this company. Exemplary service .”

Helpful Report

Posted 2 years ago

Hello, Thank you for your lovely review, your continued custom is very much appreciated. We look forward to when you next shop with us. Best wishes, Team Alpaca.

Posted 2 years ago

“I have not received them yet. I live in Gibraltar so you have sent them to a UK address from where they will be delivered to me, but I have several of your cardigans already and they are all lovely.”

Helpful Report

Posted 2 years ago

Hi Siri, Hope they arriv ewith soon and that you lov eyour alpaca cardigans. We hope to be able to ship to you direct soon! Best wishes, Team Alpaca

Posted 2 years ago

“I bought an amazing teddy for our 4 year old son, it’s his second one (first bought in Mexico when he was only 6months old!). He’s so happy with his new one, a big thank you to the Alpaca Clothing Co. 🥰”

Helpful Report

Posted 2 years ago

Hi Calum, This was so lovely to read, it's nice to know our alpaca teddy bear has gone to a loving home! Best wishes, Team Alpaca

Posted 2 years ago

“The gloves arrived very quickly. Good service.”

Helpful Report

Posted 2 years ago

Hi Gosia, Thank you for taking time to leave us a review, your custom is really appreciated. Best wishes, Team Alpaca

Posted 2 years ago

“So far very good! Very pleased with the trousers..sending one back but can’t decide which one, and going to order a blue pair.”

Helpful Report

Posted 2 years ago

“Extremely pleased! Ordered 1pm the previous day and delivered by 9.45am next day. Service great and very pleased with trousers too!”

Helpful Report

Posted 2 years ago

Hello, Thank you for reviewing us and leaving 5 stars! We aim to please and find our courier extremely fast reliable. Lovely to hear you were pleased with your Brax trousers too. Best wishes, Team Alpaca

Posted 2 years ago

“The Brax Shakira jeans I ordered came very quickly and fitted perfectly. This was the second time I have ordered from you and have been very satisfied both times. Thankyou.”

Helpful Report

Posted 2 years ago

Hi Catherine, Thank you for your great review, we are so pleased to hear you have been happy on the two occasions you have shopped with us. The Brax Shakira jeans are a lovely fit, really flattering. Best wishes, The Alpaca Clothing Co

Posted 2 years ago

“The alpaca wool is superb quality and so... soft. I've started knitting with the yarn. Beautifully packaged and prompt postage. Looking forward to ordering again.”

Helpful Report

Posted 2 years ago

Hi Alison, Thank you for reviewing us and our alpaca knitting kit. Lovely to hear you have started already, we would love to see the socks once you have finished! Best wishes, Team Alpaca

Posted 2 years ago

“I am very pleased with my order it arrived swiftly and carefully packaged. I bought the bear as a gift and the recipient was very pleased. Well worth the money!”

Helpful Report

Posted 2 years ago

Hi Nicola, Thank you so much for taking the time to leave us this brilliant review. It's always so lovely to hear feedback that our bears are well received. Best wishes, Team Alpaca

Posted 2 years ago

The Alpaca Clothing Co is rated 4.9 based on 1,129 reviews