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Textile Express Reviews

4.9 Rating 7,038 Reviews
99 %
of reviewers recommend Textile Express
Company Reviews Metrics
4.9
Based on 7,038 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Textile Express Reviews
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Janet Shepherd
Verified Buyer
“It is so helpful to be able to sample fabrics before committing to a large quantity for free as samples can be expensive with some retailers. All the fabrics I have purchased from Textile Express I have been very pleased with. The only little gripe I have is the website searching which I find rather cumbersome.”
Helpful Report
Posted 2 years ago
Irina Samokhvalova
Verified Buyer
“Delivery was good, some fabrics was not as expected”
Helpful Report
Posted 2 years ago
Robert Turley
Verified Buyer
“Always good quality but unhappy not able to provide Pig or Guinea Pig Cushion panels any more as need more still but advised yo have discontinued them why? Is there any way I can get hold of them still as needed 6 of each please can you help”
Helpful Report
Posted 2 years ago
Hello Robert, I am very sorry but we no longer have the guinea pig or pig artwork under licence so are unable to print anymore and unfortunately the remaining stock has all sold. Kind Regards, Emily
Posted 2 years ago
Margaret Beddoes
Verified Buyer
“Lovely fabrics and accurately described. Delivery prompt.”
Helpful Report
Posted 2 years ago
Jane Porter
Verified Buyer
“Easy to use efficient service. Good quality fabric”
Helpful Report
Posted 2 years ago
Christine Settle
Verified Buyer
“Quick and correct filling of my order and the quality of the goods were very good”
Helpful Report
Posted 2 years ago
Aba Crentsil
Verified Buyer
“Thank you for your excellent customer service- contacting me to enquire if I wanted to wait for part of my order or accept the cut lengths available at the time. I received my order in a timely manner. My only critique is that it would've been nice to receive an information card showing composition & care details for the different fabrics I ordered. I ordered a few at the time and one has since been discontinued so it's difficult to find the information now.”
Helpful Report
Posted 2 years ago
Gillian Frost
Verified Buyer
“Good choice of fabrics and quick delivery”
Helpful Report
Posted 2 years ago
Suzanne Fletcher
Verified Buyer
“Ordered from Textile Express for the first time. They were recommended by the lovely lady making my curtains. The beautiful material arrived very quickly. The prices are very competitive and my curtains will hopefully be fitted soon.”
Helpful Report
Posted 2 years ago
Philippa Drury
Verified Buyer
“I have used the shop in the past in person, but now do not live nearby so am getting used to buying on-line. So far have been pleased with all my purchases, and the fabrics have been better than the samples !”
Helpful Report
Posted 2 years ago
Pauline Ashby
Verified Buyer
“Nice fabric delivered quickly”
Helpful Report
Posted 2 years ago
Ursula Neil
Verified Buyer
“My fabric arrived promptly and was as described on the website. Scissors at the ready.”
Helpful Report
Posted 2 years ago
Sheila Marston
Verified Buyer
“Very pleased with the fabric. The only down side is the colour is a lot brighter than shown on the website.”
Helpful Report
Posted 2 years ago
Julia Shepherd
Verified Buyer
“Excellent fabric, at an amazing price. In my case, the heavy curtain fabric I bought was £8/m, when other online sellers were charging £35/m. Only gave 4 stars though as their website falls over, if you sign in. Works fine if you use the Guest option.”
Helpful Report
Posted 2 years ago
Stella Townsend
Verified Buyer
“very helpful service-BUT during the covid pandemic I have been disappointed not to be able to go inside the shop-a website cannot give you a feel for many fabrics so I have bought much less this past 12 months than I would have otherwise-the only reason I recently spent nearly £200 on some curtain fabric was because it was visible through the window when I came to collect a small order [for PVC to make aprons for my grandchildren....so they chose the designs] and I could ask for a sample there and then as the colours looked right to match the wallpaper already there. So I am hopeful you will be open to the public again soon. I am unsure why you decided to stay closed for so long. That's the only reason you got 4 stars rather than 5.”
Helpful Report
Posted 3 years ago
Alison Hatt
Verified Buyer
“It provided a comprehensive selection of fabrics with recommendations for their purposes.”
Helpful Report
Posted 3 years ago
Susan Smith
Verified Buyer
“Great customer service and speedy delivery, would recommend”
Helpful Report
Posted 3 years ago
Russell Hardy
Verified Buyer
“Speedy delivery , good quality fabric. Thank you.”
Helpful Report
Posted 3 years ago
Jan Searl
Verified Buyer
“Quick service, good quality linen fabric.”
Helpful Report
Posted 3 years ago
Colleen Hue
Verified Buyer
“Very swift service. Great quality fabric, although colour not quite the same as website image.”
Helpful Report
Posted 3 years ago
Textile Express is rated 4.9 based on 7,038 reviews
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