Tekzone Sound & Vision Reviews

Name: Tekzone Sound & Vision
Rating: 2.33

2.3 Rating 3 Reviews

33 %

of reviewers recommend Tekzone Sound & Vision

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2.3

Based on 3 reviews


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Delivery Methods	Courier
Customer Service
Communication Channels	Telephone

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Anonymous

Anonymous // 01/01/2019

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“Bought a pair of bHatics Tactosy arms for using with PCVR. The actual haptics of these are pretty naff to be honest, and if anything take you out of the experience rather than adding any real immersion to the experience. Tested them on Halflife Alyx and Skyrim and really wanted to like them, but they are nowhere near worth the asking price (of £300 at time of writing). Unfortunately, Tekzone have a pretty strict returns policy that prohibits the return of "wearable items" which seems pretty harsh in this day and age considering they are wearable on the arms, and not the ears or face etc. I'm stuck with £300 worth of e-waste essentially. I realise that technically I am in the wrong, because I should have read the T's and C's; but for me it's just another reason to go fund Jeff Bezos' ahem, interestingly shaped rocket program rather than to support smaller retailers with outdated returns policies. A quick Google shows that even the first few other retailers that sell the bHaptics products all offer returns in the first 14 days as standard no questions asked, so there is literally no reason to buy from this company instead. The customer services person Jacob who broke the good news was very polite and quite helpful though so that's something.”

Helpful Report

Posted 7 months ago

“**TEKZONE DO NOT ACCEPT RETURNS ON HEADPHONES IF OPENED** I would seriously consider your purchase and advise you to look elsewhere when buying headphones and/or other products from this site. I spent £279 on a pair of headphones and on arrival I opened them (turns out this was a bad idea… which idiot would open something they had just bought…). I wasn’t completely happy with the quality and weight so I emailed to organise for them to be sent back. I was told as they had been opened, this was not possible. I then called and had the phone put down on me twice (or sorry, the line was ‘cut off’) before being given the “computer says no” and having the small print of their T&Cs read out to me.. always a nice touch for a customer services team. I have checked and if purchased directly through Bose, they would have been returned and refunded without issue, as is the norm almost anywhere these days. I would not advise anyone to purchase from TekZone.”

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Posted 1 year ago

“Got a TV set at the cheapest price. Excellent customer service. Free gift sent when the delivery company slightly delayed delivery and wit lots of apologies. Surely recommending the company.”

Helpful Report

Posted 5 years ago

Tekzone Sound & Vision is rated 2.3 based on 3 reviews