“Terrible service- flowers eventually arrived a full week late, missing the birthday! Extremely difficult to talk, chat or communicate with by email. Flowers were nice when they arrived but no apology or compensation for being a full week late and missing the birthday occasion plus the order was placed 2 days in advance of requested delivery date! Shameful!”
“should be zero. No communication despite 3 emails sent, no live chat working. Not delivered on time and no information that it actually has been delivered. nice flowers but so much different from what I have ordered, and not worth the money as flowers are more simple. won't order again.”
“Terrible company ! Horrendous customer service !
Flowers were 10 days late, so obviously it had seen better days and when asking what happened they wouldn't care and told us to check directly with the florist !
Run away, don't give them your money !”
“A so called bouquet of 2 sticks of half dead flowers were able to be picked UP one week too late. Recipient was home, but still just found a card in the mail box, saying no delivery possible. So the flowers were in a box for a week and then looked like someone had changed flowers and left a cheap 2 stick excuse. I wrote to customer service twice to complain, but no answer. I will never use them again.”
“Flower never arrived. Messages never answered. No one answers to phone.
Stay Away and used Interflora or other legit well established flower delivery companies.
Euroflorist was used by a relative who istook it for Interflora....”
“This is the worst company i have ever dealt with. I ordered in march for mothers day 3 bunch of flowers with a value of £150 to be delivered in France. Only one was delivered and i have been chasing my refund since then. The company chooses to remain silent on both sides of the Channel. I have now opened a case with my bank.”
“2024 - NO REFUNDS AFTER BLATANT MISLEAD
I ordered a larger (as apposed to small or medium) bunch of Tulips. The product was even called Tulpenstad (Tulip City), with a small card. This was for a 3 year anniversary.
What arrived was a SMALL bunch of random garden flowers. With a card written so badly, the letters were not ready legible.
I have gone through the procedures of complaints and refunds… but nothing.
I read through so many reviews now and it seems this is how Euroflorist works. I don’t expect anything now, just wish to warn others. Use an alternative, I found some great other ones! For example Flora Queen immediately took my order, (same
Order) and delivered perfectly.
In short: Euroflorist might in all probability waste your money and embarrass you in front of the recipient of flowers.”
“TOTALLY USELESS AND THEY LIE!!
I put in an order for some flowers, chocolates and a scented candle to be delivered to my mum's address on Saturday the 9 th of March, so that would arrive in more than enough time for mother's day.
I received an email stating that they had attempted delivery at 9.04 pm, but was unable to obtain an answer, I then contacted my sister who said that wasn't true, as they have a Ring doorbell and that would've picked that up.
I then received yet another email from these LIARS saying that they were running late and that the delivery would now be on Sunday the 10 th of March.
Well, it's now 6.30 pm on Sunday the 10 th of March and yet STILL NO DELIVERY OR ANY FURTHER UPDATE ON THE DELIVERY
I DEMAND A FULL REFUND AND MY ADVICE TO ANYONE ELSE WOULD BE TO NOT WASTE YOUR TIME OR YOUR MONEY WITH THESE LYING, THEIVING CNUTS!!”
“"Next day delivery" means 4 days. Flowers sat 4 days in that box, there's no way they will be revived and look as good and fresh as If they're delivered on time.”
“I'd like to share the most unsuccessful order in my entire life. I made my first order on this service on a significant Valentine's Day for me. The order was placed two days before this date. Therefore, in my opinion, there shouldn't have been any problems, but I was wrong. After placing the order, I received a confirmation that the order was successfully accepted and further information about the delivery will be sent by SMS on the day of delivery.
So this was the last information that the service provided me with, after which I did not receive any information, and the bouquet was never delivered to the recipient's address. Although I indicated all the necessary information and additionally the recipient's contacts so that in case of problems we could contact and solve everything.
I am very disappointed and do not recommend using this service if you want to deliver a gift to your loved one and not just waste money.
I think this problem cannot be solved as the support openly ignores and does not provide any information about the delivery.”
“There ara thiefs they dont send anything and they dont pay back aldı they didint give ant flower shop adressthat we can recieve our flower
They stole my 50 euro!!! Shame on you THİEFS”
“Scam, plain outrageous SCAM. They steal your money. This is not a flower company, it is a thieving company. Zero stars. What they do is illegal business by taking money from people and not delivering the product.”
